Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 3 stars

Reset filters
F
Fatima E.
Rating: 3 out of 5
following a purchase from 29/10/2018
Too bad the oil-free cream press doesn't work. I told them the problem and I'm still waiting!
Translated reviews
E
Emilie M.
Rating: 2 out of 5
following a purchase from 28/10/2018
Very long delivery more than 2 weeks. Not sure to recommend so fast.
Translated reviews
A
Anne-Laure D.
Rating: 1 out of 5
following a purchase from 27/10/2018
I'm missing a product in my parcel and at the price we pay they can't even provide a claim service at the post office!!! I find it unacceptable that I have to take care of this...
Translated reviews
L
Laura H.
Rating: 3 out of 5
following a purchase from 29/10/2018
Products arrived fast, and well packaged, I am testing I am waiting to see the results but I have good feedback from other people.
Translated reviews
C
Caroline C.
Rating: 3 out of 5
following a purchase from 24/10/2018
Easy to use
Translated reviews
M
Manon K.
Rating: 3 out of 5
following a purchase from 26/10/2018
Very good product, however the weight of the soap is never the same but the price does not change ... I received a very small soap while during my other orders the soap was much larger ...
Translated reviews
L
Laura S.
Rating: 3 out of 5
following a purchase from 25/10/2018
That's great. Products
Translated reviews
J
Justine B.
Rating: 3 out of 5
following a purchase from 23/10/2018
The product has a tendency to pilling when barely applied to the skin, which makes it difficult to apply. I have to put more product on, I feel like it's a waste. On the other hand, it makes the skin soft but not totally purified/disinfected.
Translated reviews
M
Marilyn P.
Rating: 2 out of 5
following a purchase from 25/10/2018
Unpleasant customer service .
Translated reviews
S
Samira A.
Rating: 1 out of 5
following a purchase from 22/10/2018
Very disappointed by the products received especially one.
Translated reviews
A
Annick A.
Rating: 2 out of 5
following a purchase from 24/10/2018
Bien
Translated reviews
D
Déborah A.
Rating: 3 out of 5
following a purchase from 24/10/2018
The products were delivered very quickly They are effective but dry the skin as far as I am concerned but those of the quality I am satisfied
Translated reviews
N
Naima A.
Rating: 1 out of 5
following a purchase from 23/10/2018
Lame. They canceled my order because I put in 2 coupon codes. Pitiful customer service. Their email replies full of spelling mistakes.
Translated reviews
A
Audrey L.
Rating: 2 out of 5
following a purchase from 20/10/2018
Delayed delivery due to an unannounced out-of-stock condition at the time of purchase.
Translated reviews
L
Louanne B.
Rating: 2 out of 5
following a purchase from 11/10/2018
Parcel received at the wrong address but sent quickly
Translated reviews
L
Laura P.
Rating: 3 out of 5
following a purchase from 21/10/2018
Satisfied with the quality of the products. Between the order and the reception the delay is rather short. However I contacted your services for a pump problem. On the oil-free cream. They had to send one back to me and I still haven't received anything. And in my last order. My package was sent to the wrong relay point.
Translated reviews
M
Manuela L.
Rating: 3 out of 5
following a purchase from 19/10/2018
Very happy with the products but a little expensive, luckily there are promo codes.
Translated reviews
A
Anne-Julie B.
Rating: 1 out of 5
following a purchase from 18/10/2018
Bad, gives pimples
Translated reviews
M
Manon C.
Rating: 3 out of 5
following a purchase from 17/10/2018
The site has some bugs (on mobile), the pages often have trouble loading. But delivery ok.
Translated reviews
R
Rabouanti A.
Rating: 3 out of 5
following a purchase from 17/10/2018
Fast delivery
Translated reviews
L
Loris G.
Rating: 3 out of 5
following a purchase from 11/10/2018
good quality, good product
Translated reviews
D
Deborah T.
Rating: 1 out of 5
following a purchase from 15/10/2018
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend.
Translated reviews
E
Emmanuelle R.
Rating: 1 out of 5
following a purchase from 10/10/2018
I did not receive my first package because apparently it was sent to the post office while I was waiting for it at home. Then bcp exchanges messages with customer service who gives me a payment to make for the shipping costs. I was unable to pay for it. So I exceeded a second order but the shipping costs in addition were not charged to me .... so they did not deliver my order: I am still waiting for .... because they have debited the amount of the products on my visa and they have the products .....
Translated reviews
O
Olivia M.
Rating: 1 out of 5
following a purchase from 16/10/2018
I still haven't received the package
Translated reviews
N
Nora R.
Rating: 2 out of 5
following a purchase from 15/10/2018
The oil-free cream I had a half-filled tube so I would like to get one back or a commercial gesture. Soap otherwise is perfect
Translated reviews
R
Ratiba G.
Rating: 2 out of 5
following a purchase from 11/10/2018
Not if I think it's just another soap like all the others.
Translated reviews
S
Séverine G.
Rating: 3 out of 5
following a purchase from 15/10/2018
Arriving in a week?? More than just being patient to see real results from the products!
Translated reviews
A
Angelina S.
Rating: 3 out of 5
following a purchase from 13/10/2018
I placed a first order and I'm waiting to see the result if there's
Translated reviews
H
Hatice K.
Rating: 2 out of 5
following a purchase from 15/10/2018
I think it's expensive and I don't see any difference.
Translated reviews
M
Mélie J.
Rating: 2 out of 5
following a purchase from 29/04/2018
Big customer service issues, no answer after 2 tries. My product is going green, I still don't know why. On the other hand the goat's milk mask is good.
Translated reviews
V
Valentine B.
Rating: 3 out of 5
following a purchase from 09/10/2018
Bien
Translated reviews
M
Mathilde B.
Rating: 1 out of 5
following a purchase from 03/10/2018
Pretty good but one of my ordered product has been replaced by another ...
Translated reviews
L
Louise R.
Rating: 1 out of 5
following a purchase from 13/10/2018
Didn't get my package in time, disappointed...
Translated reviews
C
Cindy C.
Rating: 3 out of 5
following a purchase from 11/10/2018
Satisfied
Translated reviews
L
Laurie G.
Rating: 1 out of 5
following a purchase from 12/10/2018
Mask arrived damaged.
Translated reviews
A
Amelie S.
Rating: 1 out of 5
following a purchase from 11/10/2018
The products are great, but I received my oil-free cream with a faulty pump, I sent them an email and they said they were going to send me a new pump... I'm still waiting for it. I'm really unhappy with the after-sales service... I'm wasting too much cream by going to get it in the tube with a stick...
Translated reviews
C
Candy S.
Rating: 3 out of 5
following a purchase from 11/10/2018
Very good quality. A little expensive but thanks to the coupon codes it's quite advantageous.
Translated reviews
A
Awa S.
Rating: 3 out of 5
following a purchase from 07/10/2018
.
Translated reviews
M
Meryline B.
Rating: 3 out of 5
following a purchase from 04/10/2018
I received the products but the cream that completes with the goat soap, lambout was broken I was able to switch lambout with another of my products otherwise I could not have used the cream because even if we press the cream did not come out. Thank you anyway the products are very good and good day to you.
Translated reviews
N
Nelly J.
Rating: 1 out of 5
following a purchase from 03/10/2018
Fast shipping. The mask presents lumps impossible to apply on the one hand, and on the other hand a galley without name to remove, I do not advise occurs
Translated reviews
We use cookies for audience measurement and improving user experience.