Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 3 stars

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Lobna A.
Rating: 1 out of 5
following a purchase from 14/01/2023
I did not receive the correct products ordered (1 out of 2 was good).
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Aurélia A.
Rating: 1 out of 5
following a purchase from 14/01/2023
After a few days of use, my skin is extremely dry
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Yasina M.
Rating: 2 out of 5
following a purchase from 13/01/2023
I got even more acne
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Christelle U.
Rating: 1 out of 5
following a purchase from 15/01/2023
We already know the soap very well but not yet the cream. Have not tried it yet
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Elisa B.
Rating: 1 out of 5
following a purchase from 14/01/2023
I did not receive my order unfortunately .... But I know that it remains good quality products despite all because I have already ordered from you ....
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Christelle N.
Rating: 3 out of 5
following a purchase from 14/01/2023
No problem with the soap but the precious cream burns my skin, I don't know why.
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Laura T.
Rating: 1 out of 5
following a purchase from 14/01/2023
Not received
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Emilie A.
Rating: 1 out of 5
following a purchase from 13/01/2023
not so good quality, no exfoliating side and tiny cotton
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Jessica S.
Rating: 1 out of 5
following a purchase from 14/01/2023
After 4 days, this soap had dried out my entire face!
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Marion P.
Rating: 3 out of 5
following a purchase from 14/01/2023
Very good product eliminating pimples but makes the skin really dry despite the cream, skin peels
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Samia D.
Rating: 1 out of 5
following a purchase from 13/01/2023
I did not receive the product I ordered instead of the peeling I was sent a cream I wrote to ask for the peeling and no answer I am very disappointed
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Julie L.
Rating: 2 out of 5
following a purchase from 13/01/2023
In 2 weeks the products dried out my skin and made it red and flaky.
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Alexandra D.
Rating: 1 out of 5
following a purchase from 13/01/2023
Big reaction when I apply it as a mask (red patch and itching)
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Laila E.
Rating: 3 out of 5
following a purchase from 12/01/2023
The products are great, however I am disappointed, because I ordered 2 C ffrets each with a pouch, but there was only one pouch in the package. Otherwise good product and fast shipping
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Candice B.
Rating: 1 out of 5
following a purchase from 12/01/2023
Soap that dries the skin to the extreme ... questionable composition ... I regret my purchase
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Natali B.
Rating: 1 out of 5
following a purchase from 07/01/2023
package not received
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Maximilien D.
Rating: 2 out of 5
following a purchase from 06/01/2023
I have been a loyal customer for many years because the products are really high quality. But my last order at Pin Up secret disappointed me a lot, because I received only half of the products! On an order has 150Euros (except promotional code) I find totally scandalous. And the after sales service is almost inexistent. They answered me 4 days later, telling me that I had 24 hours after receipt of the package, to make a claim with photos. I was waiting for their answer for 4 days. Clever! Too bad that this happens too often...
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Sarah S.
Rating: 2 out of 5
following a purchase from 11/01/2023
this soap makes the skin very dry and makes boitons i don't recommend it! in addition it smells bad 🤮 very disappointed
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Delphine B.
Rating: 1 out of 5
following a purchase from 11/01/2023
The oil-free cream burns my skin. Disappointed with this purchase...
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Raphael S.
Rating: 3 out of 5
following a purchase from 11/01/2023
I waited more than 15 days to get it back and I'm also using colissimo. I'm testing goat's milk soap so for the moment everything is going well for the return to the verra
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Sylvie C.
Rating: 1 out of 5
following a purchase from 11/01/2023
I ordered body creams. The first time, they were in a box. Now, they were thrown in the package like that, in bulk. I didn't really understand. However, I ordered several times from you. Not too happy about this one!!! ....
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Alexandra M.
Rating: 3 out of 5
following a purchase from 11/01/2023
Too bad that the cap of the cream does not hold the jar, can be revised the product .
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Nadège B.
Rating: 2 out of 5
following a purchase from 12/01/2023
I am missing the entire soap box than the lid!!!
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Leslie O.
Rating: 3 out of 5
following a purchase from 10/01/2023
The goat's milk soap is great but the scrub and mask are not satisfactory.
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May-Romane F.
Rating: 1 out of 5
following a purchase from 10/01/2023
I still haven't received my order
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Izaline C.
Rating: 3 out of 5
following a purchase from 06/01/2023
I will recommend with pleasure but only one small problem that I had during my 1st order I did not receive one of the products I ordered but otherwise it's all OK I sent a message to say to see now if they do something.
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Marie G.
Rating: 3 out of 5
following a purchase from 07/08/2022
Disappointed by the face peel, it is difficult to remove and forms pellets on the skin difficult to get rid of.
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Charlotte P.
Rating: 3 out of 5
following a purchase from 11/01/2023
Doesn't suit me
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Lydia V.
Rating: 3 out of 5
following a purchase from 10/01/2023
I received my package, it's just the delivery time that was long
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Magali H.
Rating: 1 out of 5
following a purchase from 10/01/2023
Package with missing element and despite the explanations I did not get my way, all this for a soap box! Really a pity
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Sophie P.
Rating: 1 out of 5
following a purchase from 08/01/2023
I received my order and I am very disappointed because in 2 out of 3 products I received there are endocrine disruptors, parabens and. Rated 4 by yuka! I will never put this on my skin, moreover it's been more than a week that I'm waiting for the return of your soap
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Kaniza D.
Rating: 1 out of 5
following a purchase from 08/01/2023
I order a set mist / soaps / cream without oil + a soap I am sent the set and instead of soap I am sent the box of soap When you contact the SAV you are asked to send a photo of the box of the package that keeps the boxes seriously pfffff 26 euro in the ass ....
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Aurélie M.
Rating: 1 out of 5
following a purchase from 07/01/2023
A missing product
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Carine A.
Rating: 1 out of 5
following a purchase from 06/01/2023
Nothing worked on me
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Stéphanie Z.
Rating: 2 out of 5
following a purchase from 09/01/2023
Unfortunately, I have to throw away all the oil-free cream, despite the red spots and very dry skin. I am disappointed.
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Sabrina M.
Rating: 1 out of 5
following a purchase from 08/01/2023
No products too aggressive for the skin all dry face despite the cream without oil
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Corinne B.
Rating: 3 out of 5
following a purchase from 08/01/2023
The lavender smell of the soap is not great for me.
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Camille J.
Rating: 2 out of 5
following a purchase from 08/01/2023
I am missing some products and to this day I still have not received any feedback from them...
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Emelyne L.
Rating: 1 out of 5
following a purchase from 10/01/2023
Horrible! My face has traces of eczema... Skin completely dried out! I don't recommend at all!!!
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Louise B.
Rating: 3 out of 5
following a purchase from 08/01/2023
I did not receive the right order, so I sent my package back, waiting for my package.
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