Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 344 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 3 stars

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Joelle B.
Rating: 3 out of 5
following a purchase from 27/06/2022
One week of use, I find that the precious cream dries my skin. Not convinced for the moment
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Carla H.
Rating: 3 out of 5
following a purchase from 12/02/2022
Super
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Stéphanie L.
Rating: 3 out of 5
following a purchase from 27/06/2022
Mitigated... I found the soft care hyper greasy and had to remove for the blow ... The cream is well
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Noemie L.
Rating: 3 out of 5
following a purchase from 27/06/2022
The parcel arrived in a completely damaged package, the soap was totally deformed. As for the product itself, I have already observed a result after one use, it seems effective, to see on the long term.
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Karima O.
Rating: 3 out of 5
following a purchase from 24/06/2022
Mixed opinion, in test phase...
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Marion G.
Rating: 1 out of 5
following a purchase from 26/06/2022
Big disappointment, don't buy the face peel it's a horror! I regret my purchase.
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Justine C.
Rating: 3 out of 5
following a purchase from 22/06/2022
My order arrived very quickly but the packaging inside was quite damaged. Fortunately the products were in good condition.
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Audrey L.
Rating: 2 out of 5
following a purchase from 23/06/2022
Disappointed because the pump of my oil free cream is unusable and the response from the customer service is useless... I was told to try again, which of course I did... Unusable product... Very disappointed
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Brigitte V.
Rating: 2 out of 5
following a purchase from 22/06/2022
If I had known the Yuka note before my purchase I would not have ordered!
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laure M.
Rating: 2 out of 5
following a purchase from 20/06/2022
Hello, I ordered 2 soaps and an anti blemish cream and I only received 2 soaps without the cream. Waiting for your return cordially
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Laëtitia N.
Rating: 2 out of 5
following a purchase from 20/06/2022
Very disappointed, order received and package refused. All the products had sunk, therefore unusable. I really need to use adapted containers, where the products are held and not put in bulk. I do not recommend.
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Audrey L.
Rating: 1 out of 5
following a purchase from 13/04/2022
I am disappointed, my redness did not even decrease and acne pimples appeared.
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Céline C.
Rating: 1 out of 5
following a purchase from 14/06/2022
I am surprised by the price on the site for the soap 26€ when you can find it in pharmacies at 19€.
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Siham D.
Rating: 1 out of 5
following a purchase from 14/06/2022
Very very drying soap to flee!
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Hadda E.
Rating: 3 out of 5
following a purchase from 14/06/2022
For the moment it doesn't change anything
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Aurélie L.
Rating: 2 out of 5
following a purchase from 01/06/2022
2nd order, disappointing this time. Ordered validated and paid but nothing received after 15 days of waiting. I had to contact the customer service who informed me that the order had not been validated (although the corresponding amount had been debited from my account). I received my order in a parcel relay. I was expecting a small gift because of the problem encountered... but not even that!
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Joelle P.
Rating: 3 out of 5
following a purchase from 02/06/2022
Good products but transport galere... At first lost then found all damaged.....
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Océane U.
Rating: 1 out of 5
following a purchase from 09/06/2022
3 weeks to receive 2 soaps; SUPER!
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Sokhnaoumou S.
Rating: 1 out of 5
following a purchase from 09/06/2022
I placed an order with pin up secret on 08/06/2022 and I still have not received my order. I have contacted them and they tell me that they will make a claim to colissimo and so far I have no news. I am really disappointed
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Daisy P.
Rating: 3 out of 5
following a purchase from 09/06/2022
Hello, too much packaging I do not find useful to put boxes.
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Vanessa C.
Rating: 2 out of 5
following a purchase from 08/06/2022
I received my package but with some products missing and one product not ordered. Error of the services of Pin Up Secret. Instead of sending me back the missing products, Pin Up Secret gives me a promo code at -50% to buy back the missing products under the pretext that I keep the extra product delivered by (their) mistake! I find this rather un-commercial and does not encourage me to place new orders with them when I had already placed many orders.
