Customer reviews of Pinup Secret

S

Sheryl C.

Rating: 1 out of 5

Published on 17/01/2023 à 09h50 following a purchase from 03/01/2023

I'm waiting for a return of my emails with my allergy

Translated reviews

L

Laetitia D.

Rating: 3 out of 5

Published on 17/01/2023 à 09h11 following a purchase from 02/01/2023

The bottom of the box for the soap was missing and I find it complicated how to do to have the missing part it is easier to send directly the missing part

Translated reviews

A

Angélique C.

Rating: 1 out of 5

Published on 15/01/2023 à 17h20 following a purchase from 31/12/2022

I had my order delivered to a post office, twice for nothing because the package was not there!

Translated reviews

C

Cindy C.

Rating: 1 out of 5

Published on 15/01/2023 à 16h37 following a purchase from 02/01/2023

The products burned in contact with my skin and smell and chemical.

Translated reviews

N

Necla P.

Rating: 3 out of 5

Published on 15/01/2023 à 13h53 following a purchase from 02/01/2023

I got 2x the same product so I didn't get the cleansing milk 😑

Translated reviews

V

Virginie J.

Rating: 1 out of 5

Published on 15/01/2023 à 12h26 following a purchase from 30/12/2022

This is not what I ordered

Translated reviews

H

Helene F.

Rating: 3 out of 5

Published on 15/01/2023 à 11h21 following a purchase from 30/12/2022

super soap !!!! too bad that the brush loses its bristles, either defective or bad quality? it's my 1st order so I can't judge but too bad... I had heard so much about these products. the smell in any case is perfectly top top but I don't know how to apply it without a brush so

Translated reviews

C

Carole C.

Rating: 1 out of 5

Published on 14/01/2023 à 23h06 following a purchase from 31/12/2022

The delivery was not at home although I had requested it

Translated reviews

I

Isabelle C.

Rating: 1 out of 5

Published on 14/01/2023 à 20h52 following a purchase from 30/12/2022

Disappointed I ordered two soaps one whole and the other cut in half.

Translated reviews

S

Salma B.

Rating: 1 out of 5

Published on 14/01/2023 à 19h04 following a purchase from 01/01/2023

My skin became super dry with the soap and the pin up cream I stopped using it I am disappointed

Translated reviews

R

Rachel F.

Rating: 1 out of 5

Published on 14/01/2023 à 18h27 following a purchase from 31/12/2022

The jar of the body scrub leaked in the package and in the gift box afterwards. I would have preferred a closed jar

Translated reviews

A

Amélie D.

Rating: 1 out of 5

Published on 14/01/2023 à 17h40 following a purchase from 31/12/2022

My order is missing a product. Package intact with warranty strip. Pin UP secret blames the post office ... Result I did not get my product! I contacted the customer service which is for me incompetent

Translated reviews

M

Marine T.

Rating: 1 out of 5

Published on 14/01/2023 à 11h52 following a purchase from 20/12/2022

Very disappointed following an error of delivered product (1 product ordered, I received another article) and with the SAV which resulted from it, no commercial gesture, to have to wait that the mark receives the returned product before sending me the good....

Translated reviews

E

Erick G.

Rating: 3 out of 5

Published on 12/01/2023 à 10h35 following a purchase from 29/12/2022

I discover the products at the moment

Translated reviews

V

Vania R.

Rating: 2 out of 5

Published on 11/01/2023 à 12h38 following a purchase from 29/12/2022

It's been 1-2 years, unless I'm mistaken, that I order on pin-up secret, product level I am satisfied. But unfortunately I'm going to stop ordering from you because of the shipping costs that are added to me to get the package. They amount to 25 CHF, almost the price of the discount according to the code promos.... The products are very expensive

Translated reviews

E

Elodie M.

Rating: 1 out of 5

Published on 11/01/2023 à 07h57 following a purchase from 27/12/2022

I have not received my order since December 27. No refund for the moment. Waiting.

Translated reviews

H

Hadjira H.

Rating: 1 out of 5

Published on 10/01/2023 à 22h06 following a purchase from 28/12/2022

I never received the order, I contacted your services and I have no news while I had contacted the postal service in parallel they gave me an answer very quickly to tell me that another shipment will be made but I still have nothing and I still have no news for my order. I'm very much on it

Translated reviews

R

Rayane B.

Rating: 1 out of 5

Published on 10/01/2023 à 14h28 following a purchase from 27/12/2022

Lousy service. Package still not received by their fault, I had to pay a fee for a re-delivery.

Translated reviews

L

Laure A.

Rating: 1 out of 5

Published on 09/01/2023 à 17h35 following a purchase from 27/12/2022

I never received my order

Translated reviews

H

Habiba D.

Rating: 3 out of 5

Published on 09/01/2023 à 17h04 following a purchase from 26/12/2022

I didn't believe in it at first but now I'm very satisfied with the speed of delivery and with the products themselves, which act perfectly on my skin and have a very nice scent.

