Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 3 stars

Reset filters
I
Isabelle M.
Rating: 3 out of 5
following a purchase from 23/09/2022
You should not place an order when there are promo codes or French days because they are overwhelmed and therefore you receive the order after 15 days. Too high prices too
Translated reviews
S
Sarah A.
Rating: 1 out of 5
following a purchase from 26/09/2022
Package not received, collection made...
Translated reviews
M
Matthias G.
Rating: 1 out of 5
following a purchase from 25/09/2022
No tracking of claims
Translated reviews
É
Élodie B.
Rating: 2 out of 5
following a purchase from 25/09/2022
Delivery error Still waiting for a response
Translated reviews
S
Stéphanie B.
Rating: 1 out of 5
following a purchase from 27/09/2022
Very good result
Translated reviews
S
Sabrina B.
Rating: 2 out of 5
following a purchase from 24/09/2022
Disappointed the goat milk soap dries the skin too much
Translated reviews
G
Gaëlle S.
Rating: 3 out of 5
following a purchase from 23/09/2022
Not yet used but for the package no problem
Translated reviews
A
Anne C.
Rating: 1 out of 5
following a purchase from 24/09/2022
Delivery was poor Not delivered to the right place so waiting for the return to your home for. New free shipping elsewhere I am really disappointed
Translated reviews
S
Sandra G.
Rating: 2 out of 5
following a purchase from 23/09/2022
the products do not smell good
Translated reviews
B
Bruno R.
Rating: 1 out of 5
following a purchase from 09/09/2022
I did not receive my package
Translated reviews
S
Seyhan T.
Rating: 1 out of 5
following a purchase from 14/08/2022
I never received my package and pin up secret does not refund me I am very disappointed
Translated reviews
S
Sendra R.
Rating: 3 out of 5
following a purchase from 21/09/2022
I had to call again to get news about my order
Translated reviews
S
Stéphanie G.
Rating: 3 out of 5
following a purchase from 19/09/2022
1 of my products arrived half empty
Translated reviews
C
Cindy P.
Rating: 1 out of 5
following a purchase from 20/09/2022
I still have not received my order placed since September 21 😒
Translated reviews
S
Sophie D.
Rating: 1 out of 5
following a purchase from 20/09/2022
I received the package super fast but not the right products in it ...
Translated reviews
S
Sandrine B.
Rating: 1 out of 5
following a purchase from 16/09/2022
I have a problem in the delivery of the package so I still have not received it since my order on September 16 😕
Translated reviews
A
Amina B.
Rating: 1 out of 5
following a purchase from 16/09/2022
M'amis des boutons
Translated reviews
R
Randrianasolo D.
Rating: 1 out of 5
following a purchase from 18/09/2022
The delivered product is not in conformity with the request. A claim is being processed. Phone line is never in service. It sucks
Translated reviews
M
Maria A.
Rating: 2 out of 5
following a purchase from 14/09/2022
The smell is pleasant, certainly, but the soap is so irritating that my skin became all dry, in spite of the application of moisturizer...
Translated reviews
C
Céline B.
Rating: 2 out of 5
following a purchase from 16/09/2022
Disappointed because a product leaked in my package. I wrote to customer service and no news to date.
Translated reviews
A
Aurore C.
Rating: 1 out of 5
following a purchase from 13/09/2022
Hello, I received the package in a deplorable state. I attached the photos in another mail.
Translated reviews
I
Isabelle G.
Rating: 3 out of 5
following a purchase from 15/09/2022
No I am missing a product if not I like the products
Translated reviews
D
Dif S.
Rating: 1 out of 5
following a purchase from 16/09/2022
No pass your way
Translated reviews
J
Jessica N.
Rating: 1 out of 5
following a purchase from 15/09/2022
Still not received my colid
Translated reviews
H
Hassiba M.
Rating: 3 out of 5
following a purchase from 14/09/2022
I received the order very quickly but the only thing I did not like is the price of the product I find it very expensive it's a shame
Translated reviews
M
Morgane C.
Rating: 2 out of 5
following a purchase from 14/09/2022
I would not say that I am not satisfied, but I am a little disappointed... Because the soap and the cream dry my skin a lot...
Translated reviews
C
Cheyma C.
Rating: 1 out of 5
following a purchase from 14/09/2022
One of the products I ordered was not in my package, and I still don't have a return from the SAV
Translated reviews
M
Mélanie V.
Rating: 1 out of 5
following a purchase from 13/09/2022
I got more pimples using pin up
Translated reviews
M
Miranda W.
Rating: 3 out of 5
following a purchase from 10/09/2022
The soap is a very good product, for the moment it makes umpe more than 15 days that I use it morning and evening plus the cream without oil unfortunately I have a lot more bonton than before. It's been 2 days that I use it only in the morning and I stopped the cream without oil, I have the impression that it's better.... to see afterwards.
Translated reviews
F
Françoise H.
Rating: 1 out of 5
following a purchase from 13/09/2022
Frankly I am disappointed I received my package all crushed everything but really everything and level packaging is not the top I am DOM TOM
Translated reviews
J
Jennifer F.
Rating: 1 out of 5
following a purchase from 12/09/2022
Very disappointed... The mist arrived emptied in the box and no compensation I am still waiting
Translated reviews
J
Johanna G.
Rating: 1 out of 5
following a purchase from 12/09/2022
I never received my order even though it is marked as delivered.
Translated reviews
S
Salomé F.
Rating: 3 out of 5
following a purchase from 11/09/2022
After a week of use, not only does the product dry my face but I don't see any progress on my spots (I have oily skin)
Translated reviews
C
Corine B.
Rating: 1 out of 5
following a purchase from 11/09/2022
I received my package with my three bottles and my soap as stipulated on my order but unfortunately the bottle containing the mist was badly closed and a little more than half of the product was poured in the box. I am very disappointed.
Translated reviews
A
Amandine L.
Rating: 2 out of 5
following a purchase from 11/09/2022
I use the soap it is top I let myself be tempted by your cream without oil and the soft peeling face. Disappointed with the interior compositions which are really not good at all. Thank you yuka application to open our eyes sometimes on some things
Translated reviews
A
Anancy Claudia E.
Rating: 3 out of 5
following a purchase from 04/09/2022
I am satisfied with my order
Translated reviews
R
Rasha B.
Rating: 1 out of 5
following a purchase from 07/09/2022
I did not receive my full order I do not have the mask
Translated reviews
C
Coraline N.
Rating: 1 out of 5
following a purchase from 08/09/2022
The soap that burns the skin....I am disgusted with my purchase. Yet 93/100 on Yuka. After a week I had patches and pimples all over my face. It's really not suitable for all skin types. It's a scam....thanks to some influencers for advertising this kind of m....I would never order this brand again.
Translated reviews
S
Sandrine V.
Rating: 2 out of 5
following a purchase from 08/09/2022
For this order I am dissatisfied. I ordered 2 bottles of Jardin f'Eden Mist, the caps were not completely screwed on and one was a little empty in its packaging. I made a complaint. They asked me for a photo, I sent the photo of the packaging softened by the liquid that had run out but since then radio silence. Note to self...this is an influencer product!!!
Translated reviews
N
Nikita C.
Rating: 3 out of 5
following a purchase from 07/09/2022
The treatments are really great and work too well but they are expensive
Translated reviews