Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 344 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 3 stars

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Celia L.
Rating: 3 out of 5
following a purchase from 07/12/2021
The soap and the cream without the oil are great, but the peeling and the exfoliant are not suitable for all acne-prone skin because my skin was inflamed from using them.
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Zaessinger S.
Rating: 1 out of 5
following a purchase from 06/12/2021
Disappointed with the toxic products of the product purchased and the response of the customer service
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Julie R.
Rating: 1 out of 5
following a purchase from 07/12/2021
Package received in bad condition the cream was damaged
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Pascale S.
Rating: 3 out of 5
following a purchase from 03/12/2021
The package was received promptly, but noted boxed and not packed in a box! It is a shame it was for a Christmas gift!
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Karine V.
Rating: 3 out of 5
following a purchase from 04/12/2021
I ordered a face care set and received it in a box and not in the white box. It's for Christmas, it's not pretty. It's not pretty.
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véronique D.
Rating: 3 out of 5
following a purchase from 05/12/2021
A little disappointed with my day cream
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Audrey S.
Rating: 1 out of 5
following a purchase from 23/11/2021
Products full of endocrine disruptors. To be avoided.
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Alexandra A.
Rating: 2 out of 5
following a purchase from 04/12/2021
My opinion is very divided, I've been testing the products for a week now and they have completely stripped my skin of its natural oils and caused the appearance of large red patches.
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Ingrid D.
Rating: 2 out of 5
following a purchase from 05/12/2021
Box that is not a box only items, disappointed! I didn't even get the kit.
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Marjorie Q.
Rating: 2 out of 5
following a purchase from 27/11/2021
The packaging of the package remained to be desired given the price of the products it is exaggerated! The products are directly put in the box even no protective box just plastic that does not protect 0as at all because I have products that arrived with the packaging all crushed, fortunately it did not break the products!
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Océane C.
Rating: 1 out of 5
following a purchase from 28/11/2021
Package never received. I contacted customer service 2 weeks ago to report it, I was simply told to "wait" without any compensation proposal ... !
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Marie L.
Rating: 1 out of 5
following a purchase from 24/11/2021
When I went to the post office to pick up my package, they gave me another package with bottles of wine, mislabelled. A real circus
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Christelle L.
Rating: 3 out of 5
following a purchase from 07/11/2021
order received in 1 month. too long
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Valérie G.
Rating: 1 out of 5
following a purchase from 30/11/2021
I ordered a boxed set for Christmas. My order arrived without the boxed set...the products were wrapped in bubble wrap one by one and put in the shipping box...it looks like a boxed set. I am disappointed with this order.
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Johanna F.
Rating: 3 out of 5
following a purchase from 02/12/2021
The only problem is that the shipping costs are too expensive
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Deborah M.
Rating: 2 out of 5
following a purchase from 01/12/2021
Problem with the order ... reception not very fast
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Pauline P.
Rating: 3 out of 5
following a purchase from 26/11/2021
The products are very good, but the after sales service less so. I am a little disappointed, I received the oil-free cream with a broken tip (the cream did not pour), video to support, and the SAV told me to cut a piece of the stem and try again. I would have preferred to have a functional product...
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Stéphanie C.
Rating: 2 out of 5
following a purchase from 27/11/2021
I am not satisfied with the soap and the cream. These products are supposedly beneficial for skin problems (eczema, psoriasis, etc.), but I feel a lot of tingling and burning on my face after application.
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Florence S.
Rating: 3 out of 5
following a purchase from 29/11/2021
The smells and textures are very pleasant. However, the peeling leaves residues on the small hair on the face, which are hard to remove. Despite all the treatments, I can't get rid of the little skin from the wing of my nose to the cheekbone. To be continued as the treatments begin.
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Rossana C.
Rating: 1 out of 5
following a purchase from 25/11/2021
I am very disappointed that I did not receive my full order. I wanted to test your products for the first time and I am really confused.
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linda H.
Rating: 1 out of 5
following a purchase from 27/11/2021
The product I received does not correspond to my order. Please come back to me as soon as possible to find a solution (refund or return of the real product).
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Monique A.
Rating: 3 out of 5
following a purchase from 30/11/2021
Boff I don't have the imprecision that it really works for the moment 7 days. But it makes my skin clear and soft
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Sandrine A.
Rating: 2 out of 5
following a purchase from 30/11/2021
Quite disappointed by the packaging it is question at the order of a box. Wrong, the products arrive in bulk in a package.
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Marie-France Y.
Rating: 3 out of 5
following a purchase from 30/11/2021
Fast delivery In the middle of a trial
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dominique S.
Rating: 1 out of 5
following a purchase from 28/11/2021
I have ordered gift boxes and have received them in a cardboard box. I am very much looking forward to the boxes for Christmas.
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corinne C.
Rating: 1 out of 5
following a purchase from 30/11/2021
My opinion it's a shame I sent you an email you never answered me. you send a box without box the shame for me to offer the package without box just a cardboard box.
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Mathilde V.
Rating: 1 out of 5
following a purchase from 27/11/2021
For the price, I'm really disappointed... and you don't even make a difference for skin types... Surprising for this price...
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FABIENNE H.
Rating: 3 out of 5
following a purchase from 29/11/2021
Soaps are expensive and therefore not affordable for everyone.
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Isaure G.
Rating: 2 out of 5
following a purchase from 26/11/2021
Package received in a box and bubble wrap. The pretty Pin up secret box that we see on the site is non-existent. No invoice inside; no explanatory note on the products. I received a product in addition, as there is nothing written on it I had to search on the internet to know what it was. So rather disappointed with the "neat" packaging
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Carole R.
Rating: 3 out of 5
following a purchase from 29/11/2021
I'm just starting and I don't have any results yet
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Charlotte P.
Rating: 3 out of 5
following a purchase from 26/11/2021
Box well damaged upon receipt damage
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Derya K.
Rating: 3 out of 5
following a purchase from 29/11/2021
The products are of good quality
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jessica T.
Rating: 3 out of 5
following a purchase from 28/11/2021
Very good product but paying shipping fees when the product will not be delivered to us I find it bof
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Stacey G.
Rating: 3 out of 5
following a purchase from 26/11/2021
Package received quickly. Well packaged, however, an error in the order :(
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Orianne B.
Rating: 1 out of 5
following a purchase from 28/11/2021
I ordered a gentle exfoliating treatment, which was open in the box, so the treatment had leaked into the box, not great.
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Zélie Z.
Rating: 3 out of 5
following a purchase from 28/11/2021
Great products but arrived damaged despite the protective bubbles. The plastic around the soap was torn and the brush dented. But probably because of the carrier.
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Sabrina B.
Rating: 1 out of 5
following a purchase from 28/11/2021
It does not suit my skin at all, although it is recommended for acne-prone skin. After 3 days of use I got an inflammation on my face, blistered everywhere, I had to go to the doctor to get a cream and antihistamines.
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Sonia C.
Rating: 3 out of 5
following a purchase from 26/11/2021
Stings a little on the face to be seen in the long term
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catherine V.
Rating: 1 out of 5
following a purchase from 27/11/2021
Jen never received my order
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Marie S.
Rating: 3 out of 5
following a purchase from 27/11/2021
It is a gift My friend is satisfied with the product but unfortunately she has a problem with the cap Marie from Toulon And my Friend Sylvie from Brittany
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