Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Peeling a big joke, no peeling effect. The cream texture is anything but oil free and the goat milk soap, apart from smelling much too strongly of tea tree, is no more effective than a simple and 10x cheaper goat milk soap. Very good for the price.
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Souad D.
Rating: 2 out of 5
following a purchase from 15/08/2021
I received my package with an open product that had leaked in the package. I tried to contact you and could not get through...I took pictures of my package
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Natacha B.
Rating: 3 out of 5
following a purchase from 14/08/2021
Not effective
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Christell M.
Rating: 3 out of 5
following a purchase from 14/08/2021
Fast and efficient delivery. The package should be accompanied by a consumer brochure, a flyer on the range, the mode of use ... It lacks glamour!
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Ludivine D.
Rating: 1 out of 5
following a purchase from 15/08/2021
0/10. no commercial gesture established for the inconvenience caused..I had more the impression to annoy people all that because every day I asked myself the question or it was with my package..here is the feeling that I had. I will definitely not be placing any more orders
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Bouchra B.
Rating: 2 out of 5
following a purchase from 12/08/2021
I have not observed any improvement in my skin, on the contrary, I feel that it is drier. So I stopped using the soap and only use the cream
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Vanessa L.
Rating: 1 out of 5
following a purchase from 11/08/2021
I have been charged twice for a single order and my requests for refunds have not been answered...
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Marjorie C.
Rating: 2 out of 5
following a purchase from 09/08/2021
The scrub doesn't have enough grains for a proper exfoliation, the purifying mask contains wax, which leaves a soft effect but I'm not sure it's a good idea on an oily skin, personally it makes me uncomfortable, the oil-free cream I find it too rich, I use it on the body The packaging is nice. I'm not very happy with my purchase, I won't buy it again.
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Maurine C.
Rating: 1 out of 5
following a purchase from 09/08/2021
The products I ordered are not what I received. They offered me a refund or promo code deal with no news for over a week now.
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Diangou G.
Rating: 1 out of 5
following a purchase from 08/08/2021
I ordered 2 soaps plus a cream and only saw 1 again. I sent a message to customer service and they told me that the weight of the package was correct.
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Marie-Christine G.
Rating: 2 out of 5
following a purchase from 06/08/2021
I am very satisfied with the products, but I am still waiting for the 30% discount as promised by email.
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Lydie S.
Rating: 1 out of 5
following a purchase from 08/08/2021
I've only been using it for a week, no effect for the moment, on the contrary, pimples are appearing. I'm still doubtful about the effectiveness of the product.
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Sandrine L.
Rating: 3 out of 5
following a purchase from 06/08/2021
Does not suit my skin. The smell is very strong in essential oils. I am a little disappointed and the soap is expensive.
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Siham C.
Rating: 2 out of 5
following a purchase from 07/08/2021
I've ordered 3 times and there is always an oversight, there is always a cream missing
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Aurelie W.
Rating: 3 out of 5
following a purchase from 05/08/2021
nothing to report, products like any other
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Chloé C.
Rating: 1 out of 5
following a purchase from 04/08/2021
I did not receive my package... too bad
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Debraline M.
Rating: 3 out of 5
following a purchase from 04/08/2021
I'm not sure what to do about it, but I'm sure it's a good idea.
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Tiphany R.
Rating: 3 out of 5
following a purchase from 03/08/2021
The package was received in perfect condition. The only negative point is the delivery time, which I find too long. Thank you
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Maddie P.
Rating: 3 out of 5
following a purchase from 02/08/2021
The products are great but a bit expensive for my taste
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Marie S.
Rating: 2 out of 5
following a purchase from 30/07/2021
Disappointed: unattractive or even unpleasant smell. Drying of the skin observed. Rather disappointing results for such a high price. I do not recommend it. The buzz around these products fed by these influencers/ceivers bothers me. I will not be fooled anymore! I am very UNSATISFIED 👎👎👎🤬
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Nathalie C.
Rating: 2 out of 5
following a purchase from 30/07/2021
For the moment no effects
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Mimouna B.
