Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 344 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 3 stars

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Stephanie D.
Rating: 3 out of 5
following a purchase from 30/05/2022
For sensitive skin the mask heats the skin not great and only 1 cleaning per day or every 2 days is enough otherwise dry skin
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Cathy B.
Rating: 1 out of 5
following a purchase from 29/05/2022
Always satisfied but this time disappointed because the pump of my oil-free cream does not work so it's a pain I have to open it completely each time.
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Meriem D.
Rating: 1 out of 5
following a purchase from 27/05/2022
I didn't like it after using it, I got pimples that I never used to get
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PRISCA L.
Rating: 1 out of 5
following a purchase from 30/05/2022
Very disappointed by the smell of the exfoliating care...
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Alycia O.
Rating: 2 out of 5
following a purchase from 25/05/2022
Forgot to ship my order, once received error on the products, still waiting for the promised promo code being created
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Alexia P.
Rating: 3 out of 5
following a purchase from 25/05/2022
Problem when placing the order. Following a complaint, quick return, but long delivery time thereafter.
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Sapna M.
Rating: 1 out of 5
following a purchase from 25/05/2022
I'm disappointed with pin up, I placed an order, I received only half of the order. Following this I made a claim, I was told to deal with the post office while the error comes from them. Frankly I am disappointed in pin up
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Liridona K.
Rating: 2 out of 5
following a purchase from 25/05/2022
I did not receive all the creams. I am disappointed. Otherwise the quality of the products is great!
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Hélène B.
Rating: 2 out of 5
following a purchase from 21/05/2022
I like the soap, but I don't like the cream at all. Once I put it on, after a few hours my skin starts to pull.
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Dominique N.
Rating: 3 out of 5
following a purchase from 24/05/2022
Site can be improved. But very reactive team
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Sandra M.
Rating: 3 out of 5
following a purchase from 22/05/2022
Order received quickly
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Sheika J.
Rating: 3 out of 5
following a purchase from 20/05/2022
Order not validated at the beginning while payment ticket received by mail. Problem quickly solved. The soap is great and smells very good but the scrub doesn't smell like a toxic chemical smell of wall paint.
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Mirna A.
Rating: 1 out of 5
following a purchase from 09/05/2022
Disappointed - Taxes were applied to my package when this had not been the case before without any prior notification at the time of purchase.
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Elise G.
Rating: 1 out of 5
following a purchase from 20/05/2022
I ordered the soap 2 weeks ago. I am very disappointed, the price is exorbitant and it destroyed my skin. Do not buy it! I suffer from average acne from time to time since I use this soap I have a severe ac'e. I am extremely upset to put 26€ in the trash and have such a damaged skin...
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ALEXIA P.
Rating: 1 out of 5
following a purchase from 04/05/2022
Since I've been using Pin Up Secret, I've been getting pimples all over my face
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Camille M.
Rating: 1 out of 5
following a purchase from 19/05/2022
Very disappointed with Pin up secret. I ordered 4 items and in my package only 2 were delivered. Despite having made a complaint to customer service, they tell me that it is not their responsibility unfortunately. So I paid for 4 products for 2...
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Flora C.
Rating: 1 out of 5
following a purchase from 18/05/2022
I did not receive the order even though I was charged and it says delivered.
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Delphine C.
Rating: 3 out of 5
following a purchase from 18/05/2022
I am starting my routine, for the moment the smell and the containers suit me perfectly
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Helene B.
Rating: 1 out of 5
following a purchase from 19/05/2022
I am not really satisfied, the products gave me a lot of pimples on my face.
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samia B.
Rating: 3 out of 5
following a purchase from 18/05/2022
Very happy with the soap, but the cream dries out my facial skin
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Sonia H.
Rating: 1 out of 5
following a purchase from 18/05/2022
Already for me it's a first, when I validated my order it was listed nowhere, I had to contact the soap to show proof of payments, And the day of withdrawal of my order unfortunately my package was damaged but what a disappointment, I do not think to recommend
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Angélique R.
