English 
Français 
Deutsch 
H
Rating: 1 out of 5
Not satisfied at all
Translated reviews
Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 341 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 1, 2 and 3 stars
Reset filtersS
Rating: 3 out of 5
Good and expensive
Translated reviews
F
Rating: 2 out of 5
Unfortunately too expensive for this tiny bar of soap. There are better ones for less money and without other additives...
Translated reviews
A
Rating: 3 out of 5
Unfortunately, the delivery time was significantly longer than the promised 2 days; in total definitely 2 to 2.5 weeks
Translated reviews
M
Rating: 1 out of 5
Goods from the order never arrived. No response to e-mails! What a mess! Fraud!!! Never got my money back
Translated reviews
A
Rating: 2 out of 5
There was a fly wrapped in my soap!
Translated reviews
Y
Rating: 3 out of 5
I think it's cheeky that I have to pay more for home delivery when the courier practically drives past my door to deliver it to a store 7km away from me. Thumbs down for that.
Translated reviews
S
Rating: 3 out of 5
Fast delivery
Translated reviews
J
Rating: 1 out of 5
Unfortunately, I allowed myself to be influenced by my purchase. A check of the ingredients revealed the following: oxybenzone (benzophenone-3) damages corals and has therefore already been banned in some countries. It also affects the hormone system. Chlorphenesin is considered allergenic, cell-damaging and carcinogenic. Unfortunately, there was no way to return the unopened product. Can only advise against it!
Translated reviews
K
Rating: 1 out of 5
No, I ordered something and wanted to send it back, but I have to pay the costs myself!!!
Translated reviews
S
Rating: 3 out of 5
I can't say much so far. I had to contact them for my confirmation mail, which should be a matter of course for me to get a confirmation in the form of an e-mail if you already have to specify the e-mail... And I've been waiting for my order for over 2 weeks
Translated reviews
N
Rating: 1 out of 5
Customer support does not write me back. My cream has arrived leaking.
Translated reviews
P
Rating: 2 out of 5
Unfortunately, one pack was damaged, so it's silly to give it away
Translated reviews
C
Rating: 2 out of 5
Unfortunately, the extra was not included for orders over a certain value.
Translated reviews
C
Rating: 2 out of 5
One of the scrubs I ordered had already been opened and had leaked. The pack was also broken.
Translated reviews
J
Rating: 1 out of 5
Shipping catastrophe . After several inquiries a replacement delivery was arranged. Nevertheless, goods in unusable condition .
Translated reviews
J
Rating: 1 out of 5
I didn't get the precious cream.
Translated reviews
A
Rating: 1 out of 5
Good product but, as reported to customer service, the bottle of gentle exfoliant I received did not work, I had to open the bottle to remove the product.
Translated reviews
S
Rating: 1 out of 5
I ordered them before, maybe 3 years ago, and they suited me fine. I don't know what you've changed, but maybe my face gets hot as soon as I put it on, so I had to stop using it.
Translated reviews
N
Rating: 2 out of 5
One product is described in German, the other in French, the cap on the oil-free cream doesn't go up by itself, the texture of the creams is not at all the same as usual, especially the precious cream, which feels like burning, whereas it usually feels cooler. Really disappointed.
Translated reviews
L
Rating: 1 out of 5
Very satisfied Effectiveness++ Very satisfied
Translated reviews
M
Rating: 2 out of 5
I received the soap all broken too bad
Translated reviews
A
Rating: 1 out of 5
At the top
Translated reviews
L
Rating: 1 out of 5
Unfortunately, my package never arrived
Translated reviews
A
Rating: 1 out of 5
Order received empty it's been 2 weeks I'm waiting for someone to get back to me
Translated reviews
M
Rating: 2 out of 5
The shipping method was subsequently changed from my home address to a PickUp Store without my agreement. Although I paid extra for shipping to my home address.
Translated reviews
E
Rating: 1 out of 5
I did not receive the article
Translated reviews
C
Rating: 1 out of 5
No stars! I've been waiting for my parcel since February 6th!
Translated reviews
S
Rating: 3 out of 5
Too bad my skin doesn't tolerate soap and feels slightly burnt.
Translated reviews
L
Rating: 1 out of 5
Incomplete order
Translated reviews
E
Rating: 3 out of 5
I received my order incomplete so I sent several emails but no response.
Translated reviews
M
Rating: 1 out of 5
Order never received
Translated reviews
L
Rating: 1 out of 5
I'm not satisfied, I'm missing an article. I've reported it, but no action yet.
Translated reviews
E
Rating: 2 out of 5
I'm running out of products
Translated reviews
G
Rating: 1 out of 5
Fast delivery
Translated reviews
J
Rating: 1 out of 5
Very expensive products in the end my skin burns I do not recommend at all on the contrary strongly avoid
Translated reviews
A
Rating: 3 out of 5
I was supposed to have a gift in my parcel but it wasn't there.
Translated reviews
N
Rating: 2 out of 5
There was a problem with my order. I received a product that I had not ordered and did not receive another that I had ordered. No news from customer service.
Translated reviews
A
Rating: 1 out of 5
Great, very good product ❤️
Translated reviews
M
Rating: 3 out of 5
Not all products are suitable for my skin
Translated reviews