Rating: 1 out of 5
following a purchase from 30/07/2021
My 2 orders have been combined, I would like the refund of my shipping costs please. Thank you very much.
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Vanessa L.
Rating: 1 out of 5
following a purchase from 31/07/2021
I ordered on August 1 and received the package on August 9.
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Laurianne P.
Rating: 3 out of 5
following a purchase from 01/08/2021
The soap is great but the mask is not at all. I also scanned it and it is very poor (bad ingredients for the skin).
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Nathalie D.
Rating: 1 out of 5
following a purchase from 22/07/2021
I had to wait 3 weeks to recommend the right one and again I was charged for delivery. Very disappointed with the tracking and customer service
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Marilyne D.
Rating: 3 out of 5
following a purchase from 25/07/2021
Soap is fine, but the precious cream does not moisturize, at least for me
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Raquel S.
Rating: 1 out of 5
following a purchase from 28/07/2021
I contacted 2x to be sure if it is including the TTC . And no, I got screwed. They told me that they are wrong and it's not my problem, I'm your customer! So I hope I'll get some feedback... thank you for contacting me.
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Madiha S.
Rating: 1 out of 5
following a purchase from 28/07/2021
I was supposed to receive an extra lounge with the purchase of a pack, which I did not receive... disappointed!
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Carole D.
Rating: 3 out of 5
following a purchase from 25/07/2021
After two weeks of use, it is difficult to see a result. However, the products are pleasant to use. The cream is very good for combination/oily skin. The mask gives a glow. The soap is good, but the peels are not exceptional.
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Stéphanie M.
Rating: 1 out of 5
following a purchase from 25/07/2021
I put a star because I can't put zero. I have not received my package. I have been waiting for almost 15 days for an answer from customer service! To date, I do not have my order and I lost 52 euros. So no I do not recommend at all. To flee.
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Maureen L.
Rating: 1 out of 5
following a purchase from 20/07/2021
I have been a customer of pin-up secret for almost a year. I like the products but I am disappointed with the customer service, I have sent several to report that I was charged by pin-up secret 2 times the sum of 70.85€ for a single package. The service responded by telling me that they were sending my request to the appropriate department. Since then I have not received any information. I would like to be reimbursed as soon as possible for this amount. I would like to be reimbursed as soon as possible. LEGAVRE Maureen.
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Anaelle D.
Rating: 2 out of 5
following a purchase from 19/07/2021
The parcel arrived in a month when we had paid for it to arrive in 48h-72h... nevertheless the parcel arrived without breakage thank you
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Marjorie R.
Rating: 3 out of 5
following a purchase from 18/07/2021
Good product, but delivery problem. Once I contacted customer service, the package was found and delivered but it took 2 weeks...
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Asma B.
Rating: 2 out of 5
following a purchase from 20/07/2021
No apparent results after 2 weeks of use... I have slightly enlarged pores and it doesn't even get any better knowing that I bought all the face products and I follow their instructions to the letter!
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Carla R.
Rating: 3 out of 5
following a purchase from 18/07/2021
The soap is really good it does good to the skin but unfortunately I paid extra to receive it as soon as possible (between 3 to 5 days) but I only received it 2 weeks later, it was a little long but not serious otherwise top
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Sandra C.
Rating: 3 out of 5
following a purchase from 19/07/2021
I received the order and it was on time and the pills work great. Too bad
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Laurie R.
Rating: 1 out of 5
following a purchase from 20/07/2021
The soap smells too much like perfume, and leaves the skin very dry. Too bad, I'm a bit disappointed
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Rémila S.
Rating: 3 out of 5
following a purchase from 17/07/2021
Delivery time 20/20 The smell of geranium is a little too pronounced I do not appreciate too much.
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Audrey C.
Rating: 2 out of 5
following a purchase from 17/07/2021
Very very long delay
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Severine S.
Rating: 2 out of 5
following a purchase from 19/07/2021
This is my 3rd order from pin up, and this time there was a problem with late delivery. I was very pleased with the quality of the product and the service I received from them.
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