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Sandrine B.
Rating: 2 out of 5
following a purchase from 08/06/2022
Order not received on time Lost between sender and receiver Need to claim No commercial gesture
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Lau M.
Rating: 2 out of 5
following a purchase from 08/06/2022
I love the oil free cream as a product but I don't like your name (asshole) your designs (the new one is so boring) and finally, the worst: your packaging! the old glass one was impossible to finish and this one is the same except that you can't see anything... at the exorbitant price of the products we would like not to lose a drop. Hopefully these reviews are not just marketing and serve a purpose.
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Laetitia Y.
Rating: 1 out of 5
following a purchase from 08/06/2022
Very disappointed On the advertisement the soap holder looks like it's made of transportable plastic.
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laurence B.
Rating: 1 out of 5
following a purchase from 07/06/2022
I am disappointed I have encountered problems in relation to the peeling I have sent an email but no one has replied to date
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Laura K.
Rating: 3 out of 5
following a purchase from 07/06/2022
It is impossible for me to give a negative or positive opinion, I have only been using the goat's milk soap for a few days. I am waiting for the results
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Sophie B.
Rating: 2 out of 5
following a purchase from 07/06/2022
I asked for a delivery in 72 and I put a week between the order and the reception, I am a little disappointed
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Sophie V.
Rating: 3 out of 5
following a purchase from 01/06/2022
I would have given much more but in my package the brush was missing, knowing that I had ordered it
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Sarah R.
Rating: 2 out of 5
following a purchase from 04/06/2022
I just started it I can't give my opinion yet
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manon P.
Rating: 2 out of 5
following a purchase from 30/05/2022
After reading all the comments and receiving the order, I find that the products are not at the top ... A lot of pimples appeared....
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Anne-Sophie A.
Rating: 3 out of 5
following a purchase from 01/06/2022
Chaotic delivery, tracking of the delivery leaving something to be desired and I had to look for where my package was delivered when it was scheduled for home delivery. However, the item is as described and more than well packaged (even too much).
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Sophie T.
Rating: 1 out of 5
following a purchase from 31/05/2022
2 months to receive my order after 3 reminders with the customer service .
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Julie P.
Rating: 1 out of 5
following a purchase from 31/05/2022
The complaints department sucks, and I had my personal information stolen from their site a few days after my purchase. When I tried to report the breach to them, I was answered by bots. Thanks to the influencers who oversell this stuff, it's just a very expensive soap, nothing more. Oh, and don't take the brush, it's useless.
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DEOLINDA P.
Rating: 1 out of 5
following a purchase from 01/06/2022
Oil free cream delivered defective
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Amina F.
Rating: 1 out of 5
following a purchase from 31/05/2022
I did not receive my package
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Alexia L.
Rating: 2 out of 5
following a purchase from 31/05/2022
No change since I started using it, I even had two allergic skin reactions but I'm not sure if that's it. I continued to use it but I still have my pimples...
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Gaelle P.
Rating: 3 out of 5
following a purchase from 31/05/2022
I have the impression that the soap has changed, it is less effective than before
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Julie A.
Rating: 2 out of 5
following a purchase from 29/05/2022
Good products, too bad the order is FILLED with plastic! Please in 2022 there are other more environmentally friendly ways. For this reason I will not order again even though I like your products.
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Laura-Anaëlle K.
Rating: 1 out of 5
following a purchase from 30/05/2022
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Cécilia B.
Rating: 3 out of 5
following a purchase from 31/05/2022
Very good product but delivery problem, I ordered a box for Mother's Day, I received it 15 days later because there was a bug in the registration of my order, I was charged the amount 48 hours later, while my order has never been registered and therefore not prepared or shipped. Difficult to reach the sav (1 week). Very fast on the other hand once the problem taken into account.
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