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C
Rating: 3 out of 5
Very good
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 656 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 1, 2 and 3 stars
Reset filtersK
Rating: 3 out of 5
The delivery is a bit long
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A
Rating: 3 out of 5
Disappointed by the galenic of the product and its smell
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C
Rating: 3 out of 5
The product looks good, it's only been a few days so I can't give an opinion on the use. On the other hand, regarding the packaging, tracking etc, very disappointed. The soap is sent in an envelope, without message, without order, without business card nothing, I understand better why "the influencers" are advertising it... Being a designer myself, in all my packages there is a little attention, a business card, the order form. In short, I hope the product will be of good quality after several uses.
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S
Rating: 2 out of 5
I think the product should still be good but then the packaging leaves a lot to be desired, I can't offer it as is, the label is completely off... I'm disappointed compared to my first order
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J
Rating: 3 out of 5
Delivery a little long compared to the expected date
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M
Rating: 2 out of 5
I have received my order and I am very pleased with the service.
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M
Rating: 1 out of 5
Delivery time extended by 8 days, no communication with the after sales service
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F
Rating: 3 out of 5
Surprised by the yellow colour of the three soaps I received because I have been using them for a year and they were always very white until now. To see if there are any differences when using them.
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C
Rating: 3 out of 5
Pretty good soap, smooth skin after using this soap but hey... Not as miraculous as all these influencers say... I find it good yes it leaves a smooth and clean skin, but in no way it makes all the imperfections disappear as all these influencers say..
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D
Rating: 2 out of 5
I am extremely disappointed with my last order because the precious cream turned out to be the first time this has happened to me and I had to throw my cream in the bin
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M
Rating: 1 out of 5
Why at each purchase you ask for the mail I am registered with you I will buy
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C
Rating: 1 out of 5
I have tried pin UP for 1 week and my skin has been irritated since then on my face and I feel tingling when I apply it.
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G
Rating: 1 out of 5
The order arrived very late and I will not be ordering again.
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A
Rating: 2 out of 5
I always have a doubt about the effectiveness of his products there soap is good but the peeling I am very disappointed
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N
Rating: 3 out of 5
I think the cream is not adapted to my skin type and maybe not to my age either. The soap dries the skin a lot and the cream is not moisturizing enough. It's a shame... So I think I'll use the soap for my son's pimples problems but for the cream, it won't help anyone unfortunately... It's a pity I couldn't try it before with samples for example.
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J
Rating: 2 out of 5
Certainly a very good product, but not for my skin which dried out on the chin and cheeks plus pimples in short it was not the right product for my skin.
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C
Rating: 3 out of 5
Top soap! I've been using it for years, morning and night. Nothing to say about it! The delivery is much too long: more than 15 days of waiting.
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L
Rating: 2 out of 5
Hi, usually I am delighted with Pin up secret but in this case I am disappointed with the service. Ordered on November 2 and received only on the 12th, upon receipt of the package, the exfoliating treatment had leaked.
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M
Rating: 1 out of 5
I did not receive the expected order. I had put together a box myself with a goat's milk, an oil-free cream and a smooth cream. I received two goat's milk soaps & a goat's milk scrub. I hope my order will be rectified.
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M
Rating: 2 out of 5
A lot of advertising for poor quality. An after-sales service that is not very explicit. The smell of the products is not pleasant. The products leave a dry skin, the day cream is sticky and the mask causes unpleasant tingling for the skin to the point of being forced to remove it for fear of being burned. The only positive point is the packaging.
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J
Rating: 1 out of 5
The soap and cream burns the skin and the peeling is useless as soon as you spread it, it already makes clumps in your fingers.
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A
Rating: 2 out of 5
After 5 days of use I have more pimples than before
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E
Rating: 2 out of 5
Hello, I am disappointed with the products I bought. The smell of the goat milk soap is really too strong and not natural ... Moreover, following the use of this first week: red patches appeared on my face and my skin is even drier than before using the products.
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A
Rating: 3 out of 5
For the moment 15 days of use and no change on the skin
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S
Rating: 3 out of 5
Disappointed that the cap of my cream arrived broken despite being wrapped in bubble wrap. It must have been like that from the start of the company, too bad.
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N
Rating: 1 out of 5
Ultra drying soap irritating I had more pimples/dry patches than new acne pimples and god knows I don't have fragile skin. 26€ in the trash! Disappointing! I'm sorry, I don't like to put negative comments in general, but this one seemed necessary
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J
Rating: 1 out of 5
It's been over a week since I ordered and so far I haven't received my order and I'm not getting any updates on the delivery status. I am very disappointed!
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E
Rating: 3 out of 5
The package I received was not what I ordered. I am still waiting for a refund.
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L
Rating: 3 out of 5
It dries the skin a lot, and even creates burns in some places. So I apply it after a cleanser and I never apply it as a mask
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L
Rating: 3 out of 5
Well
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S
Rating: 2 out of 5
I have to say that I am very pleased with the quality of the product and the service I received.
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S
Rating: 1 out of 5
Catastrophic! I don't recommend it at all! I still haven't received my package after 15 days of ordering. The delivery tracking indicates that the delivery man came but that I was absent. But I was at home at the time indicated, no delivery man showed up, no notice was left in my mailbox. Pinup asks me to pay a second time my shipping costs if I want to receive my package! I am still waiting for a refund for my undelivered order. First disastrous experience. I will not recommend this site again.
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S
Rating: 1 out of 5
Did not receive the products ordered and had a hard time getting the right products
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U
Rating: 2 out of 5
I placed an order this summer 2021 and the Precious Cream became grainy disappointed Cordially Sophie
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C
Rating: 1 out of 5
The oil-free cream contains 3 endocrine disruptors which makes it very harmful.
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F
Rating: 2 out of 5
Disappointed with the after-sales service following ax1 order error
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S
Rating: 1 out of 5
The payment was taken from me twice.
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M
Rating: 3 out of 5
I received an email from UPS asking me to pay additional fees in order to be delivered
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G
Rating: 1 out of 5
I did not receive my order which should have been delivered on 28.10.21 and I am asked to wait until 21 November to receive a replacement package.
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