Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 3 stars

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C
Corinne J.
Rating: 1 out of 5
following a purchase from 28/01/2023
I asked for delivery to my home and finally I got it in a post office (why I don't know) where I can go very rarely because it's far from my home and I don't have a car. But the product bought is top
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Julie A.
Rating: 1 out of 5
following a purchase from 28/01/2023
The soap dries my skin and the cream does not moisturize. My skin is always tight
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Samira O.
Rating: 2 out of 5
following a purchase from 28/01/2023
The soap dries my skin too much and the oil-free cream does not moisturize me enough, my skin is always tight. On the other hand my husband who has an excess of sebum the combo suits him perfectly.
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Marie-Christine M.
Rating: 1 out of 5
following a purchase from 27/01/2023
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Perrine P.
Rating: 3 out of 5
following a purchase from 28/01/2023
I was just about to contact the service in order to know if it was normal that after 3 days of use morning and evening of the goat milk soap I had the impression to have the cheeks and the contour of the lips burned ... after I had to stop the treatment because my son returned in emergency to the hospital and during 4 days I did not have the products ... I'm going to retest starting tomorrow and see if it gives me the same result and the I'll contact if needed 😉 So I'm leaving my mixed opinion for the moment waiting for the second use 🙂
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Aline D.
Rating: 1 out of 5
following a purchase from 28/01/2023
Very disappointed with the face peel which leaves a grainy veil on the face that is difficult to remove. I do not recommend this product and will never buy it again.
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Samira B.
Rating: 1 out of 5
following a purchase from 27/01/2023
I still haven't received my package, no news from the customer service I contacted, the lady doesn't apologize for the delivery problem and asks me to wait, no goodbye or thank you.
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Dominique S.
Rating: 1 out of 5
following a purchase from 28/01/2023
Ineffective makeup remover
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Ludovic C.
Rating: 1 out of 5
following a purchase from 25/01/2023
Your products are good except that I had to pay 55.50€ of customs tax for 90€ of product I find it abusive
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Emma M.
Rating: 1 out of 5
following a purchase from 26/01/2023
I did not receive my package I am still waiting to receive it I made several orders everything is always well but I am very disappointed
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Stephanie G.
Rating: 1 out of 5
following a purchase from 25/01/2023
Very happy with the products but the delivery service is catastrophic on each order. Change of relay point without warning us with 20km difference between the two, change of delivery date without warning us. Complaint made to Colissimo and Pin-up Secret but no return 10 days later
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Asmata I.
Rating: 3 out of 5
following a purchase from 25/01/2023
The soap is good but it makes the skin dry sometimes and yet I put the face cream but it does not hydrate well...
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Victoria S.
Rating: 2 out of 5
following a purchase from 25/01/2023
Good products but I didn't take what was appropriate for my skin so my skin is even drier than before.
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Severine R.
Rating: 1 out of 5
following a purchase from 25/01/2023
In spite of my good faith on the fact of putting wrong in the composition of my set, I did not obtain an exchange of my product whereas I am customer since 3 years and that it never happened to me. Super bad after-sales service and absolutely not commercial!
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Nadine R.
Rating: 3 out of 5
following a purchase from 18/01/2023
Great product...!! I love it!
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Noémie P.
Rating: 3 out of 5
following a purchase from 20/01/2023
I love it, I've been a customer for several years now, but I'm disappointed with the new packaging. The cap doesn't hold and the pressure doesn't work very well, so it's hard to get the cream out properly.
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Maeva J.
Rating: 2 out of 5
following a purchase from 24/01/2023
It makes me a lot of buttons the soap and the soft exfoliating care
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Sabrina P.
Rating: 2 out of 5
following a purchase from 24/01/2023
Perfect
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Jezabel S.
Rating: 3 out of 5
following a purchase from 22/01/2023
Satisfied until I get a 25euro fee from the post office ... so annoying for 2 soaps ... but still a fan of your products.
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Romayssa M.
Rating: 1 out of 5
following a purchase from 24/01/2023
I did not receive my package
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Joana L.
Rating: 3 out of 5
following a purchase from 23/01/2023
Order arrived on time. Package perfectly packed. Soap at the top, facial peeling at the top, gentle exfoliating care well the smell bothers me a little I find that it smells strong. On the other hand .... The cream without oil and the precious cream does not correspond to my skin, I have hormonal acne. These 2 creams don't moisturize my skin enough and I got pimples on top of that. I think that it is perfect products for skins without any problem. On the other hand for the skins with problem such as mine the creams do not make their effect. For the rest I am satisfied
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Charlene L.
Rating: 1 out of 5
following a purchase from 23/01/2023
Over the products, disgusted to have paid so much to end up with a skin all damaged (dry, tirallier, skin that peels) I returned to my basic products. I don't understand why it costs so much to end up with bad skin and some products burn the face.
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Barbara L.
Rating: 1 out of 5
following a purchase from 23/01/2023
I have twice as many pimples and my skin is dry
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Julie B.
Rating: 2 out of 5
following a purchase from 22/01/2023
My oil-free cream doesn't pump and I had to insist to get only a 50% discount on my next item.
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Margo C.
Rating: 1 out of 5
following a purchase from 20/01/2023
Very pleasant performing product
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Lucienne M.
Rating: 1 out of 5
following a purchase from 21/01/2023
Excellent product...
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Béatrice A.
Rating: 3 out of 5
following a purchase from 20/01/2023
I had to pay the customs out of my shipping fees
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Virginie M.
Rating: 1 out of 5
following a purchase from 20/01/2023
I received the cream without oil breeze
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Alexia C.
Rating: 3 out of 5
following a purchase from 22/01/2023
Good range of products. Only drawback, the precious cream dries the skin which is not very pleasant
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Houda M.
Rating: 1 out of 5
following a purchase from 21/01/2023
The brush is broken
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Zorha C.
Rating: 2 out of 5
following a purchase from 14/01/2023
I did not receive my package at home, I had to go pick it up at a relay point
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Marianne F.
Rating: 2 out of 5
following a purchase from 19/01/2023
Ordered the 19 received January 28 it is very long it was a gift and I did not have time to give it to the person concerned
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Wirtz G.
Rating: 1 out of 5
following a purchase from 20/01/2023
I love it so much I'm reordering it
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Soraya G.
Rating: 2 out of 5
following a purchase from 19/01/2023
Disappointed
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Eva M.
Rating: 1 out of 5
following a purchase from 18/01/2023
I have been charged twice. And I still have no news about my refund...
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Ophrasia C.
Rating: 1 out of 5
following a purchase from 13/01/2023
The products are not suitable for all skin types because I get red patches and itchy skin
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Wendy J.
Rating: 1 out of 5
following a purchase from 13/01/2023
I did not receive the pouch offered with my order
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Marine B.
Rating: 1 out of 5
following a purchase from 15/01/2023
Not received the right product
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Laini O.
Rating: 1 out of 5
following a purchase from 13/01/2023
2nd time I made the order. Fast delivery. The goat milk soap product works great. I recommend . Merciii pin up secret😊
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Melany G.
Rating: 3 out of 5
following a purchase from 14/01/2023
Well
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