Customer reviews of Pinup Secret

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Ozgur S.

Rating: 1 out of 5

Published on 24/08/2022 à 13h36 following a purchase from 11/08/2022

I have bought many products from you, but the first time I was disappointed with your delivery my soap was all crushed, I couldn't even use it...

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Angéla C.

Rating: 3 out of 5

Published on 23/08/2022 à 20h31 following a purchase from 10/08/2022

Fast reception, cream without oil just great because does not make the skin greasy at all, me who does not support any soap... that is perfect, now to see its effectiveness for acne.

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Akila F.

Rating: 1 out of 5

Published on 23/08/2022 à 19h07 following a purchase from 10/08/2022

Still not received my order

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Amelie D.

Rating: 1 out of 5

Published on 21/08/2022 à 17h06 following a purchase from 08/08/2022

The products are not adapted to my skin at all! The mask gives me redness all over my face. Very disappointed.

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Maureen S.

Rating: 2 out of 5

Published on 20/08/2022 à 16h35 following a purchase from 05/08/2022

Very disappointed my tube of cream had sunk with the heat it was emptied in the package and there is not even 20% of the content in the bottle

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Patricia K.

Rating: 2 out of 5

Published on 19/08/2022 à 13h29 following a purchase from 06/07/2022

The product ordered Secret teint précieux did not suit my skin (irritation and pimples). Too bad

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Karolina S.

Rating: 2 out of 5

Published on 17/08/2022 à 11h22 following a purchase from 04/08/2022

Speed ok Product moldy: wet mask the smell of mold, the cream the smell of mold.... They sent me back the mask, but I placed the order mainly for the face cream .... In short, money lost ...

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Jennifer G.

Rating: 1 out of 5

Published on 17/08/2022 à 10h58 following a purchase from 04/08/2022

I would have liked to receive my order to be able to put a star on it but to this day I still haven't received anything.

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Gwen P.

Rating: 3 out of 5

Published on 16/08/2022 à 19h44 following a purchase from 03/08/2022

Perfect packaging, but the texture of the body cream reminds me of grease and no smell comes out. Disappointed as well for the foot cream. The soap remains the best product!

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Anaïs Yvonne M.

Rating: 3 out of 5

Published on 15/08/2022 à 15h13 following a purchase from 29/07/2022

I placed my order for more than 50e of purchase and I paid anyway the expenses of sending And for the reception of the parcel I had to pay again 29e with the factor

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Leslie S.

Rating: 1 out of 5

Published on 15/08/2022 à 12h28 following a purchase from 31/07/2022

Very disappointed with the delivery.

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Saleja B.

Rating: 2 out of 5

Published on 13/08/2022 à 18h30 following a purchase from 29/07/2022

Since my order my email address is invaded by advertising mail from all sides

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Lylia M.

Rating: 1 out of 5

Published on 11/08/2022 à 22h26 following a purchase from 03/07/2022

horrible after sales service

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Judith B.

Rating: 3 out of 5

Published on 10/08/2022 à 08h05 following a purchase from 27/07/2022

I use mainly the soap which I find very good. On the other hand I think that pin UP secret did not understand the principle to reduce its waste we pass from a simple plastic film to a plastic film plus cardboard and that for all the products

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Anne G.

Rating: 1 out of 5

Published on 09/08/2022 à 16h50 following a purchase from 27/07/2022

Order received with a missing product!!! No response from customer service

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Camille M.

Rating: 2 out of 5

Published on 08/08/2022 à 22h34 following a purchase from 25/07/2022

I am still waiting for a complaint about a defect when I received my package. (product having leaked). Sincerely, Camille

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Elhame E.

Rating: 2 out of 5

Published on 07/08/2022 à 17h00 following a purchase from 26/07/2022

I was happy to order from pinup again, the big drawback is the condition of the products when receiving the package! The boxes were in poor condition with leaked product ... cardboard packaging products damaged ... to offer it was lost. The quality of delivery has deteriorated, too bad!

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Emilie V.

Rating: 3 out of 5

Published on 06/08/2022 à 22h12 following a purchase from 23/07/2022

Invoiced 4.99 euros to receive my comma in 48-72h but received in 5 days! Disappointed with the delay compared to the price

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Elodie L.

Rating: 1 out of 5

Published on 06/08/2022 à 17h44 following a purchase from 23/07/2022

I ordered on purpose at the time of the free travel kit (for future business trips) but I did not receive the travel kit in my package. Disappointed.

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Emilie J.

Rating: 3 out of 5

Published on 03/08/2022 à 19h15 following a purchase from 19/07/2022

The products for the moment I am testing them but the delivery I always put my home but on the package there is the address of the post office of my city, I live at the post office me?

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Asmaa Z.

Rating: 2 out of 5

Published on 02/08/2022 à 19h36 following a purchase from 18/07/2022

Packaging to be reviewed !!! Product does not come out of the bottle. Soap that I recommend

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Aurélie R.

