Customer reviews of Pinup Secret

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Maram A.

Rating: 1 out of 5

Published on 18/12/2023 à 11h32 following a purchase from 03/12/2023

I have not received my parcel

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Chaimaa A.

Rating: 1 out of 5

Published on 17/12/2023 à 14h49 following a purchase from 01/12/2023

Disappointed it becomes too pasty

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Anouk D.

Rating: 2 out of 5

Published on 17/12/2023 à 14h33 following a purchase from 03/12/2023

Product received damaged

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Katia B.

Rating: 1 out of 5

Published on 17/12/2023 à 14h12 following a purchase from 04/12/2023

Order received missing a product and apparently nobody cares about the exchange for a refund or replacement.

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Nouzlati A.

Rating: 1 out of 5

Published on 17/12/2023 à 13h05 following a purchase from 01/12/2023

I did not receive the soap

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Pinet L.

Rating: 2 out of 5

Published on 17/12/2023 à 12h05 following a purchase from 02/12/2023

I ordered a soap box and did not receive it.

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Nadine J.

Rating: 1 out of 5

Published on 17/12/2023 à 11h42 following a purchase from 02/12/2023

Package supposedly received when mailbox is empty

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Kenza O.

Rating: 1 out of 5

Published on 17/12/2023 à 11h36 following a purchase from 04/12/2023

A century to repay lost parcels

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Lisa P.

Rating: 2 out of 5

Published on 17/12/2023 à 11h26 following a purchase from 01/12/2023

I've noticed that the goat's milk soap product has much less milk than the first purchase and I'm very disappointed. Yet I bought this soap again without finishing the first one and comparing them.

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Audrey B.

Rating: 1 out of 5

Published on 17/12/2023 à 08h46 following a purchase from 04/12/2023

No improvement and even more pimples on the lower face. Very disappointed

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Hanane B.

Rating: 1 out of 5

Published on 15/12/2023 à 13h50 following a purchase from 28/11/2023

I haven't received my parcel yet. The courier sent me a text message about the parcel, which has been in my mailbox since December 4.

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Nadia D.

Rating: 3 out of 5

Published on 14/12/2023 à 17h47 following a purchase from 25/11/2023

Drying product

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Aurélie S.

Rating: 2 out of 5

Published on 13/12/2023 à 19h11 following a purchase from 26/11/2023

A missing product and still no news

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Paulina M.

Rating: 1 out of 5

Published on 13/12/2023 à 16h44 following a purchase from 24/11/2023

Hello, I still haven't received my coli

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Elise C.

Rating: 1 out of 5

Published on 13/12/2023 à 14h28 following a purchase from 20/11/2023

Package received 10 days after order, damaged

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Harmony R.

Rating: 1 out of 5

Published on 13/12/2023 à 11h49 following a purchase from 26/11/2023

Brush missing from parcel .... Instead of sending me back one, I have to justify with a bunch of photos that you're investigating with the post office even though the parcel was well sealed. Question yourself.... You forgot this brush !!!!

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Refka S.

Rating: 1 out of 5

Published on 13/12/2023 à 09h32 following a purchase from 21/11/2023

Delivery too late

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Noura G.

Rating: 1 out of 5

Published on 13/12/2023 à 09h18 following a purchase from 27/11/2023

All the products have not been delivered and now it's an obstacle course to get them back!

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Véronique C.

Rating: 1 out of 5

Published on 12/12/2023 à 21h31 following a purchase from 28/11/2023

order error

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Adeline B.

Rating: 3 out of 5

Published on 12/12/2023 à 18h28 following a purchase from 28/11/2023

Parcel received quickly, products always at the top except that I ordered 2 soaps, I received only one, I made the dispute, sent photos and videos and I have no more news, disappointed with the SAV.

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Karin G.

Rating: 3 out of 5

Published on 12/12/2023 à 17h56 following a purchase from 24/11/2023

The oil-free cream is really good, but the glass bottle is not ideal. There's a lot of cream left in the bottle. The angles inside the bottle should be rounded to make it easier to extract the cream and reduce waste. Several cartons of the oil-free cream were damaged, which is inconvenient if you want to give them as gifts. But the products are great.

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Laetitia D.

