Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 656 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 3 stars

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Aminata O.
Rating: 1 out of 5
following a purchase from 16/12/2021
This product gave me a lot of pimples, a kind of allergy.
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Magalie S.
Rating: 3 out of 5
following a purchase from 16/12/2021
Clean and fast delivery. However, a complaint was made on the day of receipt because the kit offered was missing and 15 days later 0 returns ....
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Kristel E.
Rating: 2 out of 5
following a purchase from 08/12/2021
Just a little disappointed my cream ran and very dirty, I dare not use it.
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Sabrina R.
Rating: 1 out of 5
following a purchase from 10/12/2021
Very bad experience because I never received my package. Colissimo is very bad in delivery my package appears given in the box I did the tour of my neighbors and I never received it. I have complained to the post office but no one cares. It's the postman's word and I have no recourse and I paid for a care that I never received. I am disgusted
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Marilyn M.
Rating: 3 out of 5
following a purchase from 13/12/2021
The product is very good, I don't need to use it anymore and I found my dearest one in a pharmacy, only happiness. No need to order on the site.
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Anthony J.
Rating: 2 out of 5
following a purchase from 12/12/2021
I ordered two facial packs for 274 € I was missing the two brushes so I called customer service and I still have no news from them unacceptable given the price of the products
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Marie O.
Rating: 3 out of 5
following a purchase from 13/12/2021
I received my cream open and runny! I am unpleasantly surprised considering the price all the same
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Sylvie B.
Rating: 1 out of 5
following a purchase from 12/12/2021
The perfect soap when the peeling is a scam
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Tiphaine H.
Rating: 1 out of 5
following a purchase from 11/12/2021
Not suitable for my skin, the cream burned my skin after the second use. Thanks anyway ☺️
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Valérie S.
Rating: 3 out of 5
following a purchase from 11/12/2021
I like the soap very much, but unfortunately the delivery is quite long otherwise ras
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Laurie J.
Rating: 1 out of 5
following a purchase from 16/11/2021
Never order on this site!.big scam I ordered on November 16 it is December 24 I still have not received anything and customer service does nothing. They say they can't find my address.
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Mélina H.
Rating: 3 out of 5
following a purchase from 08/12/2021
Reduces acne but dries out a lot... so when I put on the precious cream it burns my face
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Jennifer O.
Rating: 1 out of 5
following a purchase from 10/12/2021
Missing items
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Caroline M.
Rating: 3 out of 5
following a purchase from 09/12/2021
Great products as usual! But little problem when I opened the package! I am missing the gift bag and the brush.
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Ines F.
Rating: 3 out of 5
following a purchase from 08/12/2021
Very bad smell on the scrub and good texture on the soap
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Jackie P.
Rating: 3 out of 5
following a purchase from 07/12/2021
Good follow-up
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Priscillia R.
Rating: 1 out of 5
following a purchase from 08/12/2021
Horrible I have the face burned of the large plates and buttons !!!! To be avoided
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Marie Sabrina D.
Rating: 2 out of 5
following a purchase from 08/12/2021
Unfortunately my daughter had an allergy
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Nadege V.
Rating: 3 out of 5
following a purchase from 07/12/2021
I received my two products and I still love them. I have received my order and I am very pleased with the service and the quality of the product. I'm very happy with the service and the quality of the product. I'm glad I got my money back. I'm sure it will be fine, but please be careful not to charge me twice, thank you.
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Francoise P.
Rating: 2 out of 5
following a purchase from 07/12/2021
too recent to evaluate
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Olivia B.
Rating: 3 out of 5
following a purchase from 06/12/2021
Super
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Sandra N.
Rating: 3 out of 5
following a purchase from 06/12/2021
The product arrived quickly, too bad the christmas box is not in a box, but just in a box ... but the coupon codes are appreciable!
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Celia L.
Rating: 3 out of 5
following a purchase from 07/12/2021
The soap and the cream without the oil are great, but the peeling and the exfoliant are not suitable for all acne-prone skin because my skin was inflamed from using them.
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Zaessinger S.
Rating: 1 out of 5
following a purchase from 06/12/2021
Disappointed with the toxic products of the product purchased and the response of the customer service
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Julie R.
Rating: 1 out of 5
following a purchase from 07/12/2021
Package received in bad condition the cream was damaged
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Pascale S.
Rating: 3 out of 5
following a purchase from 03/12/2021
The package was received promptly, but noted boxed and not packed in a box! It is a shame it was for a Christmas gift!
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Karine V.
Rating: 3 out of 5
following a purchase from 04/12/2021
I ordered a face care set and received it in a box and not in the white box. It's for Christmas, it's not pretty. It's not pretty.
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Véronique D.
Rating: 3 out of 5
following a purchase from 05/12/2021
A little disappointed with my day cream
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Audrey S.
Rating: 1 out of 5
following a purchase from 23/11/2021
Products full of endocrine disruptors. To be avoided.
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Alexandra A.
Rating: 2 out of 5
following a purchase from 04/12/2021
My opinion is very divided, I've been testing the products for a week now and they have completely stripped my skin of its natural oils and caused the appearance of large red patches.
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Ingrid D.
Rating: 2 out of 5
following a purchase from 05/12/2021
Box that is not a box only items, disappointed! I didn't even get the kit.
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Marjorie Q.
Rating: 2 out of 5
following a purchase from 27/11/2021
The packaging of the package remained to be desired given the price of the products it is exaggerated! The products are directly put in the box even no protective box just plastic that does not protect 0as at all because I have products that arrived with the packaging all crushed, fortunately it did not break the products!
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Océane C.
Rating: 1 out of 5
following a purchase from 28/11/2021
Package never received. I contacted customer service 2 weeks ago to report it, I was simply told to "wait" without any compensation proposal ... !
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Marie L.
Rating: 1 out of 5
following a purchase from 24/11/2021
When I went to the post office to pick up my package, they gave me another package with bottles of wine, mislabelled. A real circus
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Christelle L.
Rating: 3 out of 5
following a purchase from 07/11/2021
order received in 1 month. too long
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Valérie G.
Rating: 1 out of 5
following a purchase from 30/11/2021
I ordered a boxed set for Christmas. My order arrived without the boxed set...the products were wrapped in bubble wrap one by one and put in the shipping box...it looks like a boxed set. I am disappointed with this order.
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Johanna F.
Rating: 3 out of 5
following a purchase from 02/12/2021
The only problem is that the shipping costs are too expensive
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Deborah M.
Rating: 2 out of 5
following a purchase from 01/12/2021
Problem with the order ... reception not very fast
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Pauline P.
Rating: 3 out of 5
following a purchase from 26/11/2021
The products are very good, but the after sales service less so. I am a little disappointed, I received the oil-free cream with a broken tip (the cream did not pour), video to support, and the SAV told me to cut a piece of the stem and try again. I would have preferred to have a functional product...
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Stéphanie C.
Rating: 2 out of 5
following a purchase from 27/11/2021
I am not satisfied with the soap and the cream. These products are supposedly beneficial for skin problems (eczema, psoriasis, etc.), but I feel a lot of tingling and burning on my face after application.
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