Translated reviews

F

Frédérique V.

Rating: 3 out of 5

Published on 08/01/2023 à 11h56 following a purchase from 26/12/2022

Happy with the products but in my last order, I did not receive the right product.

Translated reviews

L

Laëtitia S.

Rating: 1 out of 5

Published on 08/01/2023 à 00h32 following a purchase from 24/12/2022

I had an allergy to the cream

Translated reviews

Z

Zahra A.

Rating: 1 out of 5

Published on 07/01/2023 à 23h27 following a purchase from 24/12/2022

I took the goat's milk soap that guaranteed me a perfect skin after 2 weeks of use my skin is worse, I am disappointed

Translated reviews

L

Laetitia G.

Rating: 2 out of 5

Published on 07/01/2023 à 21h19 following a purchase from 23/12/2022

I placed an order of about 100 euros on which it was notified that a goat's milk soap was to be offered. However, I did not receive this soap as a gift. I tried to make a claim and was asked to send the bar codes of the products I received as well as the label on the package. But my package had already been sent to the trash. So finally no way to get this famous soap. It's a pity, I'm a regular customer and satisfied with the products ...

Translated reviews

J

Justine M.

Rating: 1 out of 5

Published on 07/01/2023 à 20h55 following a purchase from 23/12/2022

I received the empty box

Translated reviews

C

Christelle P.

Rating: 2 out of 5

Published on 07/01/2023 à 17h59 following a purchase from 23/12/2022

The products have a very strong smell. Moreover, the soap dries my skin even more when it is already quite dry. I am not entirely satisfied with my order.

Translated reviews

S

Samia B.

Rating: 1 out of 5

Published on 07/01/2023 à 17h56 following a purchase from 25/12/2022

Ordered on 25/12/2022, it is now 06/01/2023 and I still haven't received it. The confirmation email said that the delivery time is between 3 to 5 days

Translated reviews

P

Pauline A.

Rating: 3 out of 5

Published on 07/01/2023 à 17h48 following a purchase from 25/12/2022

I received the package in 2 days, it's been a week I use the soap and the precious cream but I begin to have buttons that appear while at the base I have 1/2 a week so maybe on my skin it will not work,

Translated reviews

N

Nicolas D.

Rating: 1 out of 5

Published on 07/01/2023 à 17h34 following a purchase from 24/12/2022

Broken soap box

Translated reviews

P

Pauline L.

Rating: 2 out of 5

Published on 04/01/2023 à 15h51 following a purchase from 22/12/2022

The delivery went well but the products are excessively high for what it is. You can find the same thing in any organic store at half the price. I do not recommend the brand to my friends and family and I will not recommend your brand again.

Translated reviews

M

Milo M.

Rating: 1 out of 5

Published on 04/01/2023 à 14h30 following a purchase from 22/12/2022

I have not received my full order. I am still waiting to receive everything....

Translated reviews

É

Élodie B.

Rating: 1 out of 5

Published on 04/01/2023 à 06h24 following a purchase from 21/12/2022

I tested the makeup remover and it doesn't work

Translated reviews

N

Nelly L.

Rating: 1 out of 5

Published on 03/01/2023 à 18h39 following a purchase from 21/12/2022

I am disappointed! I am missing a soap in my package and I have alerted but no one answers me

Translated reviews

J

Jennifer L.

Rating: 1 out of 5

Published on 03/01/2023 à 18h31 following a purchase from 22/12/2022

Hello I wrote to you several times even call because in my order I missed the kit and a soap and I received nothing yet it is not normal very disappointed

Translated reviews

A

Alicia B.

Rating: 1 out of 5

Published on 03/01/2023 à 17h43 following a purchase from 21/12/2022

My order was incomplete. I only received one soap out of two. I have already made a claim in vain.

Translated reviews

E

Edith A.

Rating: 1 out of 5

Published on 03/01/2023 à 09h57 following a purchase from 01/06/2022

No respect for customers

Translated reviews

M

Marion F.

Rating: 3 out of 5

Published on 02/01/2023 à 15h47 following a purchase from 18/12/2022

This is not the first order, the soaps are top, on the other hand the products next to it, I like less, in addition products received with label unstuck from its bottle and all "fat".

Translated reviews

L

Laura G.

Rating: 3 out of 5

Published on 02/01/2023 à 11h52 following a purchase from 20/12/2022

For the price, it's a pity that the soap holder is not offered because it's not very hygienic to leave the soap in the air

Translated reviews

A

Asizate K.

Rating: 1 out of 5

Published on 02/01/2023 à 08h39 following a purchase from 19/12/2022

Expired and non-conforming product

Translated reviews

L

Laetitia D.

Rating: 1 out of 5

Published on 01/01/2023 à 23h02 following a purchase from 19/12/2022

I am still waiting for my order. I have not received anything but the payment has been taken.

Translated reviews