Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 3 stars

Reset filters
M
Marie Claude P.
Rating: 3 out of 5
following a purchase from 11/07/2022
Delivery to my home not respected
Translated reviews
S
Stéphanie P.
Rating: 2 out of 5
following a purchase from 11/07/2022
My opinion on the precious cream is that it leaves my skin feeling tight and I would have liked to have a feeling of suppleness. The dry skins need more hydration. Disappointed with this cream.
Translated reviews
M
Manon C.
Rating: 1 out of 5
following a purchase from 10/07/2022
1 missing product at the reception of my package, and not even a commercial gesture from pinup when sending the missing product
Translated reviews
A
Augustine G.
Rating: 3 out of 5
following a purchase from 08/07/2022
I paid for an express delivery in 2 days I received it after 6 days, product that aggresses the skin side of the lips all dry with cut ... cream that burns, apart from its effective against small buttons
Translated reviews
K
Karine G.
Rating: 3 out of 5
following a purchase from 07/07/2022
Hello, your products are good but expensive and moreover it always misses a product in the orders thus marre, and never refunded, never the product sent back in short not cool...
Translated reviews
S
Soraya F.
Rating: 3 out of 5
following a purchase from 04/07/2022
I have not yet used the products
Translated reviews
V
Valérie D.
Rating: 3 out of 5
following a purchase from 03/07/2022
Fast delivery
Translated reviews
C
Carole P.
Rating: 3 out of 5
following a purchase from 29/06/2022
The smell of the soap is a horror. I'm waiting to see if it lives up to its promise in terms of results.
Translated reviews
F
Fanta K.
Rating: 2 out of 5
following a purchase from 30/06/2022
For the moment I notice that the use of the soap (and perhaps of the cream), gives me buttons
Translated reviews
S
Sendra R.
Rating: 1 out of 5
following a purchase from 30/06/2022
Very disappointed for a 1st order. Error on 2 ordered products. I had to call back several times for the solution and I still haven't received the missing products from my 1st delivery.
Translated reviews
N
Noémie C.
Rating: 3 out of 5
following a purchase from 29/06/2022
Very satisfactory products, too bad that the price of the sales are not more advantageous than usually with some discounts. It would be wise to create the box (oil-free cream + precious cream + soap) ...
Translated reviews
N
Nataly B.
Rating: 3 out of 5
following a purchase from 29/06/2022
I ordered the Doux exfolian and I find that the opening is not practical and the cream too oily.
Translated reviews
M
Maribel O.
Rating: 3 out of 5
following a purchase from 29/06/2022
+ Fast delivery - high customs fees
Translated reviews
D
Delphine A.
Rating: 2 out of 5
following a purchase from 29/06/2022
Taken 2 times but refunded I test the products to see in a few weeks
Translated reviews
V
Vanessa P.
Rating: 1 out of 5
following a purchase from 23/06/2022
A catastrophe! Pimples all over my face after using soap and creams... Dryness from another world after cleaning the face with soap. Never again!
Translated reviews
M
Mathilde D.
Rating: 1 out of 5
following a purchase from 27/06/2022
I am very disappointed. The soap burns my skin, and after the end of the day my skin became very dry. I felt tightness on my skin. I stopped using it after a week and since then I have had more pimples than when I started. Very disappointed, I think there should be a compensation
Translated reviews
L
Lilia B.
Rating: 3 out of 5
following a purchase from 28/06/2022
Super fast delivery Thank you
Translated reviews
C
Celia M.
Rating: 1 out of 5
following a purchase from 28/06/2022
Still not received!
Translated reviews
F
Fanny H.
Rating: 1 out of 5
following a purchase from 28/06/2022
Package never delivered
Translated reviews
A
Allison D.
Rating: 3 out of 5
following a purchase from 27/06/2022
I took the complete set! So all the products of the face range. I am mixed... despite this complete routine, my blackheads and blemishes do not improve. So maybe I won't recommend it.
Translated reviews
L
Lucie D.
