Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews
5 66k 81% 4 9 508 12% 3 2 461 3% 2 1 306 2% 1 2 616 3%

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1, 2 and 3 stars

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E
Eva R.
Rating: 3 out of 5
following a purchase from 27/10/2018
Hello, I find the products rather simpate the smell and well It's only been 3 days that I use them only flat I find that it dries the skin thank you.
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Sonia Z.
Rating: 3 out of 5
following a purchase from 29/10/2018
I received the order within one week of ordering it, and it was on time. I have received it and it is everything you said it would be.
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Sophie V.
Rating: 3 out of 5
following a purchase from 28/10/2018
Well a par t the package Sincerely yours
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Marina M.
Rating: 1 out of 5
following a purchase from 28/10/2018
A customer service not very available and not very friendly moreover the order is sent in a basic envelope without any packaging Delayed delivery! Damage.....
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Eden B.
Rating: 1 out of 5
following a purchase from 28/10/2018
My skin is very dry after the application of soap and cream.
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Fatima E.
Rating: 3 out of 5
following a purchase from 29/10/2018
Too bad the oil-free cream press doesn't work. I told them the problem and I'm still waiting!
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Emilie M.
Rating: 2 out of 5
following a purchase from 28/10/2018
Very long delivery more than 2 weeks. Not sure to recommend so fast.
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Anne-Laure D.
Rating: 1 out of 5
following a purchase from 27/10/2018
I'm missing a product in my parcel and at the price we pay they can't even provide a claim service at the post office!!! I find it unacceptable that I have to take care of this...
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Laura H.
Rating: 3 out of 5
following a purchase from 29/10/2018
Products arrived fast, and well packaged, I am testing I am waiting to see the results but I have good feedback from other people.
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Caroline C.
Rating: 3 out of 5
following a purchase from 24/10/2018
Easy to use
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Manon K.
Rating: 3 out of 5
following a purchase from 26/10/2018
Very good product, however the weight of the soap is never the same but the price does not change ... I received a very small soap while during my other orders the soap was much larger ...
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Laura S.
Rating: 3 out of 5
following a purchase from 25/10/2018
That's great. Products
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Justine B.
Rating: 3 out of 5
following a purchase from 23/10/2018
The product has a tendency to pilling when barely applied to the skin, which makes it difficult to apply. I have to put more product on, I feel like it's a waste. On the other hand, it makes the skin soft but not totally purified/disinfected.
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Marilyn P.
Rating: 2 out of 5
following a purchase from 25/10/2018
Unpleasant customer service .
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Samira A.
Rating: 1 out of 5
following a purchase from 22/10/2018
Very disappointed by the products received especially one.
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Annick A.
Rating: 2 out of 5
following a purchase from 24/10/2018
Bien
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Déborah A.
Rating: 3 out of 5
following a purchase from 24/10/2018
The products were delivered very quickly They are effective but dry the skin as far as I am concerned but those of the quality I am satisfied
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Naima A.
Rating: 1 out of 5
following a purchase from 23/10/2018
Lame. They canceled my order because I put in 2 coupon codes. Pitiful customer service. Their email replies full of spelling mistakes.
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Audrey L.
Rating: 2 out of 5
following a purchase from 20/10/2018
Delayed delivery due to an unannounced out-of-stock condition at the time of purchase.
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Louanne B.
Rating: 2 out of 5
following a purchase from 11/10/2018
Parcel received at the wrong address but sent quickly
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Laura P.
Rating: 3 out of 5
following a purchase from 21/10/2018
Satisfied with the quality of the products. Between the order and the reception the delay is rather short. However I contacted your services for a pump problem. On the oil-free cream. They had to send one back to me and I still haven't received anything. And in my last order. My package was sent to the wrong relay point.
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Manuela L.
Rating: 3 out of 5
following a purchase from 19/10/2018
Very happy with the products but a little expensive, luckily there are promo codes.
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Anne-Julie B.
Rating: 1 out of 5
following a purchase from 18/10/2018
Bad, gives pimples
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Manon C.
Rating: 3 out of 5
following a purchase from 17/10/2018
The site has some bugs (on mobile), the pages often have trouble loading. But delivery ok.
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Rabouanti A.
Rating: 3 out of 5
following a purchase from 17/10/2018
Fast delivery
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Loris G.
Rating: 3 out of 5
following a purchase from 11/10/2018
good quality, good product
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Deborah T.
Rating: 1 out of 5
following a purchase from 15/10/2018
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend.
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Emmanuelle R.
Rating: 1 out of 5
following a purchase from 10/10/2018
I did not receive my first package because apparently it was sent to the post office while I was waiting for it at home. Then bcp exchanges messages with customer service who gives me a payment to make for the shipping costs. I was unable to pay for it. So I exceeded a second order but the shipping costs in addition were not charged to me .... so they did not deliver my order: I am still waiting for .... because they have debited the amount of the products on my visa and they have the products .....
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Olivia M.
Rating: 1 out of 5
following a purchase from 16/10/2018
I still haven't received the package
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Nora R.
Rating: 2 out of 5
following a purchase from 15/10/2018
The oil-free cream I had a half-filled tube so I would like to get one back or a commercial gesture. Soap otherwise is perfect
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Ratiba G.
Rating: 2 out of 5
following a purchase from 11/10/2018
Not if I think it's just another soap like all the others.
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Séverine G.
Rating: 3 out of 5
following a purchase from 15/10/2018
Arriving in a week?? More than just being patient to see real results from the products!
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Angelina S.
Rating: 3 out of 5
following a purchase from 13/10/2018
I placed a first order and I'm waiting to see the result if there's
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Hatice K.
Rating: 2 out of 5
following a purchase from 15/10/2018
I think it's expensive and I don't see any difference.
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Mélie J.
Rating: 2 out of 5
following a purchase from 29/04/2018
Big customer service issues, no answer after 2 tries. My product is going green, I still don't know why. On the other hand the goat's milk mask is good.
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Valentine B.
Rating: 3 out of 5
following a purchase from 09/10/2018
Bien
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Mathilde B.
Rating: 1 out of 5
following a purchase from 03/10/2018
Pretty good but one of my ordered product has been replaced by another ...
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Louise R.
Rating: 1 out of 5
following a purchase from 13/10/2018
Didn't get my package in time, disappointed...
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Cindy C.
Rating: 3 out of 5
following a purchase from 11/10/2018
Satisfied
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Laurie G.
Rating: 1 out of 5
following a purchase from 12/10/2018
Mask arrived damaged.
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