Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 340 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 3 stars

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Margot L.
Rating: 2 out of 5
following a purchase from 25/11/2018
The goat's milk soap gave me pimples...
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G B.
Rating: 1 out of 5
following a purchase from 25/11/2018
Very disappointed with the products. Doesn't work on all skin types.
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Clara P.
Rating: 3 out of 5
following a purchase from 23/11/2018
Leaves a sensation of purity and softness but does not eliminate imperfections. To be seen in the long term.
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Ludivine M.
Rating: 3 out of 5
following a purchase from 26/11/2018
Parcel pending at the collection point because I was not present I would have preferred that the parcel be put back in my mailbox if it would have been possible.
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cathy B.
Rating: 3 out of 5
following a purchase from 25/11/2018
the texture of the soap and cream is great my skin is super soft but after 10 days of treatment in the morning and evening I still have my redness and rosacea spots I thought it was a pity !!!!
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Camille L.
Rating: 3 out of 5
following a purchase from 23/11/2018
I have received my package, I just find that the boxes of products could be smaller (to avoid overpacking). And I'm in the middle of a test phase.
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Alexina B.
Rating: 3 out of 5
following a purchase from 23/11/2018
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend.
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Marion M.
Rating: 3 out of 5
following a purchase from 22/11/2018
The package had to be shipped the same day because the order was placed at 9am but given to the post office 2 days after so disappointed with the delivery service. Product whose effects are not yet visible after several uses
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Anais C.
Rating: 2 out of 5
following a purchase from 25/06/2018
No change the product does not meet the described expectation.
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Angélique F.
Rating: 2 out of 5
following a purchase from 25/06/2018
Package still not shipped, waiting very, very, very long time
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nathalie T.
Rating: 2 out of 5
following a purchase from 22/11/2018
the soap arrived very well but the precious cream is almost empty and was out of its box and leaked everywhere
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Leslie M.
Rating: 3 out of 5
following a purchase from 23/11/2018
Right now I can't really tell the difference.
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Fatima A.
Rating: 3 out of 5
following a purchase from 21/11/2018
I received the package but just the cream is a bit creamy so when I apply it I feel it's a bit hard.
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Océane M.
Rating: 3 out of 5
following a purchase from 22/11/2018
Your site is really good, nothing to say because everything is indicated. On the other hand the Colissimo partnership is to be watched. My package arrived half crushed. Luckily the products arrived intact! I'll send you pictures if you need them.
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Julie G.
Rating: 3 out of 5
following a purchase from 22/11/2018
Package damaged during delivery.
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Kadili O.
Rating: 2 out of 5
following a purchase from 22/11/2018
I sent an email for an order tracking I got no feedback!
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Monique C.
Rating: 2 out of 5
following a purchase from 22/11/2018
Titles Disappointed with my first order The body scrub arrived with packaging ripped and dented. I sent a photo to customer service no response. my order included another product that I wanted to offer for Christmas and I'm ashamed to give it away given the price I'm really disappointed and I would not advertise. a small commercial gesture would be welcome.
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Joannie B.
Rating: 2 out of 5
following a purchase from 23/11/2018
A broken item...
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Valérie B.
Rating: 3 out of 5
following a purchase from 23/11/2018
We haven't tried it yet, but I'm going to place another order for Christmas.
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Julie F.
Rating: 1 out of 5
following a purchase from 23/11/2018
All right.
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Inass B.
Rating: 3 out of 5
following a purchase from 22/11/2018
Very expensive for what it is.
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Aline V.
Rating: 1 out of 5
following a purchase from 22/11/2018
20 days I've been waiting 20 days for my order and they say the same thing will happen, but that's all they say.
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Eve D.
Rating: 2 out of 5
following a purchase from 23/11/2018
Hello, I like bcp products, on the other hand the service after more than disappointing and unprofessional!! When I placed my first order I had a problem with one of the products, so I sent an email and then a phone call and then p'us News or solution !!!!! And for the second order I just received my soap which is full of blow !!!! Be well aware that it is for your products and certainly not for the after sales service whether by mail by phone or on Instagram!!!
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stephanie T.
Rating: 3 out of 5
following a purchase from 21/11/2018
Bien
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Joanne N.
Rating: 3 out of 5
following a purchase from 23/11/2018
Produces well. Good site. Catastrophic and unkind after-sales service.
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Sandy R.
Rating: 1 out of 5
following a purchase from 21/11/2018
To this day I still haven't gotten the order.
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Mehdi B.
Rating: 1 out of 5
following a purchase from 22/11/2018
I got Mongolia with the half fun pot falling into the box.
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Maryam L.
Rating: 3 out of 5
following a purchase from 22/11/2018
2nd order and again I am not given my parcel number, you have to call for it. My second package was misplaced. Luckily found but if the products are fine, there is some progress expected in the delivery process. I was told by email that it had been shipped, but it was only given to the post office several days later, at my request!
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Delphi D.
Rating: 3 out of 5
following a purchase from 21/11/2018
I was supposed to receive my package within 48 hours and then it took 6 days. Otherwise, I use it every day since I received it, I can already see the difference....I expect a lot from it. Thank you
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Lison P.
Rating: 3 out of 5
following a purchase from 31/07/2018
It took me more than 2 months to receive my order but someone took over my file after several calls and arranged everything.
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Marine C.
Rating: 3 out of 5
following a purchase from 22/11/2018
To see
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Laetitia K.
Rating: 2 out of 5
following a purchase from 08/05/2018
Use of soap and cream without oil. After 4 months no improvement on my skin. Really very disappointed!!
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Noémie C.
Rating: 3 out of 5
following a purchase from 21/06/2018
The quality of the products is great, there's nothing to complain about. However, when it comes to receiving my parcels, they never arrive at the right place, although I always check the same post office.
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Célia S.
Rating: 2 out of 5
following a purchase from 22/11/2018
No possibility to track the package. Too bad, the products are giving me pimples. I bought them in the hope of getting rid of them, but the effect is the opposite!
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Mélinda S.
Rating: 3 out of 5
following a purchase from 20/11/2018
After a month I don't see any difference I ordered the peeling in addition to a new soap to see on the long term.
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Eleonore T.
Rating: 3 out of 5
following a purchase from 08/05/2018
I had ordered 2 goat's milk soaps in addition to other products and there was only one in the package.
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Lisa V.
Rating: 3 out of 5
following a purchase from 18/09/2018
No problem to receive the package. But for the product I am not satisfied
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Cango A.
Rating: 3 out of 5
following a purchase from 21/11/2018
I still haven't received my order yet
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Mélissa P.
Rating: 2 out of 5
following a purchase from 22/11/2018
So far no conclusive results so I can't put a good mark. I'm waiting for a little more hindsight to give my opinion.
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Virginie G.
Rating: 2 out of 5
following a purchase from 21/11/2018
The precious cream was open inside the package,
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