Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1, 2 and 3 stars

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É
Émilie M.
Rating: 2 out of 5
following a purchase from 21/03/2023
For my part nothing extraordinary unfortunately. the smell just 1 second and the effect on the skin I see nothing, I prefer 1000 times the soap and milk
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Cécilia Z.
Rating: 1 out of 5
following a purchase from 20/03/2023
I did not receive all the products and they do not want to hear it under the pretext that at the weighing the weight was good I am told mm that I must have received other products instead But I really received only one product instead of three ordered So I do not recommend because it is expensive the soap !!!!!
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Adeline H.
Rating: 1 out of 5
following a purchase from 20/03/2023
Give me red patches on my face
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Myriam K.
Rating: 2 out of 5
following a purchase from 20/03/2023
One of the bottles was already opened; label guaranteeing the authenticity cut and leakage of liquid therefore unusable not knowing what can be inside; refund refused because it is part of a box; alternative; 50% voucher for the purchase of another product or package to receive another product as if the people who bought on the net had the time to manage all these histories; never had that with my usual brands .
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Béli G.
Rating: 3 out of 5
following a purchase from 09/03/2023
The soap is good, I have a mixed skin with oily tendency. Very pleasant to use and the smell too. I received it in a cardboard box not plastic, which makes it a little complicated to use but you adapt 😊 For the result, I think it's not long enough that I use it. So far, I don't think it's too bad for a soap bar.
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Annaëlle L.
Rating: 3 out of 5
following a purchase from 17/03/2023
Very good product but the problem is the delivery and that my package was completely damaged.
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Adeline C.
Rating: 1 out of 5
following a purchase from 20/03/2023
I tested the soap but I find that it dries out my skin even more and I don't find my skin glowing so I'm disappointed
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Allaouidine H.
Rating: 3 out of 5
following a purchase from 17/03/2023
The delivery was fast enough, the products good quality just that I did not receive one of my products that I ordered, instead I was put something else
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Bahia B.
Rating: 1 out of 5
following a purchase from 20/03/2023
The soap does not suit me too aggressive for my skin
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Nicole G.
Rating: 2 out of 5
following a purchase from 20/03/2023
Hello, I don't like the smell of the body cream at all. The texture of the face cream is weird, it makes my skin tense. On the other hand, I like the goat soap.
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Hanane B.
Rating: 3 out of 5
following a purchase from 15/03/2023
I have already ordered several times from you without any problem of delivery. Except that this time it is noted that I received my package while it was not delivered to me
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Gaelle M.
Rating: 1 out of 5
following a purchase from 15/03/2023
I still haven't received my package
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Christelle D.
Rating: 1 out of 5
following a purchase from 09/03/2023
I never received my order!
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Lucie D.
Rating: 2 out of 5
following a purchase from 15/03/2023
Disappointed by the after sales service. Following an error in my order (received another product than the one ordered) the customer service offers me a coupon to buy my product that I had ordered by repaying the shipping costs. I understand that the error can happen but the repair of the damage for the purchaser should be without financial consequence ... I am a regular customer in particular.
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Lea B.
Rating: 1 out of 5
following a purchase from 09/03/2023
Gives full of buttons, 4 months of use worse and worse, no one responds to my insta messages is that computer messages that are sent to me so disappointed and too expensive for the quality of products and efficiency: 0
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Lea T.
Rating: 1 out of 5
following a purchase from 12/03/2023
Package sent back 3 times for preparation error!
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Bérangère O.
Rating: 1 out of 5
following a purchase from 13/03/2023
I have ordered and received my order, but I have not received anything.
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Celya K.
Rating: 1 out of 5
following a purchase from 10/03/2023
My skin can't stand
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Annabel D.
Rating: 2 out of 5
following a purchase from 11/03/2023
Very aggressive products for my dry skin despite the recommendations of the site
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Virginie M.
Rating: 2 out of 5
following a purchase from 12/03/2023
Excellent products, nothing to say, but sending them in a poor piece of bubble wrap, poorly presented, without a word invoice nothing is very limited. It's as if the products had been taken and thrown into the shipping box like that...
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Laura C.
Rating: 1 out of 5
following a purchase from 13/03/2023
an item I ordered was open
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Cristina D.
Rating: 2 out of 5
following a purchase from 10/03/2023
I'm not happy with the soap box
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Nadine C.
Rating: 2 out of 5
following a purchase from 10/03/2023
not received my complete order
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Alicia C.
Rating: 2 out of 5
following a purchase from 11/03/2023
I received a missing item and was told that I would be given a promo code to get another product at 50% off + the product I am missing and I still have nothing
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Vanessa F.
Rating: 2 out of 5
following a purchase from 10/03/2023
I had to pay more
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Clarisse R.
Rating: 1 out of 5
following a purchase from 12/03/2023
The packaging was deteriorated
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Audrey B.
Rating: 2 out of 5
following a purchase from 12/03/2023
I must be allergic to soap
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Lucie D.
Rating: 1 out of 5
following a purchase from 09/02/2023
After several weeks of use I am really disappointed, especially the soap that scours the skin, not at all suitable for sensitive skin!
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Khémissa B.
Rating: 1 out of 5
following a purchase from 09/03/2023
I love the soap and I love the oil-free cream. The products are a bit expensive, so I can't buy the whole range, but I find the plastic box on sale a bit exaggerated for the price of the soap, so a cloth bag would be better and more eco-friendly!
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Nadya I.
Rating: 1 out of 5
following a purchase from 09/03/2023
My packages are never delivered to my house, I pay for the shipping and I have to go far away to get it
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Fayssal A.
Rating: 1 out of 5
following a purchase from 23/01/2023
I never received my order
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Pimentel Sanchez M.
Rating: 1 out of 5
following a purchase from 06/03/2023
Packages not received
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Fatim-Zohra A.
Rating: 2 out of 5
following a purchase from 06/03/2023
Bof
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Celine Q.
Rating: 3 out of 5
following a purchase from 05/03/2023
The smell is not great. Does not work more than that!
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Emmanuelle L.
Rating: 3 out of 5
following a purchase from 04/03/2023
The odor of the donkey milk soap smells very strong tea tree ordeur unpleasant
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Ferial A.
Rating: 1 out of 5
following a purchase from 05/03/2023
I have not received my package and I am still waiting for your answer
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Atika B.
Rating: 3 out of 5
following a purchase from 03/03/2023
The customer service is impossible to reach, and moreover does not answer
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Mehdia B.
Rating: 2 out of 5
following a purchase from 06/03/2023
there was an error in the shipment of my package
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Emel O.
Rating: 2 out of 5
following a purchase from 05/03/2023
Not satisfied with the after-sales service No problem
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Khardiata T.
Rating: 1 out of 5
following a purchase from 26/02/2023
I did not receive the totality of my order, me who used to order it is a pity
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