Customer reviews of Pinup Secret

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Noémie F.

Rating: 1 out of 5

Published on 01/01/2023 à 14h44 following a purchase from 19/12/2022

I did not receive the right products in my package. The customer service does not answer... too bad!

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Charlotte P.

Rating: 1 out of 5

Published on 01/01/2023 à 12h09 following a purchase from 20/12/2022

A product that I thought would be more effective, but had no effect on me other than to make all my pimples stand out, which were non-existent before. I will not repurchase.

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Souhila S.

Rating: 1 out of 5

Published on 31/12/2022 à 14h39 following a purchase from 16/12/2022

This last time I'm not satisfied because I ordered a pin up secret soap and you send me an oil free cream and then you don't answer my messages

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Nabila B.

Rating: 1 out of 5

Published on 31/12/2022 à 13h42 following a purchase from 17/12/2022

Perfect, I am very satisfied

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Fatima A.

Rating: 2 out of 5

Published on 31/12/2022 à 13h15 following a purchase from 17/12/2022

I did not receive the correct order.

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Aurore E.

Rating: 3 out of 5

Published on 31/12/2022 à 12h07 following a purchase from 18/12/2022

Fast and efficient delivery but the glass containers are not practical. As soon as I received my moisturizer, it slipped out of my hands. The bottle burst into a thousand pieces, I put only one application.

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Amina S.

Rating: 1 out of 5

Published on 31/12/2022 à 11h58 following a purchase from 17/12/2022

I have not yet received my package, I have changed the address and sent an e-mail but still no response

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Aude M.

Rating: 2 out of 5

Published on 31/12/2022 à 11h41 following a purchase from 18/12/2022

Problem in the order and not even a commercial gesture, I found myself with one less Christmas gift so very disappointed

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Didier K.

Rating: 3 out of 5

Published on 31/12/2022 à 11h40 following a purchase from 17/12/2022

Good box, but there was no box

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Khira M.

Rating: 1 out of 5

Published on 28/12/2022 à 16h49 following a purchase from 15/12/2022

I did not receive the order I ordered and your colleagues told me to deal with the delivery man knowing that it is not me who made my order and that it is the first time I order from you and the last I am really disappointed in your customer service

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Jordan L.

Rating: 1 out of 5

Published on 28/12/2022 à 15h08 following a purchase from 15/12/2022

I did not receive my order

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Karine B.

Rating: 1 out of 5

Published on 28/12/2022 à 13h53 following a purchase from 15/12/2022

Perfect

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Aline D.

Rating: 3 out of 5

Published on 28/12/2022 à 10h28 following a purchase from 15/12/2022

The product is good but it arrived damaged the soap was open!

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David D.

Rating: 3 out of 5

Published on 28/12/2022 à 08h38 following a purchase from 15/12/2022

There was an error in the order...

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lison E.

Rating: 3 out of 5

Published on 27/12/2022 à 18h12 following a purchase from 15/12/2022

I like the products in terms of smell and packaging. Unfortunately my skin seems too sensitive and the products dry my skin out a lot.

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Eloise G.

Rating: 1 out of 5

Published on 27/12/2022 à 16h10 following a purchase from 13/12/2022

I am really disappointed, because in fact when I apply it on my skin it burns me so obviously I stopped putting it on I am still disappointed but listen so bad

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Sabrina J.

Rating: 1 out of 5

Published on 27/12/2022 à 14h37 following a purchase from 14/12/2022

I received my package but a jar arrived broken so really disappointed with my 1st purchase

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Clotilde D.

Rating: 1 out of 5

Published on 27/12/2022 à 14h36 following a purchase from 14/12/2022

Very disappointed with the quality of service! Not received the right product, after complaint and some exchanges with the "SAV", radio silence, I find myself with a product that does not correspond to what I had ordered!

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Constance R.

Rating: 1 out of 5

Published on 26/12/2022 à 20h03 following a purchase from 13/12/2022

My oil-free day cream arrived broken

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Thomas F.

Rating: 2 out of 5

Published on 26/12/2022 à 18h17 following a purchase from 13/12/2022

Happy with the products but the package was incomplete and I was missing a product

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Rimbaud C.

