Customer reviews of Pinup Secret

N

Nabila B.

Rating: 1 out of 5

Published on 01/09/2023 à 11h18 following a purchase from 17/08/2023

I never received my parcel, I don't know where it is, it's been 15 days since I should have received it. When I call, they tell me to be patient, but after waiting and waiting, I wouldn't recommend them any more unless I change carrier, which today is Chronopost, who are to be avoided.

Translated reviews

H

Hakima A.

Rating: 1 out of 5

Published on 30/08/2023 à 19h56 following a purchase from 17/08/2023

I received only one soap with the brush whereas the offer I ordered was two soaps with the brush. I've already emailed you a complaint which has gone unanswered.

Translated reviews

M

Maryline M.

Rating: 1 out of 5

Published on 30/08/2023 à 05h08 following a purchase from 12/08/2023

Delay

Translated reviews

N

Nathalie R.

Rating: 3 out of 5

Published on 29/08/2023 à 11h35 following a purchase from 16/08/2023

the donkey's milk soap strips and dries the skin, so be careful how you use it, the oil-free cream is comfortable, but the precious cream has a bad smell, so it's very unpleasant to apply to the face. I just regret buying this cream.

Translated reviews

T

Thémis V.

Rating: 1 out of 5

Published on 28/08/2023 à 15h12 following a purchase from 16/08/2023

made my acne worse x100

Translated reviews

A

Alexandra L.

Rating: 1 out of 5

Published on 28/08/2023 à 14h08 following a purchase from 14/08/2023

I have not received my order

Translated reviews

S

Souaad Z.

Rating: 1 out of 5

Published on 28/08/2023 à 14h06 following a purchase from 14/08/2023

Product very poorly rated on yuka, and smell not so good

Translated reviews

C

Colette D.

Rating: 3 out of 5

Published on 28/08/2023 à 13h31 following a purchase from 23/07/2023

I ordered 2 batches of 2 soaps with 1 brush offered and I only received one brush when I should have received 2 and I had to offer the 2nd batch so moderately satisfied.

Translated reviews

M

Manon T.

Rating: 3 out of 5

Published on 27/08/2023 à 07h33 following a purchase from 11/08/2023

The soap is fine, but the brush is FUIIIIIR! The bristles on the brush fall off one after the other, really poor quality.

Translated reviews

E

Emilie M.

Rating: 1 out of 5

Published on 26/08/2023 à 11h00 following a purchase from 11/08/2023

I still haven't received my order!

Translated reviews

M

Mame D.

Rating: 1 out of 5

Published on 24/08/2023 à 06h39 following a purchase from 10/08/2023

The mask was open.

Translated reviews

B

Belinda J.

Rating: 1 out of 5

Published on 23/08/2023 à 16h11 following a purchase from 10/08/2023

Disappointed

Translated reviews

C

Caroline D.

Rating: 2 out of 5

Published on 23/08/2023 à 10h58 following a purchase from 10/08/2023

My previous order was missing 2 products and I was never reimbursed.

Translated reviews

H

Hadjer G.

Rating: 2 out of 5

Published on 22/08/2023 à 10h48 following a purchase from 09/08/2023

It's very early to be able to say

Translated reviews

L

Line P.

Rating: 1 out of 5

Published on 22/08/2023 à 10h32 following a purchase from 19/06/2023

order since June 19 and received a week ago . you did not want to redo it at your expense before . pitiful customer service.

Translated reviews

F

Fatumata T.

Rating: 2 out of 5

Published on 22/08/2023 à 10h32 following a purchase from 09/08/2023

I did not receive my full order

Translated reviews

F

Fanny M.

Rating: 2 out of 5

Published on 20/08/2023 à 13h38 following a purchase from 07/08/2023

Different soap. Some irritations

Translated reviews

M

Matthieu S.

Rating: 1 out of 5

Published on 20/08/2023 à 11h14 following a purchase from 07/08/2023

Lousy products...

Translated reviews

N

Nikita C.

Rating: 3 out of 5

Published on 20/08/2023 à 10h49 following a purchase from 08/08/2023

I've been using pin up secret facials for almost 2 years and I'm really happy with the results, my face has fewer blemishes, I have a few pimples that come in sometimes but they go away quickly but otherwise I have practically no more blemishes that spoil my face. My face is clean and luminous since I've been using them and I don't even need to apply foundation when I go out...I'm really very satisfied and I think I'd use them for life. On the other hand, the price is a bit high despite the influencer promo codes.

Translated reviews

D

Deborah P.

Rating: 1 out of 5

Published on 19/08/2023 à 16h59 following a purchase from 06/08/2023

I haven't even received my parcel. I ordered on August 6th, it's now August 19th and I still haven't received anything.

Translated reviews

E

Elise P.

Rating: 3 out of 5

Published on 15/08/2023 à 16h58 following a purchase from 02/08/2023

Order received promptly within the time indicated,

Translated reviews

C

Corinne R.

