Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Titles Disappointed with my first order The body scrub arrived with packaging ripped and dented. I sent a photo to customer service no response. my order included another product that I wanted to offer for Christmas and I'm ashamed to give it away given the price I'm really disappointed and I would not advertise. a small commercial gesture would be welcome.
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Joannie B.
Rating: 2 out of 5
following a purchase from 23/11/2018
A broken item...
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Valérie B.
Rating: 3 out of 5
following a purchase from 23/11/2018
We haven't tried it yet, but I'm going to place another order for Christmas.
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Julie F.
Rating: 1 out of 5
following a purchase from 23/11/2018
All right.
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Inass B.
Rating: 3 out of 5
following a purchase from 22/11/2018
Very expensive for what it is.
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Aline V.
Rating: 1 out of 5
following a purchase from 22/11/2018
20 days I've been waiting 20 days for my order and they say the same thing will happen, but that's all they say.
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Eve D.
Rating: 2 out of 5
following a purchase from 23/11/2018
Hello, I like bcp products, on the other hand the service after more than disappointing and unprofessional!! When I placed my first order I had a problem with one of the products, so I sent an email and then a phone call and then p'us News or solution !!!!! And for the second order I just received my soap which is full of blow !!!! Be well aware that it is for your products and certainly not for the after sales service whether by mail by phone or on Instagram!!!
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Stephanie T.
Rating: 3 out of 5
following a purchase from 21/11/2018
Bien
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Joanne N.
Rating: 3 out of 5
following a purchase from 23/11/2018
Produces well. Good site. Catastrophic and unkind after-sales service.
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Sandy R.
Rating: 1 out of 5
following a purchase from 21/11/2018
To this day I still haven't gotten the order.
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Mehdi B.
Rating: 1 out of 5
following a purchase from 22/11/2018
I got Mongolia with the half fun pot falling into the box.
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Maryam L.
Rating: 3 out of 5
following a purchase from 22/11/2018
2nd order and again I am not given my parcel number, you have to call for it. My second package was misplaced. Luckily found but if the products are fine, there is some progress expected in the delivery process. I was told by email that it had been shipped, but it was only given to the post office several days later, at my request!
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Delphi D.
Rating: 3 out of 5
following a purchase from 21/11/2018
I was supposed to receive my package within 48 hours and then it took 6 days. Otherwise, I use it every day since I received it, I can already see the difference....I expect a lot from it. Thank you
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Lison P.
Rating: 3 out of 5
following a purchase from 31/07/2018
It took me more than 2 months to receive my order but someone took over my file after several calls and arranged everything.
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Marine C.
Rating: 3 out of 5
following a purchase from 22/11/2018
To see
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Laetitia K.
Rating: 2 out of 5
following a purchase from 08/05/2018
Use of soap and cream without oil. After 4 months no improvement on my skin. Really very disappointed!!
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Noémie C.
Rating: 3 out of 5
following a purchase from 21/06/2018
The quality of the products is great, there's nothing to complain about. However, when it comes to receiving my parcels, they never arrive at the right place, although I always check the same post office.
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Célia S.
Rating: 2 out of 5
following a purchase from 22/11/2018
No possibility to track the package. Too bad, the products are giving me pimples. I bought them in the hope of getting rid of them, but the effect is the opposite!
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Mélinda S.
Rating: 3 out of 5
following a purchase from 20/11/2018
After a month I don't see any difference I ordered the peeling in addition to a new soap to see on the long term.
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Eleonore T.
Rating: 3 out of 5
following a purchase from 08/05/2018
I had ordered 2 goat's milk soaps in addition to other products and there was only one in the package.
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Lisa V.
Rating: 3 out of 5
following a purchase from 18/09/2018
No problem to receive the package. But for the product I am not satisfied
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Cango A.
Rating: 3 out of 5
following a purchase from 21/11/2018
I still haven't received my order yet
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Mélissa P.
Rating: 2 out of 5
following a purchase from 22/11/2018
So far no conclusive results so I can't put a good mark. I'm waiting for a little more hindsight to give my opinion.
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Virginie G.
Rating: 2 out of 5
following a purchase from 21/11/2018
The precious cream was open inside the package,
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Marine G.
Rating: 3 out of 5
following a purchase from 22/11/2018
Lipstick looks pretty good, lasts half a day but does not last after eating. The problem is that it took 12 days to get 2 lipsticks! So not sure I'd recommend it. The concept is nice though.
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Sarah B.
Rating: 2 out of 5
following a purchase from 21/11/2018
Dries the skin
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Coralie B.
Rating: 1 out of 5
following a purchase from 22/11/2018
I received my grout with the products open and 1 half empty.
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Vanessa M.
Rating: 1 out of 5
following a purchase from 21/11/2018
No interest
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Janine W.
Rating: 3 out of 5
following a purchase from 21/11/2018
I expected better appalling face products.
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Lilas B.
Rating: 3 out of 5
following a purchase from 21/11/2018
The peel had no more effect than that.
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Lydia M.
Rating: 1 out of 5
following a purchase from 23/10/2018
The products have given me huge pimples. I've never had as many pimples as I did with his products.
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Laura D.
Rating: 3 out of 5
following a purchase from 17/06/2018
Not bad the soap ends very quickly though.
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Justine J.
Rating: 3 out of 5
following a purchase from 21/11/2018
I placed two orders on the site. The first time I received a broken, crumbled and unpackaged soap in my mailbox. This time it is the pump bottle of my day cream that does not work.
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Ophely L.
Rating: 2 out of 5
following a purchase from 21/11/2018
Products arrived damaged
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Nabila G.
Rating: 3 out of 5
following a purchase from 27/09/2018
I'm getting emails that aren't meant for me and it's creepy !!!
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Betty B.
Rating: 2 out of 5
following a purchase from 27/08/2018
Very long time to receive the package
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Nathalie W.
Rating: 2 out of 5
following a purchase from 22/09/2018
It is unfortunate that this company uses a carrier who does not transmit the necessary information to pick up the parcel that has arrived . I wrote 3 times to get the elements, no answer from Pinup-secret. It was my first order with them and it will certainly be my last one !
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Aicha A.
Rating: 1 out of 5
following a purchase from 13/06/2018
Soap that sells dreams but does not remove imperfections and pimples as mentioned.
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Marine L.
Rating: 2 out of 5
following a purchase from 21/09/2018
Not natural as indicated and not so effective
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Hanane M.
Rating: 2 out of 5
following a purchase from 08/10/2018
I have an acne problem (not huge) but it didn't work at all I wash myself morning and evening every day and put the cream without alcohol but no result so not satisfied at all More the price and exorbitant
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