Customer reviews of Pinup Secret

Very good quality

Misleading advertising --> oil-free moisturizer supposedly 0 alcohol: presence of alcohol and several endocrine disruptors

Good product but way too expensive

Excuse me, I have received my package, I am in the testing phase

I find that the shipping costs at home are way too expensive for just 1 soap. There are not enough parcel relays to choose from closer to home.

I have been using the pin up secret products for six months. At the beginning, the desired effect is guaranteed. An improvement of my acne in particular. But as time went by, my skin dried out, if I didn't use the cream for even one day, my skin was very dry. (Much more than before using pin up secret.) In short, at the big brands of laboratory, the products are much less expensive and sometimes much more respectful and effective.

For the moment I don't see any effect on my face, I'm waiting a little while before stopping

I only received the cream and the customer service did not see fit to send me back a soap that I had ordered. The package was weighed at the post office as complete so no follow-up to my complaint! Very disappointed

Without the precious cream, appearance of buttons...

Waited 10 days because of a bad routing from Colissimo, too bad I never had any problems until now. Fortunately the product is worth the wait

I love the products just that this time my pump of my cream is not working 🧐

I am for the moment septic on the products (soaps and cream without oil) because the soap burns my skin especially when I use it in mask. I hope that this discomfort will fade away after using them... On the other hand, the products smell extremely good and the textures are very pleasant.

Natural products with a very pleasant smell but my skin dries out since I use these products.

I like this product 🥰👍🏻

Delivery time too long

The sabon pricks the skin

I took the soap which I use twice a day and the cream. I have big concerns about tightness. My skin is tight which is not pleasant

It is the 2nd that I order it literally burned my face I had to be put under anti allergic following a consultation with the doctor. After the first use, I woke up the next day with a red and painful face. This will be my last purchase.

Very disappointed... I started ordering this brand because I have big problems with acne. It was going very well as far as products are concerned, my pimples are almost all gone but unfortunately the brand was a little victim of its success and the quality has deteriorated. I ordered 2 precious creams that I usually take at 32€ each. Usually they were unctuous and light and there I received my package the creams were compact, a gelatinous texture completely unusable. I reported the problem, they sent me back 2 creams with the same problem! I reported it again to the brand who asked me to send them back the creams but I'm currently abroad and I don't have that much to send back and wait for packages. I reported the problem the first time considering the price of the jar of cream I was hoping that they would check it before sending me back a defective product again but obviously not... that's why I think I will not order the creams anymore I don't feel like running and reporting products... I'm really disappointed because the quality was there before and it was working well... but obviously they don't care about the quality nor about the customers...

My order was incomplete I was missing a cream in the pack 😢

I love the products, but disappointed because my order was missing a product and impossible to send a request.

A disaster, my skin has never been so dehydrated. It brought out a lot of pimples, to be avoided!

Used for less than 2 weeks. I must admit that it is not bad for the moment. Bought it because of hormonal deregulation. It looks like a 15 year old. It does indeed dry out the skin. I am not a big fan of the oil-free cream. I don't have the impression that it moisturizes much. On irritated skin it stings a bit. The scrub is pretty good. We'll have to see how it goes over time.

I ordered the oil-free cream but the pump does not work properly

There were 2 items missing from my package so I thought it was out of stock so I'm waiting for the rest of my order

I'm starting to see results on my skin knowing that I have horrible acneic skin I hope with time it will go away in any case I continue the soap and the cream without oil 👍

Order received on time, however expensive for what it is the bottle scrub is practical it is earlier a cleansing milk than a scrub there are not many beads really disappointed, the soap I used 2 times I let it sit only 5 minutes because I feel my skin heat and I have buttons that appeared since the or I had none, I will not recommend for sure!

My skin is soft but very dry despite the application of the cream after the soap.

I have asked several times and at several places for Pin Up Secret to remove my email because I have never, ever signed up for anything, and I don't live in France. So, in that regard, the customer service is abysmal.

For someone who has extremely fragile skin like me, I would not recommend it because I had a soap reaction. I had a big allergy

I don't find it so efficient and I find it expensive

Very expensive for a soap that brings nothing. Sensation of not cleansed skin then very dry. Rash after 3 days of use. Very disappointed feeling of having been tricked

Very disappointed, because I ordered only one product, and I had two withdrawals on my bank account!

My order was charged twice, 2 days apart. As a precaution I preferred to block my credit card, which cost me bank fees to make a new card. You reimbursed me without any problem, but it still cost me the bank fees. I don't know if I will order again.

Charge twice the amount of the order! Message sent to customer service but no answer!

The sample was taken twice. The 2 creams were opened and had dried. Mail sent but no answer from you. I am very disappointed with my order

I place an order and I am debited twice the amount on my account and 15 days later still no news. It's a shame because the products are really great.

I am waiting to see the effects of the products I ordered. As for my experience, VERY DISAPPOINTED!!! My order was debited twice on my account without being informed by the customer service. It was me who contacted them who told me that a technical problem was in progress! It would have been judicious in a concern of transparency and customer satisfaction to inform us where else. Instead of leaving your customers in the worry! 1st order and last one with you!

A little disappointed n have a lot of redness

The first few days were magical. I had a superb skin but after 1 week of using it twice a day I had red patches on my cheeks and my skin was very dry. I spaced out the use and it is better. The peeling to remove the dead skin suits me on the other hand. But I would continue to use the soap. It still did my skin good