Rating: 3 out of 5
following a purchase from 17/05/2022
I had to contact customer service twice because : - my order was paid but not taken into account on the website. - I finally received my order but it was incomplete. Fortunately the customer service is reactive.
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Maryse M.
Rating: 2 out of 5
following a purchase from 14/05/2022
Fast and efficient order ! Mixed opinion on the products, I only recommend the soap (the oil-free cream and a mask ordered previously are very badly rated on Yuka: endocrine disruptors and even carcinogenic potential ..... pity!)
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Anne Marie A.
Rating: 3 out of 5
following a purchase from 17/05/2022
Not enough hindsight for the moment and besides it was to make a gift to my daughter, so I can't tell you for the moment.
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Lisele A.
Rating: 3 out of 5
following a purchase from 16/05/2022
I am not convinced of the products. I have a lot of pimples since. We will see with time if it is effective. The product smells good and is pleasant to handle
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Zohra O.
Rating: 1 out of 5
following a purchase from 12/05/2022
Your soap made me appear a lot of white button moreover it completely dried my skin I absolutely recommend not! It is unacceptable
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Laura B.
Rating: 2 out of 5
following a purchase from 10/05/2022
Deceived on an order my vouchers
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Andrea D.
Rating: 2 out of 5
following a purchase from 06/05/2022
since 2 weeks I use it no change we will see afterwards
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Élisabeth D.
Rating: 3 out of 5
following a purchase from 10/05/2022
Hello I am very disappointed with the new tinted bottle instead of transparent because you can't see what's left as product.
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Cindy C.
Rating: 3 out of 5
following a purchase from 07/05/2022
Very long delivery and no gesture for the customer when it should arrive after 72 hours
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Fatima H.
Rating: 1 out of 5
following a purchase from 09/05/2022
Using the products ( soap, precious cream, oil free cream and peeling) I had more pimples. I am very disappointed and I do not recommend. I have acne prone skin, I use Laroche Posay and this is the product that helped me the most
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Elodie C.
Rating: 2 out of 5
following a purchase from 09/05/2022
I ordered 3 products Two unusable Flask too rigid to make anything come out And broken pump in a cream so really super disappointed! Still waiting for a solution
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Karine D.
Rating: 3 out of 5
following a purchase from 09/05/2022
Promo code used shanna 40 and a soap offered reduction made but no soap offered more I find that the cream does not have the same smell as before
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Stéphanie F.
Rating: 3 out of 5
following a purchase from 09/05/2022
I have the cream bottle without oil the cream is hard impossible to pump out the cream
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Farha B.
Rating: 1 out of 5
following a purchase from 08/05/2022
Very disappointed with the Face Peel. Ineffective and texture really unpleasant and difficult to remove
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Megane M.
Rating: 2 out of 5
following a purchase from 06/05/2022
So the first day of use everything goes well, I have a soft skin, but the following days I started to catch pimples while I NEVER had any! I had bought the goat milk soap because I had heard that it tightens the pores of the skin, and I find myself with a lot of pimples, knowing that I have never had pimples I am really very disappointed
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Anaïs C.
Rating: 2 out of 5
following a purchase from 08/05/2022
After using the products I bought, I developed a lot of pimples that I didn't have at all before. My skin was very itchy when I applied them. I do not recommend pin up secret products.
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Virginie L.
Rating: 1 out of 5
following a purchase from 07/05/2022
The goat's milk soap and the cream are not suitable for my skin. The products burn me and leave me with dry patches. I put one star only for the gentle scrub, really disappointed.
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Lauriane B.
Rating: 1 out of 5
following a purchase from 08/05/2022
This one made me a rash of buttons
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Soumia E.
Rating: 3 out of 5
following a purchase from 08/05/2022
Tested only for 1 week, so not a lot of results. Smoother skin texture and no more change in the pimples than that. To be seen in the long term
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