Customer reviews of Pinup Secret

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Sarah A.

Rating: 2 out of 5

Published on 18/10/2022 à 17h14 following a purchase from 05/10/2022

I did not receive all my order...

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Stephanie S.

Rating: 2 out of 5

Published on 18/10/2022 à 17h04 following a purchase from 05/10/2022

Order difficult to cancel. Refunds that drag on and prices in pharmacy cheaper than on website 👌

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Aurélia V.

Rating: 1 out of 5

Published on 18/10/2022 à 16h43 following a purchase from 05/10/2022

Hello, Second time I order from Pinup Secret and I am disappointed. The order tracking indicates that the package has been delivered. However, after checking in the mailbox and with the neighbors, I did not receive my package. Having contacted the delivery service, it informs me that they can not do anything and that I must see it with the seller. It is currently in progress with you, I am waiting for a return after having transmitted the documents. I recommended because I was basically satisfied with my first order, the quality of the products...

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Keila F.

Rating: 3 out of 5

Published on 18/10/2022 à 10h53 following a purchase from 04/10/2022

For the moment I am quite happy. I'm waiting to see the long term results.

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Audrey Y.

Rating: 1 out of 5

Published on 17/10/2022 à 11h43 following a purchase from 03/10/2022

Still no news from the survey that is supposed to tell me who my package was delivered to because I did not receive it And no refund

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Cyrielle R.

Rating: 2 out of 5

Published on 17/10/2022 à 06h34 following a purchase from 30/09/2022

Fast and careful delivery, however the products do not suit me, the soap + cream does not attenuate my imperfections and leaves a greasy film on my skin, I stopped using it. Too bad considering the price.

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Sophie D.

Rating: 3 out of 5

Published on 16/10/2022 à 18h13 following a purchase from 30/09/2022

Items in poor condition.

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Emmeline L.

Rating: 1 out of 5

Published on 16/10/2022 à 18h01 following a purchase from 04/10/2022

No on 2 products order one receipt

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Julie C.

Rating: 3 out of 5

Published on 16/10/2022 à 14h45 following a purchase from 04/10/2022

Error on the order: 1 product received instead of 2. Responsive customer service. 2nd product sent back within a week.

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Amandine B.

Rating: 1 out of 5

Published on 16/10/2022 à 13h24 following a purchase from 12/09/2022

I don't recommend it. Soap far too aggressive for my combination skin. Very disappointed 😞

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Flora L.

Rating: 3 out of 5

Published on 15/10/2022 à 22h33 following a purchase from 03/10/2022

Top soap but very expensive product 26 e...

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Lilya B.

Rating: 1 out of 5

Published on 15/10/2022 à 21h37 following a purchase from 30/09/2022

His incredible 😻

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Sarah M.

Rating: 1 out of 5

Published on 12/10/2022 à 11h33 following a purchase from 29/09/2022

Order never arrived, I contact the customer service who tells me that they have to wait 14 days! The post office says they didn't get the parcel by pinup, it's going around in circles and I don't have the order that I paid for

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Céline L.

Rating: 1 out of 5

Published on 12/10/2022 à 10h56 following a purchase from 29/09/2022

Error of products at the delivery, unreachable phone service with vocal message saying that it is closed exceptionally, except that it is every day! I received an answer to my complaint 11 days later because I threatened to contact the consumer services because their legal deadline stipulated on their email was not respected and I still do not have the ordered products. Case in progress.... and it's a real shame not to respect a customer who orders regularly!

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Amélie V.

Rating: 1 out of 5

Published on 12/10/2022 à 10h50 following a purchase from 29/09/2022

I did not receive my full order, only one soap out of two and no solutions found by the site

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Émilie D.

Rating: 3 out of 5

Published on 12/10/2022 à 10h42 following a purchase from 29/09/2022

I was charged twice.

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Virginie L.

Rating: 1 out of 5

Published on 11/10/2022 à 21h16 following a purchase from 26/09/2022

Package arrived on time

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Pauline B.

Rating: 1 out of 5

Published on 11/10/2022 à 18h25 following a purchase from 23/09/2022

I received the package opened with the product not closed...

