Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 3 stars

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Sarah H.
Rating: 2 out of 5
following a purchase from 24/12/2018
Lying ad because it offers a so-called soap of 110g while the soap is much smaller and does not weigh 110g very disappointing damage.
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Ludivine C.
Rating: 2 out of 5
following a purchase from 27/12/2018
First purchase and first deception: an unidentified hair on my soap. I am waiting for news following my email.
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Sandy R.
Rating: 2 out of 5
following a purchase from 27/12/2018
Hello, at the end of November 2018 I ordered a product and to this day I still haven't received it.
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Lounalali T.
Rating: 2 out of 5
following a purchase from 27/12/2018
Not received my order
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Laura L.
Rating: 2 out of 5
following a purchase from 06/12/2018
I have received the oil-free cream with the push button does not work, I have sent several emails ... To no avail! Deplorable customer service...!
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Emmanuelle V.
Rating: 3 out of 5
following a purchase from 20/12/2018
For the moment I don't see too many results even though the products smell very good.
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Martine B.
Rating: 1 out of 5
following a purchase from 26/12/2018
Relaunch done in your department. Order two goat's milk soaps and receive only one. To date no answer, which means that if I don't get an answer, I won't be able to give you a good advertisement.
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Magali B.
Rating: 3 out of 5
following a purchase from 21/12/2018
Soap and scrub very good. However, for combination skin, the oil-free cream dries out the skin too much. I use the soap and then the scrub but I prefer a more moisturizing cream for my skin. The oil-free cream does not moisturize it enough.
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Cassandre B.
Rating: 3 out of 5
following a purchase from 24/12/2018
Ps possibility to pay in virtualis . Oblige to pay in PayPal in this case
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Maelyne L.
Rating: 3 out of 5
following a purchase from 25/12/2018
I've been testing this product for a week now, well it's a little too much to have an opinion on it but I find that my skin has worsened following the use of these products unfortunately (it burned me from time to time) so I'm waiting to see but in any case If some people have fragile skin like me I advise them not to use pinup secret because some products burn.
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Naouel A.
Rating: 3 out of 5
following a purchase from 25/12/2018
The product arrived well, smells very good but dries my skin a lot, I ordered the full package and whatever the cream, I have the same result, very very dry skin all day long, but I really like the smell and the packaging, I don't think I would recommend this though.
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Elise P.
Rating: 3 out of 5
following a purchase from 24/12/2018
The peel and the soap are fine. However, I did not use the day cream I received with the box because it was received upside down in the package and already used?! Half-filled jar... I sent photos + complaint to the after-sales service but no answer.
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Mylene C.
Rating: 3 out of 5
following a purchase from 25/12/2018
It's been 4 months now that I've been using the goat milk soap (mask), its precious cream and the peeling and I thought that I would have more results on my skin, but in the end I was a bit disappointed ^^^^.
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Maud F.
Rating: 2 out of 5
following a purchase from 21/12/2018
One of the products was open and spilled. Contacted the department, waiting for an answer.
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Audrey S.
Rating: 3 out of 5
following a purchase from 21/12/2018
For the moment quite disappointed with the product many pimples have appeared following the use of soap and cream.
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Jessica C.
Rating: 2 out of 5
following a purchase from 21/12/2018
I ordered a pack with a free soap but I only received my batch without the free soap I left messages to customer service, no response from them! I am disappointed!
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Sihem C.
Rating: 2 out of 5
following a purchase from 22/12/2018
I think it's a product that dries the skin too much...
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Emilie S.
Rating: 2 out of 5
following a purchase from 23/12/2018
I sent you a message and nobody bothered to answer me. I'm still waiting for an answer!
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Kadiatou G.
Rating: 3 out of 5
following a purchase from 23/12/2018
My package was delivered to a collection point that works from 8am to 10am only while I paid for the delivery to my home (the address was changed). So I took a long time to pick it up because it did not fit with my working hours.
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Amelie F.
Rating: 1 out of 5
following a purchase from 19/12/2018
The pump bottle of the oil-free cream does not work I sent an email and no news !!!!
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Magaly V.
