Customer reviews of Pinup Secret

Product filled with wrong product !!!!!

Waiting time too long to get an answer by email. I had to ring 3 times because of lack of understanding, it cost me 17 eur for 3 communications. Lack of precision, tells me that they do not make a registered letter if we are not at home, so that after a 2 nd return of the blow 7.80eur postage ... I find myself with registered in the mailbox! I wanted to be reimbursed because I'm fed up with all this, a person says that I've exceeded the time limit to be reimbursed, then they send me an email to tell me that the person reimburses right away, and in the end no, they don't reimburse... Not very reliable and professional this site. Even if the product I bought is great, I will not order anymore and I would not even advise this site to my worst enemy!

no effect

Disappointed with the cream and soap to be applied as a mask has trouble foaming.

The bedside milk saving isn't bad but it doesn't work miracles. Piling is useless.

The quality of the product is not crazy and the packaging doesn't make up for it.

I was supposed to get the package at home, they sent it to a relay point. But product correct.

I've been using the goat's milk soap for almost a month now and I still have as many pimples (or even more)?

I find it inadmissible to pay shipping costs to receive the package within 48 hours and to receive it almost 1 month after validating the order when the payment had been debited from my bank account.

Products inneffective Service after sale can be courteous

The cream pump wasn't working, I asked customer service for a new pump... I haven't had much return since. Too bad I managed otherwise...

A really long wait, 2-3 months I think.

Top product. On the other hand, the packaging leaves something to be desired in view of the price of the products. No samples or leaflets to learn about new products.

The customer service never answers I have contacted them 2 times Moreover error of place of delivery In short the product is good but the customer service is very bad.

Totally dissatisfied with the products that gave me a lot of pimples. A deplorable customer service that is hard to decipher emails.

Really inefficient service, very disappointed!

I had to wait 2 months and a half Before having my package, ONE does not warn me on the fact that my package to be returned to the sender for lack of error on the address I had to call myself several times And pay very expensive communication seen that I am in Belgium. I have to pay the 3,90€, the package is still blocked and I had to call again to prevent pin up. Really it wasn't pleasant at all.

The site itself is not bad, but I can't say the same about the products.

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Hello I'm disappointed with the products it's been almost 2 months I use the soap I have big pimples and abscesses on my chin ... I'm going to stop using it I had a beautiful skin before ... I bought 3 soaps and a cream without oil because expensive products and I wanted to take advantage of a good promotion Now I will try to resell it to someone who has a less fragile skin A.Schmitt

I got the cream without oil but the pump is broken.

I got the package a little bruised and the soap crushed...

Very long delivery time, without any commercial gesture, a little disappointed... but product in accordance with expectations.

Good product but not really conquered! I was expecting better, but my skin hasn't changed into baby skin! A little disappointed by this!

High product prices. Waiting to see the long term results, I'm not yet in a position to step back enough. The peel is a bit "sticky" and leaves some residue even after a good rinse with lukewarm water.

Medium

Didn't see any real change in my skin

After more than a month of waiting I still don't have my order. I feel like I've been robbed.

Dries skin with basic dry and sensitive skin, no noticeable results for pimples

I didn't get everything I ordered. They sent it back and they were wrong again. And finally after months of emailing them they didn't refund me or send me the missing products. really bad

I've been waiting for almost 2 weeks for my package!

I would never order again, I just ordered a soap in early October, I still haven't received it. Do you think it's normal?

I had problems with the shipping of the order and never had a commercial gesture from them so no professionalism.

Mitigé

Clearly aberrant. Order placed on 31/10. We are the 22/11 and after about 7 calls I am finally offered to send me back my order but to REPAY the shipping costs because my package was lost. Customer service crap, we are promised a return mail to keep us informed of the progress of our order but never anything. Forced to fight for a refund. It's a SCANDAL. To run away.

My daughter likes it, but no results yet, knowing that this is the second soap we've ordered.

I bought the Pinup-secret goat's milk soap/mask recently. I've been using it morning and night for a week now and I still don't see any results. Maybe I have to wait a little longer before I notice a change in my skin. The downside of this product is that when I do the mask, after 5 minutes I have a tingling or even burning sensation all over my face. I don't think this is normal... To see if this soap is really revolutionary or not ...

My package was sent to the wrong address.

I like it

Cool