The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
I still haven't received my parcel, I send emails but I get no answer.
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Pirard S.
Rating: 1 out of 5
following a purchase from 04/09/2023
PACKAGE INCOMPLETE ... NO RESPONSE FROM CUSTOMER SERVICE...
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Fatma K.
Rating: 3 out of 5
following a purchase from 04/09/2023
I haven't applied the treatment for a long time yet. I can't give a credible opinion from the first week onwards, so I'll have to assess whether or not it's effective after 3 months of use.
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Aoitif B.
Rating: 3 out of 5
following a purchase from 01/09/2023
Super product I am delighted
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Emeline L.
Rating: 3 out of 5
following a purchase from 03/09/2023
For this order, I was expecting the same size soaps as my previous orders... The quantities were indeed reduced, but the price remained the same. It's a shame... The soap remains of high quality.
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Stéphanie R.
Rating: 2 out of 5
following a purchase from 03/09/2023
I am disappointed by the delivery which was late and not at the requested relay point, it's a shame.
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Hawa G.
Rating: 3 out of 5
following a purchase from 01/09/2023
Since I started using it I've had pimples!
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Joanny P.
Rating: 2 out of 5
following a purchase from 31/08/2023
I received my order with a product where the lid of the jar was broken I sent an email and I have not had a return at the price of products I find it wrong!
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Cassandra P.
Rating: 2 out of 5
following a purchase from 30/08/2023
I have an allergy to products
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Duguet V.
Rating: 2 out of 5
following a purchase from 29/08/2023
The delivery time was not respected and one of the products leaked completely in the box.
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Sophie D.
Rating: 1 out of 5
following a purchase from 26/08/2023
I was supposed to have a brush offered with the 2 soaps but I didn't receive it 😰
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Halima B.
Rating: 1 out of 5
following a purchase from 25/08/2023
Mediocre brand that stung my skin and gave me pimples when I never had any .
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Michelle I.
Rating: 3 out of 5
following a purchase from 24/08/2023
1 week of use and no improvement
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stephanie S.
Rating: 3 out of 5
following a purchase from 23/08/2023
quite satisfied with my purchase. now I just have to wait for the results.
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Audrey D.
Rating: 2 out of 5
following a purchase from 22/08/2023
The brush offered with the order loses all its bristles
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Ilham E.
Rating: 1 out of 5
following a purchase from 21/08/2023
Missing an article
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Muriel L.
Rating: 1 out of 5
following a purchase from 19/08/2023
Barely opened one application and the tip of the pen fell off. Very disappointed
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Francina O.
Rating: 3 out of 5
following a purchase from 19/08/2023
Good evening disappointed with my order the parcel arrived on my island, with delivery charges to pay when you had said that delivery was free...Disappointed Thank you cordially...
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Nabila B.
Rating: 1 out of 5
following a purchase from 17/08/2023
I never received my parcel, I don't know where it is, it's been 15 days since I should have received it. When I call, they tell me to be patient, but after waiting and waiting, I wouldn't recommend them any more unless I change carrier, which today is Chronopost, who are to be avoided.
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Hakima A.
Rating: 1 out of 5
following a purchase from 17/08/2023
I received only one soap with the brush whereas the offer I ordered was two soaps with the brush. I've already emailed you a complaint which has gone unanswered.
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Maryline M.
Rating: 1 out of 5
following a purchase from 12/08/2023
Delay
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nathalie R.
Rating: 3 out of 5
following a purchase from 16/08/2023
the donkey's milk soap strips and dries the skin, so be careful how you use it, the oil-free cream is comfortable, but the precious cream has a bad smell, so it's very unpleasant to apply to the face. I just regret buying this cream.
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Thémis V.
Rating: 1 out of 5
following a purchase from 16/08/2023
made my acne worse x100
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Alexandra L.
Rating: 1 out of 5
following a purchase from 14/08/2023
I have not received my order
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Souaad Z.
Rating: 1 out of 5
following a purchase from 14/08/2023
Product very poorly rated on yuka, and smell not so good
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Colette D.
Rating: 3 out of 5
following a purchase from 23/07/2023
I ordered 2 batches of 2 soaps with 1 brush offered and I only received one brush when I should have received 2 and I had to offer the 2nd batch so moderately satisfied.
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Manon T.
Rating: 3 out of 5
following a purchase from 11/08/2023
The soap is fine, but the brush is FUIIIIIR! The bristles on the brush fall off one after the other, really poor quality.
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Emilie M.
Rating: 1 out of 5
following a purchase from 11/08/2023
I still haven't received my order!
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Mame D.
Rating: 1 out of 5
following a purchase from 10/08/2023
The mask was open.
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Belinda J.
Rating: 1 out of 5
following a purchase from 10/08/2023
Disappointed
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Caroline D.
Rating: 2 out of 5
following a purchase from 10/08/2023
My previous order was missing 2 products and I was never reimbursed.
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Hadjer G.
Rating: 2 out of 5
following a purchase from 09/08/2023
It's very early to be able to say
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line P.
Rating: 1 out of 5
following a purchase from 19/06/2023
order since June 19 and received a week ago . you did not want to redo it at your expense before . pitiful customer service.
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Fatumata T.
Rating: 2 out of 5
following a purchase from 09/08/2023
I did not receive my full order
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Fanny M.
Rating: 2 out of 5
following a purchase from 07/08/2023
Different soap. Some irritations
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Matthieu S.
Rating: 1 out of 5
following a purchase from 07/08/2023
Lousy products...
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Nikita C.
Rating: 3 out of 5
following a purchase from 08/08/2023
I've been using pin up secret facials for almost 2 years and I'm really happy with the results, my face has fewer blemishes, I have a few pimples that come in sometimes but they go away quickly but otherwise I have practically no more blemishes that spoil my face. My face is clean and luminous since I've been using them and I don't even need to apply foundation when I go out...I'm really very satisfied and I think I'd use them for life. On the other hand, the price is a bit high despite the influencer promo codes.
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Deborah P.
Rating: 1 out of 5
following a purchase from 06/08/2023
I haven't even received my parcel. I ordered on August 6th, it's now August 19th and I still haven't received anything.
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Elise P.
Rating: 3 out of 5
following a purchase from 02/08/2023
Order received promptly within the time indicated,
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Corinne R.
Rating: 2 out of 5
following a purchase from 31/07/2023
A product where the Pin-up secret label is half peeled off Another one leaked in the parcel And a 3rd one didn't have the transparent security sticker.
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