Customer reviews of Pinup Secret

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Erick G.

Rating: 3 out of 5

Published on 12/01/2023 à 10h35 following a purchase from 29/12/2022

I discover the products at the moment

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Vania R.

Rating: 2 out of 5

Published on 11/01/2023 à 12h38 following a purchase from 29/12/2022

It's been 1-2 years, unless I'm mistaken, that I order on pin-up secret, product level I am satisfied. But unfortunately I'm going to stop ordering from you because of the shipping costs that are added to me to get the package. They amount to 25 CHF, almost the price of the discount according to the code promos.... The products are very expensive

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Elodie M.

Rating: 1 out of 5

Published on 11/01/2023 à 07h57 following a purchase from 27/12/2022

I have not received my order since December 27. No refund for the moment. Waiting.

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Hadjira H.

Rating: 1 out of 5

Published on 10/01/2023 à 22h06 following a purchase from 28/12/2022

I never received the order, I contacted your services and I have no news while I had contacted the postal service in parallel they gave me an answer very quickly to tell me that another shipment will be made but I still have nothing and I still have no news for my order. I'm very much on it

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Rayane B.

Rating: 1 out of 5

Published on 10/01/2023 à 14h28 following a purchase from 27/12/2022

Lousy service. Package still not received by their fault, I had to pay a fee for a re-delivery.

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Laure A.

Rating: 1 out of 5

Published on 09/01/2023 à 17h35 following a purchase from 27/12/2022

I never received my order

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Habiba D.

Rating: 3 out of 5

Published on 09/01/2023 à 17h04 following a purchase from 26/12/2022

I didn't believe in it at first but now I'm very satisfied with the speed of delivery and with the products themselves, which act perfectly on my skin and have a very nice scent.

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Frédérique V.

Rating: 3 out of 5

Published on 08/01/2023 à 11h56 following a purchase from 26/12/2022

Happy with the products but in my last order, I did not receive the right product.

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Laëtitia S.

Rating: 1 out of 5

Published on 08/01/2023 à 00h32 following a purchase from 24/12/2022

I had an allergy to the cream

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Zahra A.

Rating: 1 out of 5

Published on 07/01/2023 à 23h27 following a purchase from 24/12/2022

I took the goat's milk soap that guaranteed me a perfect skin after 2 weeks of use my skin is worse, I am disappointed

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Laetitia G.

Rating: 2 out of 5

Published on 07/01/2023 à 21h19 following a purchase from 23/12/2022

I placed an order of about 100 euros on which it was notified that a goat's milk soap was to be offered. However, I did not receive this soap as a gift. I tried to make a claim and was asked to send the bar codes of the products I received as well as the label on the package. But my package had already been sent to the trash. So finally no way to get this famous soap. It's a pity, I'm a regular customer and satisfied with the products ...

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Justine M.

Rating: 1 out of 5

Published on 07/01/2023 à 20h55 following a purchase from 23/12/2022

I received the empty box

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Christelle P.

Rating: 2 out of 5

Published on 07/01/2023 à 17h59 following a purchase from 23/12/2022

The products have a very strong smell. Moreover, the soap dries my skin even more when it is already quite dry. I am not entirely satisfied with my order.

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Samia B.

Rating: 1 out of 5

Published on 07/01/2023 à 17h56 following a purchase from 25/12/2022

Ordered on 25/12/2022, it is now 06/01/2023 and I still haven't received it. The confirmation email said that the delivery time is between 3 to 5 days

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Pauline A.

Rating: 3 out of 5

Published on 07/01/2023 à 17h48 following a purchase from 25/12/2022

I received the package in 2 days, it's been a week I use the soap and the precious cream but I begin to have buttons that appear while at the base I have 1/2 a week so maybe on my skin it will not work,

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Nicolas D.

Rating: 1 out of 5

Published on 07/01/2023 à 17h34 following a purchase from 24/12/2022

Broken soap box

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Pauline L.

Rating: 2 out of 5

Published on 04/01/2023 à 15h51 following a purchase from 22/12/2022

The delivery went well but the products are excessively high for what it is. You can find the same thing in any organic store at half the price. I do not recommend the brand to my friends and family and I will not recommend your brand again.

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Milo M.

Rating: 1 out of 5

Published on 04/01/2023 à 14h30 following a purchase from 22/12/2022

I have not received my full order. I am still waiting to receive everything....

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Élodie B.

