Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 657 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 3 stars

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V
Veronique C.
Rating: 3 out of 5
following a purchase from 26/09/2021
Missing products when I received my order. Made an email to report it, very quick response and sent the rest of my order.
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Clarisse G.
Rating: 3 out of 5
following a purchase from 27/09/2021
Delivery a little long
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Meryle B.
Rating: 2 out of 5
following a purchase from 28/09/2021
So I've been testing the products for 15 days. I bought the soap, the scrub and the cream. The soap is sumpa and the smell is pleasant... The scrub top And the cream I can not use the bottle is broken. For the after-sales service they are not very pleasant.
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Annie-Claude M.
Rating: 3 out of 5
following a purchase from 27/09/2021
Great products Delivery conforms to specifications Site to be recommended
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Liza C.
Rating: 3 out of 5
following a purchase from 27/09/2021
After I placed my order I received the precious cream which looks like curd. I sent a picture of the cream and they sent me back a new jar of cream. I just wish I had a gesture for my next order. Because it's not normal to have received a product like that, especially with my skin problems.
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Kaba T.
Rating: 1 out of 5
following a purchase from 25/09/2021
I noticed that when there is 40% off when you order you always receive yellow soaps and they don't have the same smell as usual so I was disappointed. Am I the only one in this case? !!!!!
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Joanna S.
Rating: 2 out of 5
following a purchase from 24/09/2021
The spring of the cap is broken and the cream comes out very badly ... positive point it smells very good
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Julie R.
Rating: 2 out of 5
following a purchase from 26/09/2021
This is a very personal opinion but I find that the products smell strongly of perfume, and I have sensitive skin so it is not very suitable for me.
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Marianne S.
Rating: 1 out of 5
following a purchase from 27/09/2021
too slow delivery
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Nawel K.
Rating: 3 out of 5
following a purchase from 24/09/2021
Very dry skin. Many pimples have matured... is this the normal process?
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Noémie T.
Rating: 1 out of 5
following a purchase from 25/09/2021
No packages received
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Elise C.
Rating: 3 out of 5
following a purchase from 25/09/2021
At the top
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Marion V.
Rating: 1 out of 5
following a purchase from 25/09/2021
Opinion: I have not yet tested the product, but I am not at all satisfied with the time of receipt and tracking.order placed on Friday evening mail on Monday to confirm the shipment then .... nothing!And if I had not re-launched the customer service I wonder if they would have one day entrusted to the Post Office! So very disappointed because in view of the amount of costs for a soap received in a vulgar bubble envelope I find it abused.
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Christelle S.
Rating: 3 out of 5
following a purchase from 26/09/2021
In use, they seem to be good products
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Audrey J.
Rating: 3 out of 5
following a purchase from 27/09/2021
Top soap but it stings, precious cream and oil-free cream make the skin too dry and taut, the daily peeling and gentle scrub satisfying but no more.
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Elodie M.
Rating: 1 out of 5
following a purchase from 25/09/2021
The pump of the cream does not work it is not practical to take the product with a stick. Disappointed for my first purchase.
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Floriane G.
Rating: 1 out of 5
following a purchase from 24/09/2021
I am extremely disappointed by this site which still has not delivered my order.
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Tiffany C.
Rating: 2 out of 5
following a purchase from 25/09/2021
Very good product. But the delivery paid to be delivered in 48h was not respected and was delivered to me in 1 week.
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Lataifa M.
Rating: 2 out of 5
following a purchase from 26/09/2021
The package arrived after 2 weeks in a disgraceful packaging, and the smell is a terrible smell of insect spray...sorry but I am very disappointed, and it stings and does not foam.
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Gladys B.
Rating: 3 out of 5
following a purchase from 26/09/2021
The product I ordered gives me patches.
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Anais F.
Rating: 2 out of 5
following a purchase from 23/09/2021
The soap burns my skin ... but the oil-free cream is really good
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Déborah B.
Rating: 2 out of 5
following a purchase from 22/09/2021
Fast delivery. However, with use, the products dry out my skin and give me pimples. I am therefore disappointed. According to dermatologists, it is very bad to put animal proteins on the body.
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Magali O.
Rating: 3 out of 5
following a purchase from 22/09/2021
I am a little disappointed because the soap dries the skin a lot and the cream is comedogenic
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Beverley T.
Rating: 3 out of 5
following a purchase from 20/09/2021
I did not receive an email, shipping, or tracking number. Especially since I had chosen a delivery elsewhere than my home...
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Justine V.
Rating: 3 out of 5
following a purchase from 17/09/2021
It's not miracle products but I'm satisfied.
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Mandegou K.
Rating: 3 out of 5
following a purchase from 17/09/2021
Great product that I recommend to all my friends and family. I have been using your product for almost 2 years and I never get tired of it. The delivery is super fast.
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Leila D.
Rating: 2 out of 5
following a purchase from 19/09/2021
I love your products but now I'm really sad. My package is marked delivered but I haven't received anything 😞 I'm waiting for some feedback on my request.
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Pauline D.
Rating: 3 out of 5
following a purchase from 18/09/2021
I'm very pleased with the order and the soaps, nothing to complain about. Perfect. However, I had a duplicate bank debit made by mistake for the payment of my order and despite many emails, nothing moves and never seen the shadow of a refund ... I find it average being a mistake on their part...
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Hayate M.
Rating: 2 out of 5
following a purchase from 18/09/2021
I really like the soap but not at all the precious cream, it does not moisturize at all.
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Océane S.
Rating: 1 out of 5
following a purchase from 16/09/2021
Good product but huge delivery problem. My goat's milk soap was all crushed and melted, and the package was already half open.
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Amélie P.
Rating: 3 out of 5
following a purchase from 16/09/2021
I am very pleased with my order but disappointed because on the day I received it, the website showed a 30% discount, so I could have saved 40 euros...
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Marion H.
Rating: 3 out of 5
following a purchase from 09/10/2019
I use the goat's milk soap in the morning and evening, it has a pleasant smell and is really soft for my combination to oily skin with some imperfections, as well as the oil-free cream that moisturizes my skin well. These are quality products!
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Sabrine J.
Rating: 1 out of 5
following a purchase from 12/09/2021
Since I've been using goat's milk soap, I've had more and more pimples coming out
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Emilie T.
Rating: 2 out of 5
following a purchase from 14/09/2021
I discovered by chance that the oil free cream had a very bad rating on the Yuka app because of its harmful ingredients (phenoxyetanol). I thought they were natural products. I was wrong...
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Manon F.
Rating: 3 out of 5
following a purchase from 13/09/2021
packages not received product not touched
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Elisabeth E.
Rating: 3 out of 5
following a purchase from 10/09/2021
Hello Too early to evaluate. Sorry
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Antouria L.
Rating: 2 out of 5
following a purchase from 11/09/2021
My order did not arrive on the day indicated
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Malory P.
Rating: 3 out of 5
following a purchase from 17/07/2021
After an order cancelled for non-payment which was not a payment. I have contacted the sav who has then responded and satisfied my request. I received my order and it was fine.
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Lauriane G.
Rating: 3 out of 5
following a purchase from 07/07/2021
Very good site. Ordered quickly and shipped.
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Mélanie G.
Rating: 1 out of 5
following a purchase from 06/09/2021
I don't like the perfume
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