Rating: 1 out of 5

Published on 26/12/2022 à 16h06 following a purchase from 13/12/2022

I had to claim an item that was paid for but not included with my order.

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Asmaa B.

Rating: 1 out of 5

Published on 26/12/2022 à 14h36 following a purchase from 13/12/2022

I do not recommend

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Florence A.

Rating: 3 out of 5

Published on 26/12/2022 à 14h32 following a purchase from 12/12/2022

I am disappointed with the smell the commercial saying it has an incredible smell and just lie it does not smell good but it is effective against acne

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VERONIQUE P.

Rating: 2 out of 5

Published on 25/12/2022 à 12h46 following a purchase from 09/12/2022

Not satisfied because of an oversight in the package. No return. Lie

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Laury E.

Rating: 1 out of 5

Published on 25/12/2022 à 03h48 following a purchase from 09/12/2022

I am missing two items and I haven't heard from customer service and I didn't get a delivery note even to make a return.

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Aicha M.

Rating: 1 out of 5

Published on 24/12/2022 à 18h36 following a purchase from 27/11/2022

Received late after a claim via the application without commercial gesture.

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Christelle T.

Rating: 1 out of 5

Published on 24/12/2022 à 17h50 following a purchase from 11/12/2022

Order still not received today December 24 although it was shipped on the 13th ... it was to offer to my niece and I find myself without anything for Christmas

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Carole M.

Rating: 1 out of 5

Published on 24/12/2022 à 16h55 following a purchase from 09/12/2022

Unfortunately one of my soap boxes arrived broken at the bottom so it was unusable.

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Sephora D.

Rating: 1 out of 5

Published on 24/12/2022 à 15h06 following a purchase from 12/12/2022

I placed my order and then wanted to cancel it within 30 minutes. This was totally impossible. So I sent an email that told me that the package was already being shipped (order dating from just 1 h) I am waiting for the refund that has not yet been made to date,

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Asma Z.

Rating: 1 out of 5

Published on 24/12/2022 à 12h07 following a purchase from 11/12/2022

The package was not complete I do not understand?

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Sabrina B.

Rating: 1 out of 5

Published on 24/12/2022 à 11h59 following a purchase from 11/12/2022

Open package

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Yolène L.

Rating: 2 out of 5

Published on 24/12/2022 à 11h44 following a purchase from 10/12/2022

I did not receive the set I ordered but another one and I tried to contact you to solve the problem but I did not get any answer from you

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Nathalie D.

Rating: 1 out of 5

Published on 24/12/2022 à 11h39 following a purchase from 09/12/2022

How dare you ask me for an opinion when you have the wrong address and I have no excuse when it's Christmas and I had to buy another gift in a hurry, so I lost money because of you. Yesterday you contacted me to dare to say that you did not make a mistake with the address but as I said, when we follow the package we see the address and it was not good. Please be aware that since no commercial gesture is made and that you have not urgently found a solution for my daughter's Christmas, I will do what is necessary to defend myself! Via the networks and via test-purchase

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Alexandra M.

Rating: 1 out of 5

Published on 23/12/2022 à 09h19 following a purchase from 05/12/2022

Product received damaged. No response from customer service for 2 weeks regarding my complaint

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Latifa Z.

Rating: 1 out of 5

Published on 22/12/2022 à 11h50 following a purchase from 08/12/2022

Hello, I am waiting to see the result.

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Monique P.

Rating: 3 out of 5

Published on 21/12/2022 à 18h19 following a purchase from 26/11/2022

Perfect

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Celine G.

Rating: 3 out of 5

Published on 21/12/2022 à 17h16 following a purchase from 04/12/2022

I received two identical items when I ordered two different ones.

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Nour B.

Rating: 1 out of 5

Published on 21/12/2022 à 16h38 following a purchase from 08/12/2022

I have not yet seen a good result I hope in the next few days

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Barbara R.

Rating: 1 out of 5

Published on 21/12/2022 à 16h29 following a purchase from 09/12/2022

Allergic reaction

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Aurore B.

Rating: 1 out of 5

Published on 21/12/2022 à 14h41 following a purchase from 08/12/2022

I was missing an item in my order and I find that the customer service was not great this time.

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