Rating: 1 out of 5

Published on 04/01/2023 à 06h24 following a purchase from 21/12/2022

I tested the makeup remover and it doesn't work

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Nelly L.

Rating: 1 out of 5

Published on 03/01/2023 à 18h39 following a purchase from 21/12/2022

I am disappointed! I am missing a soap in my package and I have alerted but no one answers me

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Jennifer L.

Rating: 1 out of 5

Published on 03/01/2023 à 18h31 following a purchase from 22/12/2022

Hello I wrote to you several times even call because in my order I missed the kit and a soap and I received nothing yet it is not normal very disappointed

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Alicia B.

Rating: 1 out of 5

Published on 03/01/2023 à 17h43 following a purchase from 21/12/2022

My order was incomplete. I only received one soap out of two. I have already made a claim in vain.

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Edith A.

Rating: 1 out of 5

Published on 03/01/2023 à 09h57 following a purchase from 01/06/2022

No respect for customers

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Marion F.

Rating: 3 out of 5

Published on 02/01/2023 à 15h47 following a purchase from 18/12/2022

This is not the first order, the soaps are top, on the other hand the products next to it, I like less, in addition products received with label unstuck from its bottle and all "fat".

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Laura G.

Rating: 3 out of 5

Published on 02/01/2023 à 11h52 following a purchase from 20/12/2022

For the price, it's a pity that the soap holder is not offered because it's not very hygienic to leave the soap in the air

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Asizate K.

Rating: 1 out of 5

Published on 02/01/2023 à 08h39 following a purchase from 19/12/2022

Expired and non-conforming product

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Laetitia D.

Rating: 1 out of 5

Published on 01/01/2023 à 23h02 following a purchase from 19/12/2022

I am still waiting for my order. I have not received anything but the payment has been taken.

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Noémie F.

Rating: 1 out of 5

Published on 01/01/2023 à 14h44 following a purchase from 19/12/2022

I did not receive the right products in my package. The customer service does not answer... too bad!

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Charlotte P.

Rating: 1 out of 5

Published on 01/01/2023 à 12h09 following a purchase from 20/12/2022

A product that I thought would be more effective, but had no effect on me other than to make all my pimples stand out, which were non-existent before. I will not repurchase.

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Souhila S.

Rating: 1 out of 5

Published on 31/12/2022 à 14h39 following a purchase from 16/12/2022

This last time I'm not satisfied because I ordered a pin up secret soap and you send me an oil free cream and then you don't answer my messages

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Nabila B.

Rating: 1 out of 5

Published on 31/12/2022 à 13h42 following a purchase from 17/12/2022

Perfect, I am very satisfied

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Fatima A.

Rating: 2 out of 5

Published on 31/12/2022 à 13h15 following a purchase from 17/12/2022

I did not receive the correct order.

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Aurore E.

Rating: 3 out of 5

Published on 31/12/2022 à 12h07 following a purchase from 18/12/2022

Fast and efficient delivery but the glass containers are not practical. As soon as I received my moisturizer, it slipped out of my hands. The bottle burst into a thousand pieces, I put only one application.

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Amina S.

Rating: 1 out of 5

Published on 31/12/2022 à 11h58 following a purchase from 17/12/2022

I have not yet received my package, I have changed the address and sent an e-mail but still no response

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Aude M.

Rating: 2 out of 5

Published on 31/12/2022 à 11h41 following a purchase from 18/12/2022

Problem in the order and not even a commercial gesture, I found myself with one less Christmas gift so very disappointed

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Didier K.

Rating: 3 out of 5

Published on 31/12/2022 à 11h40 following a purchase from 17/12/2022

Good box, but there was no box

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Khira M.

Rating: 1 out of 5

Published on 28/12/2022 à 16h49 following a purchase from 15/12/2022

I did not receive the order I ordered and your colleagues told me to deal with the delivery man knowing that it is not me who made my order and that it is the first time I order from you and the last I am really disappointed in your customer service

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Jordan L.

Rating: 1 out of 5

Published on 28/12/2022 à 15h08 following a purchase from 15/12/2022

I did not receive my order

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Karine B.

Rating: 1 out of 5

Published on 28/12/2022 à 13h53 following a purchase from 15/12/2022

Perfect

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Aline D.

Rating: 3 out of 5

Published on 28/12/2022 à 10h28 following a purchase from 15/12/2022

The product is good but it arrived damaged the soap was open!

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