Rating: 1 out of 5

Published on 12/12/2023 à 17h53 following a purchase from 23/11/2023

Very disappointed with the sales service. I ordered a pack of 4 products. And they made a mistake with one of the products. Instead of sending me back the missing product, they offered me a promotional code valid for 6 months on a facial product...in short, I wouldn't recommend this brand, which is not at all commercial. Further proof that the main concern is money and not customer satisfaction.

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Assia C.

Rating: 3 out of 5

Published on 12/12/2023 à 14h43 following a purchase from 26/11/2023

the box is pretty, I haven't tested the product yet but the parcel arrived very late and I didn't even receive an apology I think that's the least I can do.

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Millithia B.

Rating: 3 out of 5

Published on 12/12/2023 à 14h42 following a purchase from 23/11/2023

I had allergies because of the soap so I stopped using it but the rest I would see with time.

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Stéphanie P.

Rating: 3 out of 5

Published on 12/12/2023 à 14h34 following a purchase from 20/11/2023

I paid the shipping costs to have my order in 48h and I received it more than 10 days later. Disappointed by this service m1is very good product.

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July V.

Rating: 1 out of 5

Published on 11/12/2023 à 22h31 following a purchase from 25/11/2023

Not received my coli

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Alyson A.

Rating: 3 out of 5

Published on 11/12/2023 à 22h14 following a purchase from 27/11/2023

Unfortunately I did not receive my complete order.

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Maéva M.

Rating: 1 out of 5

Published on 11/12/2023 à 21h30 following a purchase from 28/11/2023

I'm really disappointed, I know that not every product is suitable for every type of skin, but with all the reviews I've seen, this looked like a miracle product. But apart from giving me even more pimples than I already had, this product did nothing more.

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Linda L.

Rating: 1 out of 5

Published on 11/12/2023 à 13h41 following a purchase from 27/11/2023

I put my home address but had to transport to another address to pick up my parcel.

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Celeste A.

Rating: 2 out of 5

Published on 10/12/2023 à 18h20 following a purchase from 27/11/2023

Defective packaging affected product

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Sabrina O.

Rating: 2 out of 5

Published on 10/12/2023 à 11h53 following a purchase from 12/11/2023

Having tested the peel several times, I'd like to give my opinion on this one. I'm disappointed because this "gel" is nothing like a scrub. You can see lumps appearing that look like dead skin, but it's not dead skin at all, it's just a component that changes texture on contact with the skin and heat. I won't be buying this product again.

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Stéphanie L.

Rating: 1 out of 5

Published on 10/12/2023 à 09h04 following a purchase from 26/11/2023

I haven't received my order since October!

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Marie-Charlotte C.

Rating: 1 out of 5

Published on 09/12/2023 à 19h22 following a purchase from 25/11/2023

The cream is not great... It leaves my skin very dry

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Garnier B.

Rating: 1 out of 5

Published on 09/12/2023 à 18h10 following a purchase from 25/11/2023

Top

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Aressy M.

Rating: 1 out of 5

Published on 09/12/2023 à 17h39 following a purchase from 24/11/2023

I only received a soap holder when I ordered a set with 3 products. I was very disappointed afterwards and nothing was done according to customer service.

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Chrystel D.

Rating: 2 out of 5

Published on 09/12/2023 à 17h37 following a purchase from 25/11/2023

I was missing an item in my package and had to go through a lot of hoops to get my missing item. This was a really bad experience for me. I do not recommend the pin-up secret website.

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Fabio B.

Rating: 3 out of 5

Published on 06/12/2023 à 14h18 following a purchase from 24/11/2023

Hidden customs duties

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Patricia D.

Rating: 3 out of 5

Published on 06/12/2023 à 13h27 following a purchase from 23/11/2023

products received promptly. as ordered.

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Sallynger R.

Rating: 3 out of 5

Published on 06/12/2023 à 12h53 following a purchase from 23/11/2023

Product lived up to my expectations, although the packaging was damaged, this was a Christmas present...

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Geraldine R.

Rating: 3 out of 5

Published on 06/12/2023 à 12h10 following a purchase from 24/11/2023

Very fast and perfect delivery! I am very happy with my order . Thank you 🤩

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