Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 341 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 3 stars

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Stéphanie P.
Rating: 3 out of 5
following a purchase from 20/11/2023
I paid the shipping costs to have my order in 48h and I received it more than 10 days later. Disappointed by this service m1is very good product.
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July V.
Rating: 1 out of 5
following a purchase from 25/11/2023
Not received my coli
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Alyson A.
Rating: 3 out of 5
following a purchase from 27/11/2023
Unfortunately I did not receive my complete order.
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Maéva M.
Rating: 1 out of 5
following a purchase from 28/11/2023
I'm really disappointed, I know that not every product is suitable for every type of skin, but with all the reviews I've seen, this looked like a miracle product. But apart from giving me even more pimples than I already had, this product did nothing more.
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Linda L.
Rating: 1 out of 5
following a purchase from 27/11/2023
I put my home address but had to transport to another address to pick up my parcel.
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Celeste A.
Rating: 2 out of 5
following a purchase from 27/11/2023
Defective packaging affected product
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Sabrina O.
Rating: 2 out of 5
following a purchase from 12/11/2023
Having tested the peel several times, I'd like to give my opinion on this one. I'm disappointed because this "gel" is nothing like a scrub. You can see lumps appearing that look like dead skin, but it's not dead skin at all, it's just a component that changes texture on contact with the skin and heat. I won't be buying this product again.
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Stéphanie L.
Rating: 1 out of 5
following a purchase from 26/11/2023
I haven't received my order since October!
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Marie-Charlotte C.
Rating: 1 out of 5
following a purchase from 25/11/2023
The cream is not great... It leaves my skin very dry
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Garnier B.
Rating: 1 out of 5
following a purchase from 25/11/2023
Top
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Aressy M.
Rating: 1 out of 5
following a purchase from 24/11/2023
I only received a soap holder when I ordered a set with 3 products. I was very disappointed afterwards and nothing was done according to customer service.
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Chrystel D.
Rating: 2 out of 5
following a purchase from 25/11/2023
I was missing an item in my package and had to go through a lot of hoops to get my missing item. This was a really bad experience for me. I do not recommend the pin-up secret website.
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Fabio B.
Rating: 3 out of 5
following a purchase from 24/11/2023
Hidden customs duties
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patricia D.
Rating: 3 out of 5
following a purchase from 23/11/2023
products received promptly. as ordered.
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Sallynger R.
Rating: 3 out of 5
following a purchase from 23/11/2023
Product lived up to my expectations, although the packaging was damaged, this was a Christmas present...
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Geraldine R.
Rating: 3 out of 5
following a purchase from 24/11/2023
Very fast and perfect delivery! I am very happy with my order . Thank you 🤩
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Céline B.
Rating: 1 out of 5
following a purchase from 24/11/2023
Error in my order. Customer service proposal not satisfactory at all. I will not order from you again.
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Victoria L.
Rating: 2 out of 5
following a purchase from 23/11/2023
I received a defective product and no one answered my email.
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Marine B.
Rating: 3 out of 5
following a purchase from 22/11/2023
I received my parcel, but they made a mistake with one of the products, but I'm sure they'll find a solution.
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Yannick C.
Rating: 3 out of 5
following a purchase from 20/11/2023
Happy with my products that's for sure 😉 On the other hand coli not complete. Too bad 10€ for a soap box 😕
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Caroline R.
Rating: 1 out of 5
following a purchase from 21/11/2023
Better packaging would be better. Making your own box would be great and offering deals like 2 products -20%.
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Rajaa L.
Rating: 2 out of 5
following a purchase from 07/11/2023
I have not yet received my delivery
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Clémence D.
Rating: 1 out of 5
following a purchase from 18/11/2023
8/100 as rating on yuka apparently very bad for skin
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Charlène C.
Rating: 1 out of 5
following a purchase from 20/11/2023
They drastically reduced the size of the soap without reducing the price. It's a disgrace to steal from customers in this way.
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Pauline A.
Rating: 2 out of 5
following a purchase from 17/11/2023
They forgot the soap box in my parcel ... and they didn't send it back.
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Tania A.
Rating: 3 out of 5
following a purchase from 19/11/2023
My order arrived with two products missing - an error on the part of pin-up secret and no commercial gesture.
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Sarah A.
Rating: 1 out of 5
following a purchase from 17/11/2023
Does not deliver the right products. After-sales service is on the same level, unqualified.
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Marie D.
Rating: 1 out of 5
following a purchase from 12/11/2023
Dissatisfied with my order, received only half, I had to insist to be able to have the rest of my order, I finally received the rest ... but given the error of pin up secret, I thought I had a commercial gesture.... Well, nothing at all.... Very commercial !!!!
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Laure G.
Rating: 1 out of 5
following a purchase from 15/11/2023
Unfortunately, I left my old address and supposedly the parcel was delivered!
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Stéphanie L.
Rating: 3 out of 5
following a purchase from 14/11/2023
Delivery is fast, but my parcel was not delivered to the right letterbox. It is unpleasant to waste time going around the neighborhood to find your package. I was satisfied with the products.
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Cassandra C.
Rating: 1 out of 5
following a purchase from 14/11/2023
Soap that gave me big pimples and made me itch, I don't recommend it.
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Veronique K.
Rating: 3 out of 5
following a purchase from 14/11/2023
Good products but a soap box was missing. I received one of the 2 I ordered. Would it be possible to send me one. Thank you very much.
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Romane P.
Rating: 2 out of 5
following a purchase from 13/11/2023
I have not received my order in full.
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Bernice M.
Rating: 2 out of 5
following a purchase from 11/11/2023
I have not received my parcel
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Myriam P.
Rating: 1 out of 5
following a purchase from 11/11/2023
Order still not received ....
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Rania E.
Rating: 1 out of 5
following a purchase from 12/11/2023
If you want my opinion, I would like to have news of the part of my order that I did not receive it is where ?????
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Géraldine S.
Rating: 1 out of 5
following a purchase from 08/11/2023
🫥🤢🐅
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Karima A.
Rating: 3 out of 5
following a purchase from 09/11/2023
I've been using the soap for almost 3 months now and unfortunately I haven't seen much of a change. At first, the soap made all my pimples stand out 😶
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Lydie R.
Rating: 3 out of 5
following a purchase from 07/11/2023
I was surprised by the package. A simple cardboard envelope with the product inside, not 1 wrapping paper, not 1 bubble, not 1 card or even an invoice. It's a dry product. With all the advertising about the brand, I was expecting something more polished. That said, I'm satisfied with the product. The first tests are cool.
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Saliha K.
Rating: 2 out of 5
following a purchase from 05/11/2023
I only received the oil-free cream
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