Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 3 stars

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Lydie R.
Rating: 3 out of 5
following a purchase from 07/11/2023
I was surprised by the package. A simple cardboard envelope with the product inside, not 1 wrapping paper, not 1 bubble, not 1 card or even an invoice. It's a dry product. With all the advertising about the brand, I was expecting something more polished. That said, I'm satisfied with the product. The first tests are cool.
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Saliha K.
Rating: 2 out of 5
following a purchase from 05/11/2023
I only received the oil-free cream
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Berfin G.
Rating: 1 out of 5
following a purchase from 07/11/2023
Lots of pimples after using the product
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Achraf S.
Rating: 1 out of 5
following a purchase from 05/11/2023
I received the wrong product
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Mathilde L.
Rating: 3 out of 5
following a purchase from 07/11/2023
I still haven't received my cash back because it hasn't yet been validated by the brand...
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Angie M.
Rating: 1 out of 5
following a purchase from 06/11/2023
it has more button I am very disappointed
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Sonya B.
Rating: 1 out of 5
following a purchase from 03/11/2023
The products are top notch but unfortunately made in "Israel"... a country that doesn't even exist, very disappointed with the support of the Israeli economy.
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Céline F.
Rating: 1 out of 5
following a purchase from 06/11/2023
Order taken 2 times 2 weeks ago still no refund no news ....
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Melissa B.
Rating: 1 out of 5
following a purchase from 03/11/2023
The tube of oil-free cream is in bad condition, the cap doesn't stick to the tube and doesn't hold, I've notified the customer service but they've stopped replying despite the fact that I've sent the same e-mail again and again. It's very disappointing considering the price of the cream. I can't even take it with me on trips. Otherwise, the soap is top quality and I've known about it for years and have never been disappointed. Too bad about the cream.
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Isabelle D.
Rating: 3 out of 5
following a purchase from 31/10/2023
This product was forgotten in my previous order
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Anouchka C.
Rating: 1 out of 5
following a purchase from 31/10/2023
Package not received. I am still waiting.
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Emmanuelle B.
Rating: 3 out of 5
following a purchase from 31/10/2023
I find that the composition of some products has changed: soap, peeling especially!
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NATHALIE M.
Rating: 1 out of 5
following a purchase from 01/11/2023
On opening the parcel the soap was broken.
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Ines O.
Rating: 1 out of 5
following a purchase from 01/11/2023
my parcel has been stolen and I'm still waiting for it to be returned.
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Céline S.
Rating: 2 out of 5
following a purchase from 01/11/2023
Product error
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Manon L.
Rating: 1 out of 5
following a purchase from 31/10/2023
No one breaks the skin
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Emilie B.
Rating: 1 out of 5
following a purchase from 01/11/2023
I never received my order
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Julia R.
Rating: 3 out of 5
following a purchase from 25/10/2023
I am very satisfied with my products except for the purifying mask where the 1st receipt was open. Despite a 2nd shipment to replace it, this one is also open... I'm quite disappointed in the sense that I wasn't able to test it. It's a shame to lose stars for that.
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Marine L.
Rating: 3 out of 5
following a purchase from 30/10/2023
It's a pity that the products arrived without packaging or a box, knowing that it was a lot and above all a gift.
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Elodie C.
Rating: 1 out of 5
following a purchase from 28/10/2023
One product is missing from the package, the.cream!
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Gwladys B.
Rating: 2 out of 5
following a purchase from 30/10/2023
I tried to make a mask with the soap, it stung my skin and the creams are not nourishing enough for my skin.
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Fabienne C.
Rating: 1 out of 5
following a purchase from 29/10/2023
The old peeling pack has an unpleasant smell....Is this normal?
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morgane B.
Rating: 3 out of 5
following a purchase from 30/10/2023
Lack of product incomplete order
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MANON N.
Rating: 2 out of 5
following a purchase from 28/10/2023
Products take too long to arrive
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Asmao K.
Rating: 1 out of 5
following a purchase from 28/10/2023
The cream is much more liquid and less nourishing than before. Disappointed
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Françoise S.
Rating: 1 out of 5
following a purchase from 30/10/2023
My parcel was incomplete.
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Id Tayeb A.
Rating: 3 out of 5
following a purchase from 26/10/2023
It dries pimples and reduces stains 👍
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Atika S.
Rating: 1 out of 5
following a purchase from 25/10/2023
Since I received it, I've been using it and I'm extremely disappointed. I've gotten so many pimples that now I have to buy pimple products at the pharmacy, so the products are no longer of any use to me! Disappointed
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Vanessa M.
Rating: 1 out of 5
following a purchase from 24/10/2023
Not even worth 1 etoile buy a set missing several product and it asks me for a certified paper to make a claim at the post office when the carton was not all damaged and that is simply them who have not all crumb.
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Justine V.
Rating: 1 out of 5
following a purchase from 23/10/2023
Incorrect order, wrong product
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Camille B.
Rating: 1 out of 5
following a purchase from 20/10/2023
My parcel is incomplete and they won't return my precious complexion soap.
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Alexia H.
Rating: 3 out of 5
following a purchase from 22/10/2023
I still haven't seen any difference, the precious cream doesn't moisturize at all, but I did like the peel.
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Ophelie P.
Rating: 2 out of 5
following a purchase from 21/10/2023
Soap that smells very good. But does nothing for my skin problems (acne).
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Laetitia D.
Rating: 1 out of 5
following a purchase from 19/10/2023
So far, after 1 week of use, no change for me.
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Mahealanie B.
Rating: 3 out of 5
following a purchase from 13/10/2023
The lady I spoke to on the phone was unpleasant. You have to change jobs if you don't want to talk to people. As for the products, I wait until I receive them to use them.
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Emma B.
Rating: 1 out of 5
following a purchase from 17/10/2023
I'm still waiting for my order!
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Khadidja G.
Rating: 3 out of 5
following a purchase from 13/10/2023
I received my order incomplete I could not find the soap box 😔
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alice L.
Rating: 2 out of 5
following a purchase from 02/10/2023
disappointed i've been using it morning and night for 3 weeks and no difference really disappointed
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Aurélie M.
Rating: 1 out of 5
following a purchase from 15/10/2023
The jar was full of dried cream on the outside, as if the jar had already been opened.
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Sandrine H.
Rating: 3 out of 5
following a purchase from 13/10/2023
Disappointed by the products
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