Rating: 2 out of 5
following a purchase from 19/12/2018
I received my order and it was on time and the pills work great. My wife thanks you, I thank you, the bed thanks you, the room , sheet, etc............... I can't use this treatment, for reasons of hygiene... Can you return the product to me?
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Thiviya T.
Rating: 1 out of 5
following a purchase from 19/12/2018
Products that give buttons
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Zabida M.
Rating: 3 out of 5
following a purchase from 19/12/2018
I can't find a match, that's my opinion.
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Lucie L.
Rating: 1 out of 5
following a purchase from 19/12/2018
I got my broken cream with bits of glass in it. I never got a return from them.
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Asma D.
Rating: 2 out of 5
following a purchase from 16/12/2018
I got very dry skin.
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Maeva P.
Rating: 1 out of 5
following a purchase from 19/12/2018
I got a package all torn up and some products opened and spilled inside the box Not cool
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Aurore L.
Rating: 3 out of 5
following a purchase from 16/12/2018
I thought the peel was more effective than this, I didn't have so much skin to remove and I have some redness on my face.
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Louisa Z.
Rating: 1 out of 5
following a purchase from 17/12/2018
No package received
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Anne-Sophie B.
Rating: 3 out of 5
following a purchase from 18/12/2018
Big problem with the delivery. I had ordered two soaps for Christmas gifts which I received long after I had placed the order early enough and had received an email several days before Christmas indicating that the package had been shipped. I only received the package a few days after Christmas and it was impossible to track the shipment, and the package was delivered to a completely different address than the one I selected when I placed the order. Concerning the product itself, I have only been able to use it once since I received it.
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Barbara M.
Rating: 2 out of 5
following a purchase from 18/12/2018
Unfortunately, I cannot give an objective opinion on the products as my order was completely destroyed and the products arrived broken and emptied into the shipping carton!
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Elodie C.
Rating: 3 out of 5
following a purchase from 17/12/2018
Already ordered the goat's milk cream and the goat's milk soap, which I was very pleased with. So I recommended some with the extra peeling in the box. But then once the peel is applied it sticks to the dubet of the face and does not come off. It makes little balls of glue that are very unpleasant and it hurts to remove. One thing is sure is that I won't do it anymore... if I had to give a mark to this peeling it would be a 0 ??
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Elise M.
Rating: 1 out of 5
following a purchase from 18/12/2018
Parcel received at the wrong relay point without being warned, obliged to pay the shipping costs again.
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Ophélie H.
Rating: 1 out of 5
following a purchase from 14/12/2018
That soap gave me more pimples than anything else. I don't think it's terrible. How do reality show people do it when they're doing product placement on a deceptive product? Too disappointed I really wish I wouldn't recommend it.
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Chloé C.
Rating: 3 out of 5
following a purchase from 16/12/2018
Product open at the opening of the grout, therefore half empty product
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Laetitia J.
Rating: 2 out of 5
following a purchase from 16/12/2018
Misleading advertising
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Benedicte G.
Rating: 3 out of 5
following a purchase from 16/12/2018
Product that arrived quickly but delivered simply in a bubble envelope without a delivery note or explanatory booklet. One expects a little more attention for a skin care product
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Carla L.
Rating: 3 out of 5
following a purchase from 14/12/2018
The plusses: Quality products that keep their promises. The minuses: the price is very high, the website is not very well done, there are not enough boxes on offer.
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Noemie C.
Rating: 1 out of 5
following a purchase from 29/11/2018
I've been waiting over a month for this damn order! Despite the fact that I tried to contact them to find out where it went! I still haven't received it! This is unacceptable!
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Claire P.
Rating: 2 out of 5
following a purchase from 13/12/2018
The products seem fine but the package arrived damaged and no response was given to the complaint about this problem.
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Myriam S.
Rating: 3 out of 5
following a purchase from 16/12/2018
Package received quickly. I'm fine with the care at the moment. What I find regrettable in view of the price of the products is that the oil-free cream that is in 1 dispenser does not work! The pump looks blocked... I had to take everything apart to put cream... so bof bof bof.
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