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E
Rating: 2 out of 5
Package with an open bottle of mist, so the whole box is soaked and they ask me for pictures even though everything is gone and I am a regular customer
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 1, 2 and 3 stars
Reset filtersV
Rating: 1 out of 5
The soap did nothing but kill my acne and burned my skin. I had to stop after a week..w the oil free cream is very poorly rated on Yuka....c is very disappointing... moreover, I had sent an email to you for return and the 2 goat milk soaps and I never had any answer !
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M
Rating: 2 out of 5
Soft soap a horror the smell and texture unpleasant. The product received is the old presentation I think the product is expired
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J
Rating: 3 out of 5
problem with the delivery.
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E
Rating: 1 out of 5
I am disappointed I am missing a product it was my first order it's not nice!
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N
Rating: 1 out of 5
I discover this product and I have no distance to note it I hope it will bring me satisfaction!
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S
Rating: 2 out of 5
Order received late.
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M
Rating: 3 out of 5
Well received in time
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M
Rating: 1 out of 5
Delivery is much too long and shipping is not free !!!!
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I
Rating: 1 out of 5
Disgusted with my purchase, peeling with a dubious consistency, for almost 25€ you have the right to a product that stings and inrinsable. Deserve 0 star
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A
Rating: 3 out of 5
A little long for the delivery but I live in the meeting so I understand I started to test the product since 2 days we will see the results!
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P
Rating: 1 out of 5
Package impossible to receive
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C
Rating: 2 out of 5
Hello, during my last order, there was a problem of delivery, consequently I was not delivered in time. I expected a commercial gesture, a small gift, nothing, I am disappointed.
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C
Rating: 1 out of 5
Very disappointed because the package arrived the box of soap was broken. ... I had no way to make a claim .....cause of death in my family
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L
Rating: 2 out of 5
I am missing a product
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V
Rating: 3 out of 5
It's great
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I
Rating: 1 out of 5
Not a single percentage regarding the composition
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M
Rating: 1 out of 5
I did not receive the totality of my order 1 cream received on the 2. 10 days after complaint no return ...
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M
Rating: 2 out of 5
1st parcel, a product badly closed to run everywhere, that can arrive. They send me back this product, without the other packaging. So my little niece will have products without box, no explanation to the products. 1st bad experience.
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E
Rating: 1 out of 5
Order arrived late and delivery problem
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M
Rating: 1 out of 5
I tried the product for about 10 days. I had more pimples than usual, then the soap and the cream left my skin very dry and full of white residue on my face. So the products are not great honestly.
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N
Rating: 1 out of 5
I ordered and paid for 2 products and only received one!
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M
Rating: 3 out of 5
We don't understand anything about your promotions one buy one free In the package there is only one article
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B
Rating: 1 out of 5
No link to cancel or get a proper refund
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M
Rating: 1 out of 5
Very good product
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I
Rating: 3 out of 5
More than 10.20 CHF of shipping costs is not given for 4 products ordered
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L
Rating: 1 out of 5
My product was broken and was yellow I had to clean everything and remove some of the cream
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E
Rating: 1 out of 5
There are missing articles and still not taken into account!
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S
Rating: 1 out of 5
No packages
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B
Rating: 1 out of 5
Received with an empty tube
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I
Rating: 2 out of 5
I ordered a box set and received the items separately in the box...no box set!
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S
Rating: 1 out of 5
The products are not adapted to my skin
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P
Rating: 3 out of 5
The packages arrived completely torn. Wonder if the products had not been used. Very disappointed.
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F
Rating: 1 out of 5
Cardboard very poorly organized cream half empty inside quite disappointed!!!
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S
Rating: 1 out of 5
The products are good but I received a product where the cap did not hold and where it had already leaked on the edge so disappointed for products at this price
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D
Rating: 1 out of 5
I'm not satisfied with the makeup remover, I sent an email about it and I'm waiting for an answer
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A
Rating: 1 out of 5
Package received in a pitiful state!
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H
Rating: 3 out of 5
Pin up could have put some samples for Christmas too bad
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M
Rating: 1 out of 5
The pump bottle of the oil-free cream does not work since I received it....
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C
Rating: 1 out of 5
Very disappointed because I love your products but it's been 2 times that I received a cream with a manufacturing problem. And not even a small commercial gesture...
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