Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 3 stars

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A
Audrey B.
Rating: 1 out of 5
following a purchase from 10/05/2023
Hello, My package was delivered to domus instead of the rosny 2 shopping center at the post office. Domus is the opposite of where I live!
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Céline V.
Rating: 3 out of 5
following a purchase from 08/05/2023
I did not receive exactly what I ordered.
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Amelie M.
Rating: 1 out of 5
following a purchase from 08/05/2023
My skin is totally inflamed.
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Laura D.
Rating: 1 out of 5
following a purchase from 10/05/2023
I am missing a product in the order ....
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Rabia G.
Rating: 2 out of 5
following a purchase from 09/05/2023
2 weeks to receive my products. Choronopost sent my package to Bab El Oued disappointed
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Cecile I.
Rating: 1 out of 5
following a purchase from 05/05/2023
Delayed shipping, poor customer service and no commercial gesture or refund of shipping costs.
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Nadya S.
Rating: 1 out of 5
following a purchase from 07/05/2023
Soap and cream very aggressive, my face became red as if it is stripped. Stop the massacre it's not this result I wanted. For the high price 2 uses
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Helene F.
Rating: 3 out of 5
following a purchase from 08/05/2023
Time of reception much too long
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Ilyes D.
Rating: 1 out of 5
following a purchase from 06/05/2023
It's been almost 2 weeks since I ordered my soap and I still haven't received anything. Usually it's going very well but now I haven't washed my face for 5-6 days...
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Christelle M.
Rating: 2 out of 5
following a purchase from 08/05/2023
I wanted to test the peeling and I had an allergic reaction. I would never recommend this product.
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Lison P.
Rating: 3 out of 5
following a purchase from 30/04/2023
Some products were missing. Fortunately, the customer service is great and my products were finally sent to me.
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Mélanie M.
Rating: 3 out of 5
following a purchase from 06/05/2023
There is an item missing from my package
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Hiba M.
Rating: 1 out of 5
following a purchase from 07/05/2023
I did not receive my entire order. I am disappointed
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Dantung L.
Rating: 1 out of 5
following a purchase from 05/05/2023
Still haven't received my package since May 5th! Refund!
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Nabila B.
Rating: 1 out of 5
following a purchase from 07/05/2023
I ordered 3 items when I got 2!!!
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Cyrine C.
Rating: 3 out of 5
following a purchase from 05/05/2023
The soap is perfect 👍 I love it on the other hand I have a problem with the moisturizer without oil, its packaging does not work well. I struggle every time to get a dab of cream.
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Ericka G.
Rating: 1 out of 5
following a purchase from 28/04/2023
As received incomplete
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Estellia J.
Rating: 3 out of 5
following a purchase from 28/04/2023
Nothing to say
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audrey M.
Rating: 1 out of 5
following a purchase from 02/05/2023
I have been using the soap for 15 days and I end up with an eye infection. It was supposed to be an organic product. But far from it! Really disappointed. It is truly an influencer's product. It claims non-existent miracles!
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Nathalie B.
Rating: 1 out of 5
following a purchase from 30/04/2023
No package too long delay
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Gaelle G.
Rating: 3 out of 5
following a purchase from 28/04/2023
I am missing a product and it is still not solved
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Hanane B.
Rating: 2 out of 5
following a purchase from 01/05/2023
The soap caused me to have redness, pimples and irritation.
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Prescillia I.
Rating: 2 out of 5
following a purchase from 03/05/2023
Unfortunately order received by half
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Arij F.
Rating: 1 out of 5
following a purchase from 03/05/2023
I didn't receive my order yet (more the 11 days)! The transportation doesn't provide me any information about my order
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Fabienne M.
Rating: 1 out of 5
following a purchase from 03/05/2023
Very good product, I recommended it to my friends
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Fatima I.
Rating: 1 out of 5
following a purchase from 22/04/2023
I unfortunately did not receive my entire order despite complaints 😢
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Katia K.
Rating: 1 out of 5
following a purchase from 26/04/2023
The product is too expensive and no change on my skin
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Fiona P.
Rating: 2 out of 5
following a purchase from 20/04/2023
I asked for my products to be delivered to a relay near my home, and finally I was informed that the delivery was made about 50 km from my home. Following which I contact the customer service pin up who clears himself of the problem of delivery by saying that it does not manage this part there. After I had to report the error to the carriers myself, I was informed that the package would be delivered to the initial relay chosen. And in the end I had to go pick up my package in the neighboring city in times exceeded those planned.
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Karima H.
Rating: 1 out of 5
following a purchase from 27/04/2023
One product is missing
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Megguy A.
Rating: 1 out of 5
following a purchase from 13/04/2023
I still have not received my order made since 14/04 we are the 10/05
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Samia N.
Rating: 1 out of 5
following a purchase from 27/04/2023
I paid for delivery in 48 hours so I paid more to get it in 1 week !!!!!!
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Sabine C.
Rating: 1 out of 5
following a purchase from 26/04/2023
I have not received my entire order and I am waiting to hear from you to find out when I will receive the rest
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Gwladys L.
Rating: 1 out of 5
following a purchase from 26/04/2023
I was missing an item and I'm still waiting for a return from customer service
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Anne-Marie R.
Rating: 2 out of 5
following a purchase from 25/04/2023
I couldn't use either the exfoliator or the mask. As soon as I put it on my skin, it burned. I had to take it off. I was scarlet and my skin was burning.
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Françoise D.
Rating: 2 out of 5
following a purchase from 22/04/2023
I placed an order and received it well. But there were some items missing so I reported it. I was told that they would send me back the forgotten items but again I received but still 1 item missing... disappointed!
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Aude N.
Rating: 1 out of 5
following a purchase from 23/04/2023
I still haven't received it. The delivery point has been changed without my consent.
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Sabrina G.
Rating: 1 out of 5
following a purchase from 22/04/2023
The precious cream burns my skin and has a chemical smell.
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Maryna M.
Rating: 2 out of 5
following a purchase from 23/04/2023
Null after sales service! The package was not prepared correctly and my order was missing a product! I paid for it! But it was a shame to put the blame on the delivery when I made it clear that it was impossible because the box was in perfect condition and the security tape was in perfect condition!
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Claudia F.
Rating: 1 out of 5
following a purchase from 20/04/2023
My order arrived with a damaged product I contacted the service but no response
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Ines K.
Rating: 1 out of 5
following a purchase from 19/04/2023
I did not receive the package ????
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