Customer reviews of Pinup Secret

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Céline B.

Rating: 1 out of 5

Published on 06/12/2023 à 11h35 following a purchase from 24/11/2023

Error in my order. Customer service proposal not satisfactory at all. I will not order from you again.

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Victoria L.

Rating: 2 out of 5

Published on 06/12/2023 à 04h54 following a purchase from 23/11/2023

I received a defective product and no one answered my email.

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Marine B.

Rating: 3 out of 5

Published on 05/12/2023 à 14h54 following a purchase from 22/11/2023

I received my parcel, but they made a mistake with one of the products, but I'm sure they'll find a solution.

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Yannick C.

Rating: 3 out of 5

Published on 04/12/2023 à 17h54 following a purchase from 20/11/2023

Happy with my products that's for sure 😉 On the other hand coli not complete. Too bad 10€ for a soap box 😕

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Caroline R.

Rating: 1 out of 5

Published on 04/12/2023 à 15h30 following a purchase from 21/11/2023

Better packaging would be better. Making your own box would be great and offering deals like 2 products -20%.

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Rajaa L.

Rating: 2 out of 5

Published on 04/12/2023 à 10h42 following a purchase from 07/11/2023

I have not yet received my delivery

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Clémence D.

Rating: 1 out of 5

Published on 03/12/2023 à 15h11 following a purchase from 18/11/2023

8/100 as rating on yuka apparently very bad for skin

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Charlène C.

Rating: 1 out of 5

Published on 03/12/2023 à 14h44 following a purchase from 20/11/2023

They drastically reduced the size of the soap without reducing the price. It's a disgrace to steal from customers in this way.

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Pauline A.

Rating: 2 out of 5

Published on 02/12/2023 à 20h41 following a purchase from 17/11/2023

They forgot the soap box in my parcel ... and they didn't send it back.

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Tania A.

Rating: 3 out of 5

Published on 02/12/2023 à 16h11 following a purchase from 19/11/2023

My order arrived with two products missing - an error on the part of pin-up secret and no commercial gesture.

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Sarah A.

Rating: 1 out of 5

Published on 02/12/2023 à 15h29 following a purchase from 17/11/2023

Does not deliver the right products. After-sales service is on the same level, unqualified.

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Marie D.

Rating: 1 out of 5

Published on 29/11/2023 à 18h54 following a purchase from 12/11/2023

Dissatisfied with my order, received only half, I had to insist to be able to have the rest of my order, I finally received the rest ... but given the error of pin up secret, I thought I had a commercial gesture.... Well, nothing at all.... Very commercial !!!!

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Laure G.

Rating: 1 out of 5

Published on 29/11/2023 à 12h27 following a purchase from 15/11/2023

Unfortunately, I left my old address and supposedly the parcel was delivered!

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Stéphanie L.

Rating: 3 out of 5

Published on 27/11/2023 à 21h10 following a purchase from 14/11/2023

Delivery is fast, but my parcel was not delivered to the right letterbox. It is unpleasant to waste time going around the neighborhood to find your package. I was satisfied with the products.

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Cassandra C.

Rating: 1 out of 5

Published on 27/11/2023 à 12h32 following a purchase from 14/11/2023

Soap that gave me big pimples and made me itch, I don't recommend it.

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Veronique K.

Rating: 3 out of 5

Published on 27/11/2023 à 11h39 following a purchase from 14/11/2023

Good products but a soap box was missing. I received one of the 2 I ordered. Would it be possible to send me one. Thank you very much.

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Romane P.

Rating: 2 out of 5

Published on 26/11/2023 à 19h15 following a purchase from 13/11/2023

I have not received my order in full.

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Bernice M.

Rating: 2 out of 5

Published on 26/11/2023 à 17h24 following a purchase from 11/11/2023

I have not received my parcel

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Myriam P.

Rating: 1 out of 5

Published on 26/11/2023 à 09h57 following a purchase from 11/11/2023

Order still not received ....

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Rania E.

Rating: 1 out of 5

Published on 26/11/2023 à 09h06 following a purchase from 12/11/2023

If you want my opinion, I would like to have news of the part of my order that I did not receive it is where ?????

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Géraldine S.