Rating: 2 out of 5

Published on 15/08/2023 à 09h19 following a purchase from 31/07/2023

A product where the Pin-up secret label is half peeled off Another one leaked in the parcel And a 3rd one didn't have the transparent security sticker.

Translated reviews

N

Naïke K.

Rating: 1 out of 5

Published on 15/08/2023 à 08h19 following a purchase from 26/07/2023

I still haven't received my parcel

Translated reviews

K

Katia V.

Rating: 1 out of 5

Published on 14/08/2023 à 20h17 following a purchase from 01/08/2023

Very disappointed with the soap.I've been ordering since 2019 and for some time now, the soap is translucent brown and the smell is not pleasant. I would no longer recommend it. What's more, I'd already said so but nothing changes.

Translated reviews

L

Ludivine C.

Rating: 2 out of 5

Published on 14/08/2023 à 19h27 following a purchase from 26/07/2023

I ordered three copies of the oil-free cream and received 3 copies of the goat's milk soap. Although the latter is a very good product, it is not at all what I ordered. My email to warn of this error remains unanswered ..... I have finished my oil-free cream and cannot continue with the new one ..... I am extremely disappointed...

Translated reviews

K

Kaba T.

Rating: 1 out of 5

Published on 14/08/2023 à 17h38 following a purchase from 01/08/2023

I am really disappointed with the soaps they are different from before it's been a few years since I use it and you feel a big difference to that fact I will no longer order and I strongly advise against them!!!! No more effectiveness !!!

Translated reviews

V

Vanessa J.

Rating: 2 out of 5

Published on 14/08/2023 à 11h36 following a purchase from 02/08/2023

Excellent product

Translated reviews

L

Laurence L.

Rating: 3 out of 5

Published on 14/08/2023 à 06h52 following a purchase from 28/07/2023

satisfied

Translated reviews

L

Louise Sabrina F.

Rating: 1 out of 5

Published on 14/08/2023 à 05h05 following a purchase from 28/07/2023

I ordered a parcel that was stolen from me. I am waiting for pin-up secret to send me my parcel.

Translated reviews

A

Abir A.

Rating: 1 out of 5

Published on 13/08/2023 à 16h48 following a purchase from 31/07/2023

Thank you for your follow up, I did receive the pills and had an opportunity to try them.

Translated reviews

C

Corinne L.

Rating: 3 out of 5

Published on 13/08/2023 à 06h52 following a purchase from 30/07/2023

I asked for home delivery, and I had to pick up my parcel at a Chronopost relay 12 kms from where I live.

Translated reviews

I

Isabelle D.

Rating: 3 out of 5

Published on 13/08/2023 à 00h11 following a purchase from 30/07/2023

Disappointed with my parcel I did not receive my precious cream but another product which I sent back.Still waiting to receive my precious cream.

Translated reviews

G

Gaëlle H.

Rating: 2 out of 5

Published on 12/08/2023 à 13h50 following a purchase from 31/07/2023

I've been ordering from your site for a few years now, but my parcel cost 46€ and I had to pay 25€ in customs fees. This is independent of your company, I understand, but even though I love your products and find them very effective, if I can't find them in a pharmacy on Reunion Island, I'll have to find another product.

Translated reviews

L

Laurence D.

Rating: 1 out of 5

Published on 12/08/2023 à 12h43 following a purchase from 28/07/2023

Order made at the end of July received qq days later a product was missing.apres des démarches et prouver de ma bonne foi.la marque me renvoie le produit manquant en point relais et qd j'y vas pour retirer le colis pas de Colis!!! ou est Il???enquête en cours mais mois j'ai payé et il manque un produit dc pas satisfait.cordialement

Translated reviews

E

Edith D.

Rating: 1 out of 5

Published on 12/08/2023 à 12h22 following a purchase from 30/07/2023

I didn't receive the right products... and they offered to keep them with a discount. I'm still waiting for the refund

Translated reviews

K

Karine M.

Rating: 1 out of 5

Published on 12/08/2023 à 10h44 following a purchase from 28/07/2023

I have not received my parcel

Translated reviews

K

Karima D.

Rating: 2 out of 5

Published on 09/08/2023 à 10h56 following a purchase from 27/07/2023

I requested home delivery and received it at a post office far from my home. I had to go by car, queue etc... Even though I asked for home delivery. It's a shame, it spoils the experience !!!!!!!!!!!!!!

Translated reviews

K

Kamelia K.

Rating: 1 out of 5

Published on 08/08/2023 à 20h38 following a purchase from 15/07/2023

I did not receive all the products... Not a serious brand.

Translated reviews

M

Marième B.

Rating: 3 out of 5

Published on 07/08/2023 à 23h17 following a purchase from 26/07/2023

I like the packaging

Translated reviews

M

Maria Olivia S.

Rating: 1 out of 5

Published on 07/08/2023 à 11h36 following a purchase from 25/07/2023

I'm not happy with this latest purchase, they changed the delivery to a relay point instead of my usual address and it was very difficult for me to collect my order.

Translated reviews