Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
Smells good and also gets nice and foamy. No better result. Unfortunately very expensive.
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Alena M.
Rating: 2 out of 5
Unfortunately, one product was missing and I couldn't reach anyone by phone.
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Nina Elisabeth K.
Rating: 2 out of 5
I am generally satisfied, great products! I've been ordering for a long time. One product was missing from a delivery and I didn't get a replacement. Instead, I had to "prove" in a complicated way that something was missing. As if I was missing a foot cream...
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Daniela K.
Rating: 1 out of 5
Super great skin results, glad to have discovered the Secret range
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Milica P.
Rating: 2 out of 5
Not for me. My skin couldn't cope with it.
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Julia R.
Rating: 1 out of 5
Unfortunately I can't tolerate it. I have allergy pimples every time after using it.
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Océane G.
Rating: 3 out of 5
following a purchase from 05/01/2024
Too bad there's no support for putting soap on it ... it stings the eyes ... there's better goat's milk soap.
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Severine B.
Rating: 1 out of 5
following a purchase from 19/12/2023
We paid for 2 soaps and only received 1
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Yona P.
Rating: 1 out of 5
following a purchase from 18/12/2023
I never received my parcel...
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Nadege H.
Rating: 1 out of 5
following a purchase from 17/12/2023
Very disappointed soap break soap box is cracked
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Nathalie A.
Rating: 1 out of 5
following a purchase from 17/12/2023
I filed a complaint but no news from the site because one of the products arrived half emptied in the packaging.
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Ludivine P.
Rating: 3 out of 5
following a purchase from 17/12/2023
I find that the storage boxes for the teint précieux soap are not at all practical. I'm disappointed, I expected better.
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Samira B.
Rating: 1 out of 5
following a purchase from 17/12/2023
I took the whole range. Very drying on the skin... including the cream... I expected better.
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Marianne A.
Rating: 1 out of 5
following a purchase from 14/12/2023
I was missing 3products for my delivery I had to call to take pictures and wait for the rest of my order.
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Milla B.
Rating: 1 out of 5
following a purchase from 14/12/2023
I'm still waiting for my parcel
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Paulina O.
Rating: 3 out of 5
following a purchase from 14/12/2023
I didn't receive the whole package, one of the creams was forgotten and I only received it once instead of twice.
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Pierre J.
Rating: 1 out of 5
following a purchase from 14/12/2023
Package not received
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Camille M.
Rating: 3 out of 5
following a purchase from 13/12/2023
Disappointed with the format of the products ... I would have liked to have the small brush or the box for the soap ...
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Patrice B.
Rating: 1 out of 5
following a purchase from 13/12/2023
Not so good
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Fabienne D.
Rating: 1 out of 5
following a purchase from 13/12/2023
Super beautiful hair care set
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Lola P.
Rating: 1 out of 5
following a purchase from 12/12/2023
The product burns when I apply it, + I don't like the smell, I'm disappointed.
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Virginie T.
Rating: 1 out of 5
following a purchase from 11/12/2023
I have not received my parcel
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Kawtar F.
Rating: 1 out of 5
following a purchase from 25/11/2023
I have not received my order... 293563264 Here is my order number
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Abello E.
Rating: 1 out of 5
following a purchase from 09/12/2023
I didn't receive the whole order, it's missing a soap and a kit, total 72 euros!
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Naima B.
Rating: 1 out of 5
following a purchase from 08/12/2023
The parcel arrived completely crushed, disappointed
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Kenza B.
Rating: 1 out of 5
following a purchase from 09/12/2023
Dries the skin
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Sabrina J.
Rating: 1 out of 5
following a purchase from 05/12/2023
I received the product spilled in the package and I have not received a response to my email.
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Sabine R.
Rating: 2 out of 5
following a purchase from 05/12/2023
I ordered a make-up remover, which I haven't received. I contacted the after-sales service, but they didn't reply. It's not the first time I've ordered from them. I've always been satisfied. Disappointing
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Johanna B.
Rating: 2 out of 5
following a purchase from 07/12/2023
product received not the one ordered i had FAI an email to have an exchange and never UE of answer
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Melanie B.
Rating: 1 out of 5
following a purchase from 08/12/2023
The products do not suit him
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Elisa V.
Rating: 1 out of 5
following a purchase from 24/11/2023
I have an allergic reaction to soap and precious cream.
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Elodie C.
Rating: 2 out of 5
following a purchase from 05/12/2023
Order not in conformity with what I validated
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Camille C.
Rating: 1 out of 5
following a purchase from 07/12/2023
The item advertised on the photo did not correspond to the one received, very disappointed.
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Yamina T.
Rating: 2 out of 5
following a purchase from 06/12/2023
I ordered the soap with its box and I only received the brain and instead of sending it back to me I was given a promo code. I find this disappointing: you pay for something you don't receive.
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Louise L.
Rating: 1 out of 5
following a purchase from 03/12/2023
parcel not received, no email to report the arrival of the parcel in a relay point to pick up, no Qr received ... and would like to receive my order (without additional shipping costs) thank you
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Stephie H.
Rating: 1 out of 5
following a purchase from 05/12/2023
I have not received my order in full
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Nathalie F.
Rating: 3 out of 5
following a purchase from 05/12/2023
Order received promptly but one item was missing from my parcel. And out of concern for the environment, I could pick up this item free of charge by reordering. I think this is a bit unfair... because I paid 83.33€ for this order and, conversely, if I only paid half price for an order received, I'm not sure the company would like that. In short, disappointed :(
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Blandine B.
Rating: 3 out of 5
following a purchase from 05/12/2023
Incomplete order then defective item
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Florence L.
Rating: 1 out of 5
following a purchase from 05/12/2023
Disappointed because the description describes a box and I received the products in detail for a gift it is not top
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Aude C.
Rating: 1 out of 5
following a purchase from 06/12/2023
I've been a loyal customer for several years and after an order error your company won't send me back the right product. I'm not satisfied and I won't be ordering from pinup secret again.
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