Rating: 3 out of 5
following a purchase from 24/06/2022
The products are top notch! Brand adopted in my beauty routine! However, the packaging leaves something to be desired, it's a pity... on delivery, the cardboard box was all damaged and the packaging of the cream was also damaged........
Translated reviews
C
Claire D.
Rating: 1 out of 5
following a purchase from 25/06/2022
Patches of pimples came out even though I never had acne. The customer service assures me that this is normal and that it can last up to 2 months. Never seen anything like it. I wanted to test the brand out of curiosity, I won't do it again
Translated reviews
J
Joelle B.
Rating: 3 out of 5
following a purchase from 27/06/2022
One week of use, I find that the precious cream dries my skin. Not convinced for the moment
Translated reviews
C
Carla H.
Rating: 3 out of 5
following a purchase from 12/02/2022
Super
Translated reviews
S
Stéphanie L.
Rating: 3 out of 5
following a purchase from 27/06/2022
Mitigated... I found the soft care hyper greasy and had to remove for the blow ... The cream is well
Translated reviews
N
Noemie L.
Rating: 3 out of 5
following a purchase from 27/06/2022
The parcel arrived in a completely damaged package, the soap was totally deformed. As for the product itself, I have already observed a result after one use, it seems effective, to see on the long term.
Translated reviews
K
Karima O.
Rating: 3 out of 5
following a purchase from 24/06/2022
Mixed opinion, in test phase...
Translated reviews
M
Marion G.
Rating: 1 out of 5
following a purchase from 26/06/2022
Big disappointment, don't buy the face peel it's a horror! I regret my purchase.
Translated reviews
J
Justine C.
Rating: 3 out of 5
following a purchase from 22/06/2022
My order arrived very quickly but the packaging inside was quite damaged. Fortunately the products were in good condition.
Translated reviews
A
Audrey L.
Rating: 2 out of 5
following a purchase from 23/06/2022
Disappointed because the pump of my oil free cream is unusable and the response from the customer service is useless... I was told to try again, which of course I did... Unusable product... Very disappointed
Translated reviews
B
Brigitte V.
Rating: 2 out of 5
following a purchase from 22/06/2022
If I had known the Yuka note before my purchase I would not have ordered!
Translated reviews
L
Laure M.
Rating: 2 out of 5
following a purchase from 20/06/2022
Hello, I ordered 2 soaps and an anti blemish cream and I only received 2 soaps without the cream. Waiting for your return cordially
Translated reviews
L
Laëtitia N.
Rating: 2 out of 5
following a purchase from 20/06/2022
Very disappointed, order received and package refused. All the products had sunk, therefore unusable. I really need to use adapted containers, where the products are held and not put in bulk. I do not recommend.
Translated reviews
A
Audrey L.
Rating: 1 out of 5
following a purchase from 13/04/2022
I am disappointed, my redness did not even decrease and acne pimples appeared.
Translated reviews
C
Céline C.
Rating: 1 out of 5
following a purchase from 14/06/2022
I am surprised by the price on the site for the soap 26€ when you can find it in pharmacies at 19€.
Translated reviews
S
Siham D.
Rating: 1 out of 5
following a purchase from 14/06/2022
Very very drying soap to flee!
Translated reviews
H
Hadda E.
Rating: 3 out of 5
following a purchase from 14/06/2022
For the moment it doesn't change anything
Translated reviews
A
Aurélie L.
Rating: 2 out of 5
following a purchase from 01/06/2022
2nd order, disappointing this time. Ordered validated and paid but nothing received after 15 days of waiting. I had to contact the customer service who informed me that the order had not been validated (although the corresponding amount had been debited from my account). I received my order in a parcel relay. I was expecting a small gift because of the problem encountered... but not even that!
Translated reviews
J
Joelle P.
Rating: 3 out of 5
following a purchase from 02/06/2022
Good products but transport galere... At first lost then found all damaged.....
Translated reviews
O
Océane U.
Rating: 1 out of 5
following a purchase from 09/06/2022
3 weeks to receive 2 soaps; SUPER!
Translated reviews