Customer reviews of Pinup Secret

E

Elodie L.

Rating: 3 out of 5

Published on 22/01/2023 à 15h05 following a purchase from 07/01/2023

It brings out more of my imperfections

Translated reviews

M

Marie A.

Rating: 3 out of 5

Published on 22/01/2023 à 14h57 following a purchase from 07/01/2023

Late delivery service and disappointed with the package received. It is still early to judge the products themselves so my review did not take into account the products.

Translated reviews

F

Françoise D.

Rating: 3 out of 5

Published on 22/01/2023 à 12h01 following a purchase from 09/01/2023

Top

Translated reviews

F

Fatima M.

Rating: 1 out of 5

Published on 22/01/2023 à 02h55 following a purchase from 06/01/2023

Very disappointed half of my order forget it was sent back to me 1 week later. Otherwise the products and the new packaging are too top.

Translated reviews

C

Chaïmae H.

Rating: 1 out of 5

Published on 21/01/2023 à 20h29 following a purchase from 08/01/2023

I got pimples from the soap

Translated reviews

C

Carline S.

Rating: 1 out of 5

Published on 21/01/2023 à 19h55 following a purchase from 08/01/2023

Delivery time too long and product not in accordance with the sales description. Misleading advertising

Translated reviews

E

Eloise M.

Rating: 1 out of 5

Published on 21/01/2023 à 18h30 following a purchase from 07/01/2023

To this day I still have not received my package which is lost.

Translated reviews

L

Lyndia D.

Rating: 1 out of 5

Published on 21/01/2023 à 16h32 following a purchase from 06/01/2023

No change for me I order it often and still as many buttons and cysts

Translated reviews

V

Vanessa D.

Rating: 1 out of 5

Published on 21/01/2023 à 16h07 following a purchase from 06/01/2023

My parcel was delivered to a post office that is not in my village, and to this day I have not managed to pick it up with the possible hours... knowing that there is an office in my village. Being a mother of 2 small children, I can't find a moment.

Translated reviews

A

Anissa D.

Rating: 3 out of 5

Published on 21/01/2023 à 15h09 following a purchase from 07/01/2023

I recommend the products. Fast delivery. However, I had sent an email a while ago to report a cream that arrived broken and no return. At the price of the products, Too bad... maybe the customer service has improved since then! 😉

Translated reviews

L

Ludivine P.

Rating: 3 out of 5

Published on 21/01/2023 à 14h39 following a purchase from 08/01/2023

The order arrived rather quickly however I did not appreciate the aspect of the cream without oil that I threw directly I felt like an immediate discomfort on the skin. The soap is good, the smell is not unpleasant, but for the cleansing milk it's a horror to get the product out, it should have been done in a pump. The same goes for the mist, I didn't like the style of the spray bottle, I'm even thinking of transferring it to another spray bottle to make it more practical. The packaging remains very simplistic for its price.

Translated reviews

K

Khera C.

Rating: 1 out of 5

Published on 21/01/2023 à 14h34 following a purchase from 07/01/2023

I did not receive my order and never got a refund

Translated reviews

D

Damien D.

Rating: 1 out of 5

Published on 21/01/2023 à 12h47 following a purchase from 06/01/2023

I bought the face scrub and there are practically no grains inside. I am not ready to order again without a commercial gesture from you.

Translated reviews

S

Sophie N.

Rating: 1 out of 5

Published on 21/01/2023 à 12h23 following a purchase from 08/01/2023

My package was stolen and I'm still waiting for it

Translated reviews

E

Elodie A.

Rating: 1 out of 5

Published on 21/01/2023 à 12h13 following a purchase from 06/01/2023

I am satisfied with the product but there are no contraindications for its use during pregnancy. However, the essential oil of camphor is neurotoxic for the fetus. Thank you for pointing this out.

Translated reviews

C

Cindy L.

Rating: 1 out of 5

Published on 21/01/2023 à 11h37 following a purchase from 06/01/2023

I am missing items in my package.

Translated reviews

B

Beatrice M.

Rating: 2 out of 5

Published on 19/01/2023 à 21h10 following a purchase from 30/12/2022

Order not delivered to the right address very disappointed.

Translated reviews

C

Céline G.

Rating: 2 out of 5

Published on 19/01/2023 à 16h59 following a purchase from 01/01/2023

I had to pay more than 20.- in customs fees... which was not specified when I ordered. Next time I will buy a goat milk soap in Switzerland.

Translated reviews

C

Charlotte H.

Rating: 1 out of 5

Published on 18/01/2023 à 14h03 following a purchase from 05/01/2023

I did not receive my entire order, disappointed.

Translated reviews

A

Angélica P.

Rating: 2 out of 5

Published on 17/01/2023 à 20h48 following a purchase from 03/01/2023

The pump bottle of my oil-free cream is defective... The cream does not come out and has a different texture.

Translated reviews

C

Christelle R.