Rating: 1 out of 5

Published on 22/11/2023 à 23h52 following a purchase from 08/11/2023

🫥🤢🐅

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Karima A.

Rating: 3 out of 5

Published on 22/11/2023 à 16h20 following a purchase from 09/11/2023

I've been using the soap for almost 3 months now and unfortunately I haven't seen much of a change. At first, the soap made all my pimples stand out 😶

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Lydie R.

Rating: 3 out of 5

Published on 21/11/2023 à 21h05 following a purchase from 07/11/2023

I was surprised by the package. A simple cardboard envelope with the product inside, not 1 wrapping paper, not 1 bubble, not 1 card or even an invoice. It's a dry product. With all the advertising about the brand, I was expecting something more polished. That said, I'm satisfied with the product. The first tests are cool.

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Saliha K.

Rating: 2 out of 5

Published on 20/11/2023 à 15h55 following a purchase from 05/11/2023

I only received the oil-free cream

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Berfin G.

Rating: 1 out of 5

Published on 20/11/2023 à 15h48 following a purchase from 07/11/2023

Lots of pimples after using the product

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Achraf S.

Rating: 1 out of 5

Published on 20/11/2023 à 10h14 following a purchase from 05/11/2023

I received the wrong product

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Mathilde L.

Rating: 3 out of 5

Published on 20/11/2023 à 08h39 following a purchase from 07/11/2023

I still haven't received my cash back because it hasn't yet been validated by the brand...

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Angie M.

Rating: 1 out of 5

Published on 19/11/2023 à 21h34 following a purchase from 06/11/2023

it has more button I am very disappointed

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Sonya B.

Rating: 1 out of 5

Published on 19/11/2023 à 18h17 following a purchase from 03/11/2023

The products are top notch but unfortunately made in "Israel"... a country that doesn't even exist, very disappointed with the support of the Israeli economy.

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Céline F.

Rating: 1 out of 5

Published on 19/11/2023 à 17h49 following a purchase from 06/11/2023

Order taken 2 times 2 weeks ago still no refund no news ....

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Melissa B.

Rating: 1 out of 5

Published on 19/11/2023 à 17h36 following a purchase from 03/11/2023

The tube of oil-free cream is in bad condition, the cap doesn't stick to the tube and doesn't hold, I've notified the customer service but they've stopped replying despite the fact that I've sent the same e-mail again and again. It's very disappointing considering the price of the cream. I can't even take it with me on trips. Otherwise, the soap is top quality and I've known about it for years and have never been disappointed. Too bad about the cream.

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Isabelle D.

Rating: 3 out of 5

Published on 18/11/2023 à 15h23 following a purchase from 31/10/2023

This product was forgotten in my previous order

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Anouchka C.

Rating: 1 out of 5

Published on 16/11/2023 à 17h28 following a purchase from 31/10/2023

Package not received. I am still waiting.

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Emmanuelle B.

Rating: 3 out of 5

Published on 16/11/2023 à 07h23 following a purchase from 31/10/2023

I find that the composition of some products has changed: soap, peeling especially!

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Nathalie M.

Rating: 1 out of 5

Published on 15/11/2023 à 19h57 following a purchase from 01/11/2023

On opening the parcel the soap was broken.

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Ines O.

Rating: 1 out of 5

Published on 15/11/2023 à 15h31 following a purchase from 01/11/2023

my parcel has been stolen and I'm still waiting for it to be returned.

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Céline S.

Rating: 2 out of 5

Published on 15/11/2023 à 14h29 following a purchase from 01/11/2023

Product error

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Manon L.

Rating: 1 out of 5

Published on 14/11/2023 à 20h31 following a purchase from 31/10/2023

No one breaks the skin

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Emilie B.

Rating: 1 out of 5

Published on 14/11/2023 à 19h08 following a purchase from 01/11/2023

I never received my order

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Julia R.

Rating: 3 out of 5

Published on 14/11/2023 à 17h03 following a purchase from 25/10/2023

I am very satisfied with my products except for the purifying mask where the 1st receipt was open. Despite a 2nd shipment to replace it, this one is also open... I'm quite disappointed in the sense that I wasn't able to test it. It's a shame to lose stars for that.

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