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Isabelle M.

Rating: 3 out of 5

Published on 11/10/2022 à 18h06 following a purchase from 23/09/2022

You should not place an order when there are promo codes or French days because they are overwhelmed and therefore you receive the order after 15 days. Too high prices too

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Sarah A.

Rating: 1 out of 5

Published on 11/10/2022 à 11h17 following a purchase from 26/09/2022

Package not received, collection made...

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Matthias G.

Rating: 1 out of 5

Published on 10/10/2022 à 17h26 following a purchase from 25/09/2022

No tracking of claims

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Élodie B.

Rating: 2 out of 5

Published on 10/10/2022 à 16h08 following a purchase from 25/09/2022

Delivery error Still waiting for a response

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Stéphanie B.

Rating: 1 out of 5

Published on 10/10/2022 à 15h59 following a purchase from 27/09/2022

Very good result

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Sabrina B.

Rating: 2 out of 5

Published on 10/10/2022 à 14h52 following a purchase from 24/09/2022

Disappointed the goat milk soap dries the skin too much

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Gaëlle S.

Rating: 3 out of 5

Published on 10/10/2022 à 14h27 following a purchase from 23/09/2022

Not yet used but for the package no problem

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Anne C.

Rating: 1 out of 5

Published on 10/10/2022 à 13h39 following a purchase from 24/09/2022

Delivery was poor Not delivered to the right place so waiting for the return to your home for. New free shipping elsewhere I am really disappointed

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sandra G.

Rating: 2 out of 5

Published on 10/10/2022 à 13h33 following a purchase from 23/09/2022

the products do not smell good

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Bruno R.

Rating: 1 out of 5

Published on 07/10/2022 à 23h39 following a purchase from 09/09/2022

I did not receive my package

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Seyhan T.

Rating: 1 out of 5

Published on 05/10/2022 à 13h47 following a purchase from 14/08/2022

I never received my package and pin up secret does not refund me I am very disappointed

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Sendra R.

Rating: 3 out of 5

Published on 04/10/2022 à 17h20 following a purchase from 21/09/2022

I had to call again to get news about my order

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Stéphanie G.

Rating: 3 out of 5

Published on 03/10/2022 à 19h01 following a purchase from 19/09/2022

1 of my products arrived half empty

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Cindy P.

Rating: 1 out of 5

Published on 03/10/2022 à 11h45 following a purchase from 20/09/2022

I still have not received my order placed since September 21 😒

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Sophie D.

Rating: 1 out of 5

Published on 02/10/2022 à 17h11 following a purchase from 20/09/2022

I received the package super fast but not the right products in it ...

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Sandrine B.

Rating: 1 out of 5

Published on 01/10/2022 à 14h34 following a purchase from 16/09/2022

I have a problem in the delivery of the package so I still have not received it since my order on September 16 😕

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Amina B.

Rating: 1 out of 5

Published on 01/10/2022 à 12h52 following a purchase from 16/09/2022

M'amis des boutons

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RANDRIANASOLO D.

Rating: 1 out of 5

Published on 01/10/2022 à 11h28 following a purchase from 18/09/2022

The delivered product is not in conformity with the request. A claim is being processed. Phone line is never in service. It sucks

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Maria A.

Rating: 2 out of 5

Published on 01/10/2022 à 10h43 following a purchase from 14/09/2022

The smell is pleasant, certainly, but the soap is so irritating that my skin became all dry, in spite of the application of moisturizer...

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Céline B.

Rating: 2 out of 5

Published on 28/09/2022 à 21h46 following a purchase from 16/09/2022

Disappointed because a product leaked in my package. I wrote to customer service and no news to date.

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Aurore C.

Rating: 1 out of 5

Published on 28/09/2022 à 18h34 following a purchase from 13/09/2022

Hello, I received the package in a deplorable state. I attached the photos in another mail.

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Isabelle G.

Rating: 3 out of 5

Published on 28/09/2022 à 11h12 following a purchase from 15/09/2022

No I am missing a product if not I like the products

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