Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 3 stars

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Sandra M.
Rating: 1 out of 5
following a purchase from 25/01/2019
Sales department not up to scratch. Box checked by default in a relay point while in his own account he indicated delivery to a specific address . Good damage compared to the quality of the product despite the price.
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Priscillia G.
Rating: 3 out of 5
following a purchase from 27/01/2019
The soap is great! The cream is not great and the peeling makes me a kind of desquamation of the skin, I leave myself a little time to see the result.
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Severine C.
Rating: 3 out of 5
following a purchase from 27/01/2019
Redness on the face
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Marion A.
Rating: 3 out of 5
following a purchase from 28/01/2019
Soap is great, but precious cream does not moisturize at all.
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Katya Y.
Rating: 2 out of 5
following a purchase from 26/01/2019
I find that the goat mask burns my skin and more pimples have appeared. There's nothing transendent about the micropelp.
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Melanie M.
Rating: 3 out of 5
following a purchase from 27/01/2019
I received my broken soap in several pieces at the price I would have liked to receive it whole.
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Camille J.
Rating: 2 out of 5
following a purchase from 26/01/2019
Package received in time. However, my peel box had already been opened, the inner packaging was torn and the jar returned underneath the box... it was as if they were sending us test products. After contacting customer service, they didn't want to hear anything. Too bad.
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Véronique D.
Rating: 3 out of 5
following a purchase from 26/01/2019
The place of delivery was not the one I had chosen. Too bad I lost time and so did my husband.
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Ilham H.
Rating: 1 out of 5
following a purchase from 28/01/2019
The Products it gave me more buttons than anything else !!! 16€ for nothing !!!
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Lisa M.
Rating: 3 out of 5
following a purchase from 26/01/2019
Parcels in very poor condition and damaged product packaging
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Berangere A.
Rating: 3 out of 5
following a purchase from 18/01/2019
Problem of delivery of parcels which following my call was the subject of a new order and then re-delivery.
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Sandy D.
Rating: 1 out of 5
following a purchase from 15/01/2019
I have not yet received my package and no one is able to tell me where it is and no one is answering my emails and I want a refund but strangely no one is answering.
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Laura D.
Rating: 1 out of 5
following a purchase from 23/01/2019
The boxes never arrive on time or products are always missing. I won't recommend them anymore. And I strongly advise against it because I am so disappointed. I dare to hope for a commercial gesture from them.
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Mélanie J.
Rating: 3 out of 5
following a purchase from 18/01/2019
The peel completely burned my skin, even though I applied it for no more than 2 minutes. I am very disappointed with this product! The soap is great, and the cream too
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Sonya C.
Rating: 1 out of 5
following a purchase from 25/01/2019
There's some product missing. Not answering emails...
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Julie N.
Rating: 3 out of 5
following a purchase from 19/01/2019
Expensive products
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Adrienne C.
Rating: 3 out of 5
following a purchase from 24/01/2019
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Sandra K.
Rating: 3 out of 5
following a purchase from 24/01/2019
Soap that dries the skin (contains essential oils) but cleanses the skin well.
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Mariam D.
Rating: 3 out of 5
following a purchase from 24/01/2019
Very fast delivery, however the deliveryman did not leave any notice in the mailbox. It was therefore difficult for me to retrieve my package later at the post office as I had no number to give so that my package could be identified.
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Izana M.
Rating: 3 out of 5
following a purchase from 27/11/2018
I don't see any particular difference.
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Dounia B.
Rating: 1 out of 5
following a purchase from 13/01/2019
Nul
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Ophelie T.
Rating: 2 out of 5
following a purchase from 13/01/2019
I received my soap in very bad condition!
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Nouria S.
Rating: 2 out of 5
following a purchase from 23/01/2019
Do not like the product
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Megane É.
Rating: 3 out of 5
following a purchase from 24/01/2019
I've only just started, so I can't really give my opinion...
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Elisa M.
Rating: 2 out of 5
following a purchase from 24/01/2019
Soap really dried out my skin!
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Aurelie P.
Rating: 3 out of 5
following a purchase from 23/01/2019
effective products. too bad there is no nice packaging and the after-sales service never answers to give advice on use.
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Bouchra I.
Rating: 1 out of 5
following a purchase from 24/01/2019
I only received 1 product out of 2 ordered and the service tells me that I received both .... I do not recommend
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Florence G.
Rating: 3 out of 5
following a purchase from 23/01/2019
The peel burned my face.
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Claire C.
Rating: 2 out of 5
following a purchase from 20/01/2019
Disguised the order. I'm used to having natural products at nutrimetrics for example, with a professional after-sales service. I received the goat's milk cream with the security tape already opened, the box a little abused and I made a mail about ten days ago, still no answer. Given the price of the products I find it limits... the mask soap: very good.
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Mélanie V.
Rating: 2 out of 5
following a purchase from 22/01/2019
I was warned that after 10 days of treatment he would have improvements, NOTHING.
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Lisa T.
Rating: 1 out of 5
following a purchase from 22/01/2019
I'm still waiting for my order. I understand you have a big problem with the delivery.
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Aude E.
Rating: 2 out of 5
following a purchase from 20/01/2019
Dear for what it is
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Emie H.
Rating: 3 out of 5
following a purchase from 20/01/2019
A little disappointed not on the product because I'm just starting to use it, but on the simplicity of sending a bubble wrap soap and basta, an effort with a small card or attention even minimal for the customer would be appreciable if not delivery on time
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Sara L.
Rating: 3 out of 5
following a purchase from 21/01/2019
The first time I used the buttons, it was panic!!! After a lot of treatment they go away little by little. However, the products smell great (I fell in love with the oil-free cream). I would recommend these products to those around me.
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Clémence C.
Rating: 3 out of 5
following a purchase from 22/01/2019
Well but I got a little goat soap... it was cut on the draft side... too bad.
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Hajra W.
Rating: 3 out of 5
following a purchase from 22/01/2019
The packaging of the products makes you want to try them. The texture and the smell too. - The soap: having acne on the right cheek, the product has not had any effect for the moment. I can't really say for sure, I've been using it for 3 days. - The goat's milk cream is very pleasant to wear: the pimples haven't gone away but the condition of my skin hasn't improved.
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Hakima M.
Rating: 3 out of 5
following a purchase from 21/01/2019
Dry skin after use
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Camille L.
Rating: 3 out of 5
following a purchase from 21/01/2019
Soap is too aggressive to the skin. I used it daily and had to stop. It burned my face. Sensitive skin refrain
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Vanessa M.
Rating: 3 out of 5
following a purchase from 21/01/2019
Softer skin, but still acne and brown spots after four months of use.
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Stefania C.
Rating: 3 out of 5
following a purchase from 20/01/2019
the cream gives a sensation of dry skin. the soap is very pleasant
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