Customer reviews of Pinup Secret

Disappointed the cream without oil does not come out of the bottle ... never worked what to do? Thank you for coming back to me

The product I ordered was not the right one...... And this is the second time I will not order from you again

After they made a mistake at the delivery address, I did not receive my package, it was sent back to the expedient

Error in the order I received ...

I have red patches and small pimples for 3 days that I use it

I didn't know it wasn't suitable for dry skin, it stung my face. For those with oily skin it should be fine

A cream was forgotten was the gift of my daughter who had to leave without because she resumed her courses away from me .package received today with the cream but no compensation nothing!!!

The smell is very catchy I hope it is the price.

I am disappointed because I did not receive the totality of my order and the customer services did not answer me yet to my answer to their return... then I hope that they are going to catch up because I like this brand of cosmetic and that blackens the image of the brand Cordially, Marie AUCRAY

Product that burned my skin, full of pimples, beautiful dry and burning.

For the moment I don't see the result yet. 1 week is short.

Products are great but delivery problem

the product arrived deformed

I did not receive all of my order. I reported the day I received my order by email and nobody answered me.

From the first time I used it, I felt like I was being slapped in the face, even though I don't have fragile skin.

Delivery within one week

Hello, not satisfied with the after sales service

Nothing received

My order was stolen

I did not receive all the items I ordered, I was missing one.

I usually order on pin up secret either on my account or on my sister's account. No worries until now and there I wanted to treat myself by testing the mist in addition to a complete pack and surprise no mist. The customer service told me that given the weight there was everything or another item but no. The weight that I weighed is not good compared to the one received (new items inside). No return or commercial gesture to reorder. Very disappointed knowing that since 2019 I recommend the products to everyone. I will add my opinion on customer service from now on.

I just tested the biphase and it burns my face.

Box for soap does not open but I like the products rather effective

I still haven't received my order as of today!!!

Tea tree oil smell is very present and does not suit my sensitive skin

As I already told you I am missing some products I am waiting for a return from pin up secret Cordially

Fan for several years, I ordered a pack with a free accessory to choose from, I chose the box for the soap I received the brush .... Too bad.

Notice to asthmatic allergy sufferers. Do not use pin-up secret products. It is not written anywhere that their products contain essential oils. When I used the soap once my breathing stopped, I felt a burning in my throat and I said an asthma attack. I reported this to their customer service as I was asking for a refund as I feel that the consumer should be informed of the risks. I still bought 70 euros worth of products. They don't want to refund me, no commercial gesture on their part. When I told them that all the ingredients did not appear I did not get any answer from them. I am extremely disappointed and angry because too few people minimize allergies but in some cases it can end badly. I put one star to validate my review otherwise I would not have put any.

No response from the service

The products are great. Usually no worries with the delivery of my packages. But for this one product error, I'm waiting for an answer to my email to know what to do...

Even 5 for the products, but there pouch not present that a brush already had 2 fs. In short, not very happy

My order was not complete. But not having kept the box I could not send the photo requested so I paid an incomplete order

Delivery much too long!

Hello, I did not receive my order.

The soap is top notch as always, I love it. But the cream is really rotten, it leaves residues on my face like little lint...

The soap is very good and the cream very pleasant. I am just revolted to see a brand that makes such a good product to go put a UV filter that we do not even know the index but which is classified dangerous ⚠️ and carcinogenic! This is really shameful!

Used for a week I have extremely fragile skin at the first application the soap had dried my skin but with the force of use I have the impression that the effect fades less tingling when washing with soap waiting for the results

No because I am missing an article and I have no news

Hello I am very disappointed after 2 days of use my skin of the face reacted badly I had the skin all puffed up Hyper disappointed in my purchase

I am very happy with the service and the quality of the product.