Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 344 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 3 stars

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M
Magali O.
Rating: 3 out of 5
following a purchase from 22/09/2021
I am a little disappointed because the soap dries the skin a lot and the cream is comedogenic
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Beverley T.
Rating: 3 out of 5
following a purchase from 20/09/2021
I did not receive an email, shipping, or tracking number. Especially since I had chosen a delivery elsewhere than my home...
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Justine V.
Rating: 3 out of 5
following a purchase from 17/09/2021
It's not miracle products but I'm satisfied.
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Mandegou K.
Rating: 3 out of 5
following a purchase from 17/09/2021
Great product that I recommend to all my friends and family. I have been using your product for almost 2 years and I never get tired of it. The delivery is super fast.
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Leila D.
Rating: 2 out of 5
following a purchase from 19/09/2021
I love your products but now I'm really sad. My package is marked delivered but I haven't received anything 😞 I'm waiting for some feedback on my request.
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Pauline D.
Rating: 3 out of 5
following a purchase from 18/09/2021
I'm very pleased with the order and the soaps, nothing to complain about. Perfect. However, I had a duplicate bank debit made by mistake for the payment of my order and despite many emails, nothing moves and never seen the shadow of a refund ... I find it average being a mistake on their part...
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Hayate M.
Rating: 2 out of 5
following a purchase from 18/09/2021
I really like the soap but not at all the precious cream, it does not moisturize at all.
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Océane S.
Rating: 1 out of 5
following a purchase from 16/09/2021
Good product but huge delivery problem. My goat's milk soap was all crushed and melted, and the package was already half open.
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Amélie P.
Rating: 3 out of 5
following a purchase from 16/09/2021
I am very pleased with my order but disappointed because on the day I received it, the website showed a 30% discount, so I could have saved 40 euros...
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Marion H.
Rating: 3 out of 5
following a purchase from 09/10/2019
I use the goat's milk soap in the morning and evening, it has a pleasant smell and is really soft for my combination to oily skin with some imperfections, as well as the oil-free cream that moisturizes my skin well. These are quality products!
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Sabrine J.
Rating: 1 out of 5
following a purchase from 12/09/2021
Since I've been using goat's milk soap, I've had more and more pimples coming out
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Emilie T.
Rating: 2 out of 5
following a purchase from 14/09/2021
I discovered by chance that the oil free cream had a very bad rating on the Yuka app because of its harmful ingredients (phenoxyetanol). I thought they were natural products. I was wrong...
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manon F.
Rating: 3 out of 5
following a purchase from 13/09/2021
packages not received product not touched
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Elisabeth E.
Rating: 3 out of 5
following a purchase from 10/09/2021
Hello Too early to evaluate. Sorry
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Antouria L.
Rating: 2 out of 5
following a purchase from 11/09/2021
My order did not arrive on the day indicated
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Malory P.
Rating: 3 out of 5
following a purchase from 17/07/2021
After an order cancelled for non-payment which was not a payment. I have contacted the sav who has then responded and satisfied my request. I received my order and it was fine.
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Lauriane G.
Rating: 3 out of 5
following a purchase from 07/07/2021
Very good site. Ordered quickly and shipped.
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Mélanie G.
Rating: 1 out of 5
following a purchase from 06/09/2021
I don't like the perfume
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Nathalie R.
Rating: 2 out of 5
following a purchase from 07/09/2021
I've been using it morning and night for a week now, and so far I've had even more pimples...to be seen over a month
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Marion M.
Rating: 1 out of 5
following a purchase from 07/09/2021
I received my package (oil free cream + goat milk soap) but the package was damaged. Inside, the container of the cream was cracked, so there was some outside. (So unusable) I contacted the after sales service but no answer since. I am disappointed for such a brand, with such expensive products.
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Severine R.
Rating: 2 out of 5
following a purchase from 06/09/2021
I am disappointed because I had received a message that an error occurred in the delivery of my package. We are doing everything possible to get it back on its way. And on receipt the soap was very damaged! Even broken 😞
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Johanna L.
Rating: 3 out of 5
following a purchase from 08/09/2021
Great soap, however the delivery was very long and delayed by 4 days... too bad
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Emilie D.
Rating: 1 out of 5
following a purchase from 07/09/2021
Badly cut, leaves "traces" so impossible to put on a dress or trousers close to the body....
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Aminatou M.
Rating: 2 out of 5
following a purchase from 06/09/2021
I have ordered 3 times and unfortunately on my 2nd order I did not receive a product. I sent an email and no answer I am disappointed and I am afraid to order again and yet I like the products.
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Margot R.
Rating: 3 out of 5
following a purchase from 03/09/2021
Package sent one week after the order was placed.
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Es Sabbar M.
Rating: 1 out of 5
following a purchase from 05/09/2021
It's a piece of shit, you don't give a damn about people, you rip them off with your products 1 26€ 26€ for nothing, I got pimples all over my face because of your shit, I put a star just because you forced me to, otherwise I wouldn't have put anything !!!!!!!!!!!
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Xaviera C.
Rating: 3 out of 5
following a purchase from 01/09/2021
Well
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Ketty A.
Rating: 3 out of 5
following a purchase from 28/08/2021
Hello, Delivery time respected. Good job. However the knot of the box untied. Since it was to offer 😊😊
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Fatouma K.
Rating: 1 out of 5
following a purchase from 31/08/2021
No one has received my package, which is said to be in dispute with the post office. I would like a refund ......
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Megane M.
Rating: 3 out of 5
following a purchase from 01/09/2021
Well
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Vanessa J.
Rating: 2 out of 5
following a purchase from 31/08/2021
I did not like all the products
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Mariame D.
Rating: 3 out of 5
following a purchase from 01/09/2021
Soap very good I find the cream without oil not moisturizing enough and the peeling useless. I do not recommend the peeling
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Adjo Flore G.
Rating: 1 out of 5
following a purchase from 31/08/2021
50% additional costs not foreseen to clear the goods through customs!
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maRietta M.
Rating: 1 out of 5
following a purchase from 30/08/2021
soap that dries out the skin too much my daughter used it for 2 days resulting in huge patches on the face and neck forced to go to the dermatologist and treatment for a good month I absolutely do not recommend
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Chantal D.
Rating: 1 out of 5
following a purchase from 24/08/2021
Delivery time too long
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Sylvie B.
Rating: 3 out of 5
following a purchase from 30/08/2021
The products are good but too expensive. It's a pity I won't be able to renew my purchases
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Gladys A.
Rating: 3 out of 5
following a purchase from 29/08/2021
The soap is exceptional. The scrub and the oil-free cream are much less so... Too bad.
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Aurore L.
Rating: 1 out of 5
following a purchase from 26/08/2021
Disappointed! DO NOT BUY when you live in the DOM TOM, the site does not remove the vat of metropolitan France. Your parcel arrives and you have to pay the vat of your department. Result: payment VAT x2 The best is that the site refuses you the refund of the vat under the pretext that it is a customs fee. A total lack of professionalism and I consider this as theft !!!!!!!
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Julie M.
Rating: 3 out of 5
following a purchase from 26/08/2021
The quality of the products is really great but if you add the colissimo fees + the customs fees it is very expensive and does not encourage to order again.
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Dominique H.
Rating: 3 out of 5
following a purchase from 21/08/2021
I can't say any more. I've been using them for a while now ....
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