English 
Français 
Deutsch 
A
Rating: 2 out of 5
After 5 days of use I have more pimples than before
Translated reviews
Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 344 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 1, 2 and 3 stars
Reset filtersE
Rating: 2 out of 5
Hello, I am disappointed with the products I bought. The smell of the goat milk soap is really too strong and not natural ... Moreover, following the use of this first week: red patches appeared on my face and my skin is even drier than before using the products.
Translated reviews
A
Rating: 3 out of 5
For the moment 15 days of use and no change on the skin
Translated reviews
S
Rating: 3 out of 5
Disappointed that the cap of my cream arrived broken despite being wrapped in bubble wrap. It must have been like that from the start of the company, too bad.
Translated reviews
N
Rating: 1 out of 5
Ultra drying soap irritating I had more pimples/dry patches than new acne pimples and god knows I don't have fragile skin. 26€ in the trash! Disappointing! I'm sorry, I don't like to put negative comments in general, but this one seemed necessary
Translated reviews
J
Rating: 1 out of 5
It's been over a week since I ordered and so far I haven't received my order and I'm not getting any updates on the delivery status. I am very disappointed!
Translated reviews
E
Rating: 3 out of 5
The package I received was not what I ordered. I am still waiting for a refund.
Translated reviews
L
Rating: 3 out of 5
It dries the skin a lot, and even creates burns in some places. So I apply it after a cleanser and I never apply it as a mask
Translated reviews
L
Rating: 3 out of 5
Well
Translated reviews
S
Rating: 2 out of 5
I have to say that I am very pleased with the quality of the product and the service I received.
Translated reviews
S
Rating: 1 out of 5
Catastrophic! I don't recommend it at all! I still haven't received my package after 15 days of ordering. The delivery tracking indicates that the delivery man came but that I was absent. But I was at home at the time indicated, no delivery man showed up, no notice was left in my mailbox. Pinup asks me to pay a second time my shipping costs if I want to receive my package! I am still waiting for a refund for my undelivered order. First disastrous experience. I will not recommend this site again.
Translated reviews
S
Rating: 1 out of 5
Did not receive the products ordered and had a hard time getting the right products
Translated reviews
U
Rating: 2 out of 5
I placed an order this summer 2021 and the Precious Cream became grainy disappointed Cordially Sophie
Translated reviews
C
Rating: 1 out of 5
The oil-free cream contains 3 endocrine disruptors which makes it very harmful.
Translated reviews
F
Rating: 2 out of 5
Disappointed with the after-sales service following ax1 order error
Translated reviews
S
Rating: 1 out of 5
The payment was taken from me twice.
Translated reviews
M
Rating: 3 out of 5
I received an email from UPS asking me to pay additional fees in order to be delivered
Translated reviews
G
Rating: 1 out of 5
I did not receive my order which should have been delivered on 28.10.21 and I am asked to wait until 21 November to receive a replacement package.
Translated reviews
C
Rating: 3 out of 5
I have been using the products for over a year on my combination skin with few imperfections. The products have improved my skin little but I appreciate their texture and fragrance.
Translated reviews
M
Rating: 3 out of 5
I find that the soap dries out the skin a bit.
Translated reviews
N
Rating: 3 out of 5
Good evening, no results yet
Translated reviews
A
Rating: 3 out of 5
Very good
Translated reviews
M
Rating: 1 out of 5
I'm a very lucky man. I've never had a problem with my hair, but I'm sure it will be fine.
Translated reviews
E
Rating: 3 out of 5
The mask soap is quite aggressive for my skin, the cream is good but smells very strong. The hand and foot creams are good ;-)
Translated reviews
S
Rating: 1 out of 5
Customer service unfavourable advice
Translated reviews
C
Rating: 3 out of 5
No difference with other equivalent products
Translated reviews
T
Rating: 1 out of 5
Disappointed the delivery time was not respected and when the package was no message indicating that my package was available
Translated reviews
E
Rating: 1 out of 5
I haven't tested the products yet, but the delivery packaging is not great at all!
Translated reviews
M
Rating: 3 out of 5
Top products, a little disappointed because I had ordered a box but I only received the products in a box. Too bad for a gift
Translated reviews
T
Rating: 3 out of 5
Ordered and received well, but no announcement of customs fees on the site .... And it cost me 26frs anyway!
Translated reviews
A
Rating: 3 out of 5
Cleanses the face but does not reduce spots
Translated reviews
P
Rating: 1 out of 5
I still haven't received my order. First time this has happened I am a little disappointed!
Translated reviews
C
Rating: 1 out of 5
RS
Translated reviews
E
Rating: 3 out of 5
I like the soap because it improves the quality of my skin by refining it. However, I find that I have dry areas around my nose. You really need to moisturize. I also used the oil-free cream but I didn't like it. The gentle scrub is good too.
Translated reviews
E
Rating: 1 out of 5
I am used to ordering on pin up secret because the products are top! However my order did not go well at all long account to be debited but my order was not validated so I had to relaunch the customer service several times to end that the problem is settled without having any commercial gesture from them c disappointing.
Translated reviews
M
Rating: 2 out of 5
I received the broken soap....
Translated reviews
S
Rating: 2 out of 5
Expensive for a soap that for the moment I do not see anything special
Translated reviews
D
Rating: 3 out of 5
The box was damaged and all the creams were upside down in their boxes. When we opened the creams everything was stuck to the plastic between the jar and the lid. It would be nice if there was a small sheet with the instructions for using the products because the boxes are thrown away. Otherwise I am satisfied with the products for the moment, to see after a longer use.
Translated reviews
S
Rating: 3 out of 5
After 2 weeks of use I still don't see any results.
Translated reviews
C
Rating: 3 out of 5
Gives more buttons
Translated reviews