Rating: 2 out of 5

Published on 17/01/2023 à 11h54 following a purchase from 04/01/2023

The products are very good because I am used to order them so there is no doubt about it. However, the delivery is still to be desired. We had free delivery at home and the delivery man did not bother to call once we got there. He just said that we had not answered and I was at home. Result...I had to go to the post office to pick it up

Translated reviews

C

Céline J.

Rating: 2 out of 5

Published on 17/01/2023 à 10h45 following a purchase from 13/12/2022

Not commercial of the whole, it had forgotten an article in my order to me one returned it without any explanation nor gesture of their share...

Translated reviews

S

Sheryl C.

Rating: 1 out of 5

Published on 17/01/2023 à 09h50 following a purchase from 03/01/2023

I'm waiting for a return of my emails with my allergy

Translated reviews

L

Laetitia D.

Rating: 3 out of 5

Published on 17/01/2023 à 09h11 following a purchase from 02/01/2023

The bottom of the box for the soap was missing and I find it complicated how to do to have the missing part it is easier to send directly the missing part

Translated reviews

A

Angélique C.

Rating: 1 out of 5

Published on 15/01/2023 à 17h20 following a purchase from 31/12/2022

I had my order delivered to a post office, twice for nothing because the package was not there!

Translated reviews

C

Cindy C.

Rating: 1 out of 5

Published on 15/01/2023 à 16h37 following a purchase from 02/01/2023

The products burned in contact with my skin and smell and chemical.

Translated reviews

N

Necla P.

Rating: 3 out of 5

Published on 15/01/2023 à 13h53 following a purchase from 02/01/2023

I got 2x the same product so I didn't get the cleansing milk 😑

Translated reviews

V

Virginie J.

Rating: 1 out of 5

Published on 15/01/2023 à 12h26 following a purchase from 30/12/2022

This is not what I ordered

Translated reviews

H

Helene F.

Rating: 3 out of 5

Published on 15/01/2023 à 11h21 following a purchase from 30/12/2022

super soap !!!! too bad that the brush loses its bristles, either defective or bad quality? it's my 1st order so I can't judge but too bad... I had heard so much about these products. the smell in any case is perfectly top top but I don't know how to apply it without a brush so

Translated reviews

C

Carole C.

Rating: 1 out of 5

Published on 14/01/2023 à 23h06 following a purchase from 31/12/2022

The delivery was not at home although I had requested it

Translated reviews

I

Isabelle C.

Rating: 1 out of 5

Published on 14/01/2023 à 20h52 following a purchase from 30/12/2022

Disappointed I ordered two soaps one whole and the other cut in half.

Translated reviews

S

Salma B.

Rating: 1 out of 5

Published on 14/01/2023 à 19h04 following a purchase from 01/01/2023

My skin became super dry with the soap and the pin up cream I stopped using it I am disappointed

Translated reviews

R

Rachel F.

Rating: 1 out of 5

Published on 14/01/2023 à 18h27 following a purchase from 31/12/2022

The jar of the body scrub leaked in the package and in the gift box afterwards. I would have preferred a closed jar

Translated reviews

A

Amélie D.

Rating: 1 out of 5

Published on 14/01/2023 à 17h40 following a purchase from 31/12/2022

My order is missing a product. Package intact with warranty strip. Pin UP secret blames the post office ... Result I did not get my product! I contacted the customer service which is for me incompetent

Translated reviews

M

Marine T.

Rating: 1 out of 5

Published on 14/01/2023 à 11h52 following a purchase from 20/12/2022

Very disappointed following an error of delivered product (1 product ordered, I received another article) and with the SAV which resulted from it, no commercial gesture, to have to wait that the mark receives the returned product before sending me the good....

Translated reviews

E

Erick G.

Rating: 3 out of 5

Published on 12/01/2023 à 10h35 following a purchase from 29/12/2022

I discover the products at the moment

Translated reviews

V

Vania R.

Rating: 2 out of 5

Published on 11/01/2023 à 12h38 following a purchase from 29/12/2022

It's been 1-2 years, unless I'm mistaken, that I order on pin-up secret, product level I am satisfied. But unfortunately I'm going to stop ordering from you because of the shipping costs that are added to me to get the package. They amount to 25 CHF, almost the price of the discount according to the code promos.... The products are very expensive

Translated reviews

E

Elodie M.

Rating: 1 out of 5

Published on 11/01/2023 à 07h57 following a purchase from 27/12/2022

I have not received my order since December 27. No refund for the moment. Waiting.

Translated reviews

H

Hadjira H.

Rating: 1 out of 5

Published on 10/01/2023 à 22h06 following a purchase from 28/12/2022

I never received the order, I contacted your services and I have no news while I had contacted the postal service in parallel they gave me an answer very quickly to tell me that another shipment will be made but I still have nothing and I still have no news for my order. I'm very much on it

Translated reviews

R

Rayane B.

Rating: 1 out of 5

Published on 10/01/2023 à 14h28 following a purchase from 27/12/2022

Lousy service. Package still not received by their fault, I had to pay a fee for a re-delivery.

Translated reviews