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M
Rating: 2 out of 5
Package not received after 10 days. I had to call customer service again.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 657 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 1, 2 and 3 stars
Reset filtersM
Rating: 3 out of 5
I love the smell but I can't give it away
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K
Rating: 3 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product and the quality of the service.
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J
Rating: 1 out of 5
A disaster, my skin is swollen red and full of pimples
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A
Rating: 3 out of 5
Does not solve the skin problems, to see with time...pleasant texture
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S
Rating: 2 out of 5
Long delivery time
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M
Rating: 1 out of 5
The soaps look like chemicals and not goat's milk not satisfied with them I don't recommend ....
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S
Rating: 2 out of 5
I don't think they are natural products. Ever since I started, my eyes have been itchy. So I already stopped. One week o Wow. I'm very disappointed that this product doesn't work for me. I thought it would!
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D
Rating: 3 out of 5
Well
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V
Rating: 3 out of 5
My order didn't contain a box even though I ordered a set 🤷🏾♀️, disappointed on that point but for the rest it's still the same quality 😁
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C
Rating: 3 out of 5
Good product, a little expensive and I hate the smell
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M
Rating: 3 out of 5
Deadlines met but lack of explanation too bad
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I
Rating: 1 out of 5
Send 2 peels instead of the moisturizer
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C
Rating: 1 out of 5
Not suitable for dry and sensitive people and it is not indicated anywhere
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S
Rating: 1 out of 5
A mistake in my order disappointed me a lot this time. I ordered 4 monoi soaps and I received 4 of another fragrance 😔
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P
Rating: 3 out of 5
The soap was not the usual colour, this has happened twice now
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S
Rating: 1 out of 5
Foot cream ,eye powder ,.... Too much silicone not convinced at all D a beautician
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A
Rating: 1 out of 5
Very disappointed! The packaging is "chtip", and the product purchased is also of very poor quality. I let myself use it twice: it linted without even letting the product work, and stayed on the down. I will even throw it away: disappointed disappointed! I don't recommend it to anyone (remember: peeling)
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S
Rating: 1 out of 5
Product does not conform!!!
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N
Rating: 1 out of 5
I did not receive my package, I made a claim 10 days ago and still no answer I will never order from them again
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C
Rating: 3 out of 5
I am disappointed that I have to travel 25 km to pick up my parcel at a parcel relay. This distribution should be reviewed
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A
Rating: 3 out of 5
Shared for now. Out of 3 orders, the first one was pretty good, the second one was a disaster. I never received my package which was sent to a relay 30 km from my home. The only time I was able to go there I was told that it was picked up by someone else. The only time I was able to go there I was told that it was picked up by someone else, but the parcel was finally at the relay, so I wasn't going to drive 60 km again. More than a month to be reimbursed. And the last order very satisfied very fast. The products, I love the soap and the cream without oil but not yet effective enough for my oily skin, I still shine a lot.
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J
Rating: 1 out of 5
I still haven't received my order. I am waiting for a return from you but seeing the time passing (I wonder how much longer I have to wait) if I will not ask for a refund!
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S
Rating: 1 out of 5
Hello, I never received my package
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N
Rating: 1 out of 5
Skin-aggressive products
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V
Rating: 3 out of 5
The hydration is not bad... but the smell does not correspond to me...
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M
Rating: 3 out of 5
Goat's milk soap is an excellent product....but I wouldn't say the same about the others:(
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A
Rating: 3 out of 5
Very good products which I am very satisfied with! However, I placed an order to benefit from a promotional offer and I did not get the advertised offer. Despite my emails to customer service, my request was not taken into account. I am therefore dissatisfied with the management of customer relations.
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M
Rating: 3 out of 5
At the top
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M
Rating: 3 out of 5
I bought this soap because everyone talks about it and it is great for acne. So I tried it when I was in the middle of a crisis and yes it helped the pimples to dry and go away faster but on the other hand it dried and burned my skin especially on my forehead and cheek and I became quite red... so I will only use it some days when I really have a good crisis of pimples but on a daily basis it is too aggressive for my skin.
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M
Rating: 1 out of 5
I never received my last package The after sales service is unreachable I am just told that you received the package on such and such a date ... but I don't understand that I didn't receive the package. To be avoided The after sales service is not at all serious No guarantee on the delivery
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S
Rating: 3 out of 5
Good product but I would have liked a stand to make it easier to store. On the other hand, it leaves my skin a little dry despite good overall hydration, but it does remove redness over time
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C
Rating: 1 out of 5
Disappointed. Price paid high for having a drier skin than before despite the rich cream, and the soap that just fulfills its role as soap. The smell is quite strong and not very pleasant for me. I will not recommend.
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M
Rating: 1 out of 5
I'm really sorry I bought it because I think it doesn't work for everyone and I didn't think this soap was a miracle. It's not that at all, it dries the skin too much and even if I moisturize my skin is still dry.
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S
Rating: 1 out of 5
Frankly I am on it, I have an oily skin and it became more oily and it made me buttons and opened the ports, I wanted to try the soap but I hesitate! Sorry
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P
Rating: 3 out of 5
In fact I am divided! The order arrived very quickly, the soap is very well noted and it is really great, but, and this is my problem, the cream without oil is very very badly noted! 19.8 for the soap and 2.2 for the cream! Big disappointment! Even if I think to continue to use the soap...I have skin problems since years and it is the 1st product which is effective
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H
Rating: 1 out of 5
I wouldn't recommend it at all The delivery time and delivery was fine but the product itself is horrible it doesn't smell good it burns my face I had to rinse it off in a hurry
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D
Rating: 1 out of 5
Disappointed with the smell of the goat's milk soap. Very unpleasant pungent lavender smell. Too bad 🙁
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C
Rating: 2 out of 5
I have received the product and it is very good. I have been very satisfied with the service and the quality of the product and I am very pleased with the service.
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S
Rating: 2 out of 5
The packaging leaves something to be desired, the soap is delivered in bubble wrap and is quickly stuffed into an envelope. Can certainly do better.
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