Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 338 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 3 stars

Reset filters
P
Priscilla B.
Rating: 1 out of 5
following a purchase from 28/01/2026
Burn
Translated reviews
N
Nathalie H.
Rating: 1 out of 5
following a purchase from 28/01/2026
Hello, I tried the pin up secret soap and I stopped because it gives me huge red patches and it itches.
Translated reviews
D
Dominique S.
Rating: 2 out of 5
following a purchase from 25/01/2026
I was really looking forward to the delivery. But the package was only in the parcel station for one day. When I received the email, it was already too late and my package was gone. That is very, very unfortunate.
Translated reviews
F
Fanny T.
Rating: 3 out of 5
following a purchase from 23/01/2026
Damaged product
Translated reviews
A
Alysee L.
Rating: 1 out of 5
following a purchase from 26/01/2026
My moisturizing treatment doesn't even work.
Translated reviews
S
Sophie D.
Rating: 1 out of 5
following a purchase from 22/01/2026
The order was sent to the wrong address, my name has not been on the mailbox for 6 years so the delivery person didn't even check the name! I sent an email but I never got a response!
Translated reviews
H
Hanna E.
Rating: 1 out of 5
following a purchase from 20/01/2026
I haven't received my order
Translated reviews
I
Isabelle D.
Rating: 2 out of 5
following a purchase from 20/01/2026
I need to return a product that works with a pump and I'm not being sent the return slip
Translated reviews
J
Juliana B.
Rating: 1 out of 5
following a purchase from 19/01/2026
Unfortunately, I have not yet received my order.
Translated reviews
B
Béa B.
Rating: 2 out of 5
following a purchase from 21/01/2026
A product was forgotten in my order
Translated reviews
M
Mireille G.
Rating: 3 out of 5
following a purchase from 20/01/2026
Order error
Translated reviews
S
Sandra L.
Rating: 1 out of 5
following a purchase from 17/01/2026
I did not receive my package
Translated reviews
M
Manuela F.
Rating: 2 out of 5
following a purchase from 17/01/2026
Unfortunately, my serum was empty and dried out...
Translated reviews
S
Sarah M.
Rating: 2 out of 5
following a purchase from 18/01/2026
No German explanation
Translated reviews
D
Daniela P.
Rating: 1 out of 5
following a purchase from 12/01/2026
I can't give any stars because so many mistakes have happened. I will never order from them again or recommend them.
Translated reviews
O
Ouassima S.
Rating: 2 out of 5
following a purchase from 02/01/2026
I bought the 2 soaps, the exfoliant and the cream and my skin has bumps and is red. Very disappointed given the promises and the price.
Translated reviews
V
Valerie C.
Rating: 2 out of 5
following a purchase from 13/01/2026
This product does not live up to its promises
Translated reviews
G
Geoffrey M.
Rating: 2 out of 5
following a purchase from 12/01/2026
I have not received my package yet
Translated reviews
C
Claudia N.
Rating: 1 out of 5
following a purchase from 12/01/2026
I have requested several times to return the goods. Unfortunately, no one has contacted me so far. What can I do now? Please support.
Translated reviews
C
Cathy C.
Rating: 2 out of 5
following a purchase from 12/01/2026
I am disappointed with the products! And on top of that, the same thing was put twice on one product, I would not recommend!
Translated reviews
M
Marine G.
Rating: 1 out of 5
following a purchase from 10/01/2026
I have not received my order even though it says delivered on my tracking. I made a complaint and sent all the documents they asked me for, and I still have no response to this day.
Translated reviews
L
Laurence H.
Rating: 1 out of 5
following a purchase from 11/01/2026
-
Translated reviews
R
Ruth L.
Rating: 2 out of 5
following a purchase from 08/01/2026
The delivery took a long time, the shipping was relatively expensive and then I had to pick up the delivery myself in a shop that was quite far away... Otherwise, the shipping would have become even more expensive.
Translated reviews
E
Elisabeth S.
Rating: 1 out of 5
following a purchase from 11/01/2026
I am not getting the right item sent for the 3rd time! & I hope for a complaint otherwise I have to initiate others, this can't be!
Translated reviews
U
Ulrike G.
Rating: 2 out of 5
following a purchase from 04/01/2026
Product super. Delivery not as desired and expected. Despite the surcharge for delivery to the home address, the package was delivered to a parcel shop. Very annoying.
Translated reviews
A
Andrea S.
Rating: 1 out of 5
following a purchase from 28/12/2025
On the delivery day I was at home, when I opened the door there was no one there, now the package cannot be picked up at the post office because no QR code was delivered.
Translated reviews
R
Romina G.
Rating: 1 out of 5
following a purchase from 28/12/2025
I haven't received any product yet
Translated reviews
D
Denise B.
Rating: 1 out of 5
following a purchase from 28/12/2025
Still haven't received delivery. Money is gone anyway
Translated reviews
M
Marie S.
Rating: 2 out of 5
following a purchase from 28/12/2025
Really beautiful products & a super scent, but unfortunately I can't tolerate them. It burns in 2 places & I get pimples
Translated reviews
T
Timmy F.
Rating: 1 out of 5
following a purchase from 17/12/2025
The goods never arrived. Was dropped off at the DPD Pickup Store. When I wanted to pick up the goods there, they were not there.
Translated reviews
S
Sonja S.
Rating: 1 out of 5
following a purchase from 18/12/2025
I did not receive any delivery
Translated reviews
N
Nina H.
Rating: 1 out of 5
following a purchase from 14/12/2025
I am still waiting for the delivery
Translated reviews
D
Diana B.
Rating: 3 out of 5
following a purchase from 11/12/2025
Shipping with DPD is difficult, as a pickup from the external carrier was hardly possible. The carrier has a note on his door where he has adjusted the opening hours. They are reduced to a minimum, so there is hardly a chance to pick up your package.
Translated reviews
M
Merle S.
Rating: 2 out of 5
following a purchase from 11/12/2025
The shipping costs are too high. 8€ for home delivery, otherwise 6€.
Translated reviews
S
Sabrina H.
Rating: 1 out of 5
following a purchase from 10/12/2025
Unfortunately, my package could not be found in the DPD shop and was returned. Very unfortunate.
Translated reviews
A
Andreja P.
Rating: 1 out of 5
following a purchase from 07/12/2025
I have not received my order
Translated reviews
N
Nadine Y.
Rating: 1 out of 5
following a purchase from 05/12/2025
Order not received by today
Translated reviews
L
Lara O.
Rating: 1 out of 5
following a purchase from 02/12/2025
I have not received my package yet and also no new information about the package or money.
Translated reviews
K
Krisztina K.
Rating: 1 out of 5
following a purchase from 25/11/2025
The order has not arrived!
Translated reviews
H
Humaira H.
Rating: 1 out of 5
following a purchase from 26/11/2025
Never received! Fraud!!!!
Translated reviews