Rating: 1 out of 5

Published on 02/08/2022 à 16h57 following a purchase from 18/07/2022

Package arrived quickly but product was damaged, had to throw away an item I paid for and now I'm being asked to return it even though I got rid of it! There was some everywhere. I even sent pictures as proof and they don't send it... disappointed

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Margaux S.

Rating: 1 out of 5

Published on 02/08/2022 à 12h05 following a purchase from 20/07/2022

Package never received

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Kady D.

Rating: 1 out of 5

Published on 02/08/2022 à 11h34 following a purchase from 20/07/2022

The soap arrived in a box all torn and so the soap was also damaged yet this is not the first time I order

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Nadia B.

Rating: 1 out of 5

Published on 01/08/2022 à 14h49 following a purchase from 19/07/2022

The pump does not work! Impossible to get the cream and we say that we can't do anything! The price where that costs I do not understand why the pump is not of minimum quality so that it functions correctly so that the cream which is very thick goes up !!!! I am quite surprised by the soap that does not make any gesture. I just have to throw the cream in the garbage

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Sandrine R.

Rating: 3 out of 5

Published on 01/08/2022 à 13h45 following a purchase from 19/07/2022

one of the products to leak during transport. damage

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Clémence R.

Rating: 1 out of 5

Published on 30/07/2022 à 16h10 following a purchase from 16/07/2022

Incorrect content when ordering

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Alina C.

Rating: 1 out of 5

Published on 30/07/2022 à 14h50 following a purchase from 08/07/2022

I bought the goat milk soap and I am disappointed! The next day, my skin is very, very oily, and shiny like never before, even though I have combination skin that tends to be dry.

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Faty N.

Rating: 2 out of 5

Published on 27/07/2022 à 22h00 following a purchase from 14/07/2022

Unfortunately, my face is completely irritated. Your line does not work on my eczema as indicated on your ad.

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Aurelie M.

Rating: 2 out of 5

Published on 27/07/2022 à 15h24 following a purchase from 15/07/2022

For my part it has been 2 to 3 days that I use the products so it is difficult to put a higher box. On the other hand I made the request for delivery to my address unfortunately I was not present at the time of delivery and the deliveryman deposited the package in my entrance hall of my building. I was lucky that nobody stole it from me. However it is well noted that a signature was required for delivery. Collissimo thank you!

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Marie L.

Rating: 3 out of 5

Published on 27/07/2022 à 13h56 following a purchase from 13/07/2022

Missing item and no response from the service, so I was disappointed with the service.

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Hoslane T.

Rating: 1 out of 5

Published on 27/07/2022 à 13h44 following a purchase from 14/07/2022

I give no note because the package I ordered did not correspond to the package ordered, the problem has still not been resolved, I am very disappointed, too bad because the quality of some problems are top!

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Kristina K.

Rating: 1 out of 5

Published on 27/07/2022 à 10h52 following a purchase from 12/07/2022

full of buttons

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Emeline L.

Rating: 1 out of 5

Published on 26/07/2022 à 19h53 following a purchase from 05/07/2022

I had ordered the goat milk soap, the face cream and the foot care and I did not receive the foot care! Despite numerous complaints I have neither the care nor a refund I am very disappointed in Pin Up Secret it's theft!

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Zaineb K.

Rating: 3 out of 5

Published on 26/07/2022 à 13h18 following a purchase from 12/07/2022

Delivery in a few days very fast, well packaged. Too bad the box of the soap is in cardboard because it was a good idea but it will get damaged too much and it will end up in the trash. Can't wait to see the famous results of this soap + precious cream combo.

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Morgane F.

Rating: 1 out of 5

Published on 25/07/2022 à 22h33 following a purchase from 13/07/2022

This soap is a big scam financially and for the skin I dare not even talk about damage it made me bring out all my buttons I had not much there I have more than wind false advertising

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Hinda O.

Rating: 1 out of 5

Published on 25/07/2022 à 19h45 following a purchase from 12/07/2022

It does not fulfill its promises no change for me. Disappointed. I even feel that it has accentuated my small pimples. For my part I do not recommend

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Elodie D.

Rating: 1 out of 5

Published on 25/07/2022 à 17h30 following a purchase from 13/07/2022

Very disappointed package in very very bad condition and traces as if the creams had run...so back to sender hoping they send me back a package in good condition this time!

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Laura T.

Rating: 2 out of 5

Published on 25/07/2022 à 10h42 following a purchase from 12/07/2022

Good product however very bad logistics, on the one hand the order was not placed while I was picked up, then the delivery was made in a relay point while I had taken a home delivery. And for the first problem, I had an endless dialogue with the support team, which finally found a solution to my problem a week later. It's a pity because I really appreciate the product...

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Sabrina P.

Rating: 3 out of 5

Published on 25/07/2022 à 09h30 following a purchase from 09/07/2022

Very satisfied with the soap that I have already recommended twice. However I wanted to test the oil free face cream and I was very disappointed to see that its composition on Yuka was rated 8/100, which is bad! The ingredients that compose it are not good for your health! I'm disappointed because the soap is super excellent!

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