Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 344 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 3 stars

Reset filters
E
eloise C.
Rating: 1 out of 5
following a purchase from 08/05/2021
The seaweed mask stank and the customer service department ignored all my messages even though I placed an order for over 80€. I am outraged
Translated reviews
G
Gracias B.
Rating: 3 out of 5
following a purchase from 09/05/2021
I've been using the soap for a week now so I don't know what to say
Translated reviews
G
Gajanthan K.
Rating: 1 out of 5
following a purchase from 05/05/2021
Both masks dehydrated my face
Translated reviews
A
Aurore J.
Rating: 2 out of 5
following a purchase from 07/05/2021
I only liked 1 out of 3 products
Translated reviews
M
Marie C.
Rating: 3 out of 5
following a purchase from 03/05/2021
We don't always get an answer on Facebook, and as last time there was an oversight for a product, I think a small gift would be nice, a gesture from you for this inconvenience.
Translated reviews
A
Aurélie C.
Rating: 3 out of 5
following a purchase from 06/05/2021
I received my order and quickly! For the soap, I have only been using it for 3 days and I'm waiting for 15 days to decide.
Translated reviews
L
Lisa D.
Rating: 3 out of 5
following a purchase from 06/05/2021
Great smell and really works! But a bit expensive for a soap...I take back 2 stars for the price
Translated reviews
H
Houda H.
Rating: 3 out of 5
following a purchase from 05/05/2021
Assez content
Translated reviews
K
Katia M.
Rating: 3 out of 5
following a purchase from 05/05/2021
I have been using the goat soap from pin up secret for a week now and frankly I am starting to get a little result. I will give you my opinion after a month of use and thank you very much for your seriousness
Translated reviews
I
Ines T.
Rating: 1 out of 5
following a purchase from 30/04/2021
I had boron and irritation
Translated reviews
Y
Yousra M.
Rating: 2 out of 5
following a purchase from 05/05/2021
Not bad, but I prefer other products
Translated reviews
S
Sila K.
Rating: 3 out of 5
following a purchase from 30/04/2021
It gave me red spots I don't understand why
Translated reviews
S
Sarah O.
Rating: 3 out of 5
following a purchase from 04/05/2021
I ordered a boxed set and would have liked to receive a box with the products and not the separate products! Poor presentation
Translated reviews
R
Rosanna P.
Rating: 1 out of 5
following a purchase from 03/05/2021
Products with bad components
Translated reviews
A
Alexandra T.
Rating: 3 out of 5
following a purchase from 30/04/2021
Very good, however I took the precious cream set I should have tested the one with the oil free cream. Because I still have a lot of acne and eczema.
Translated reviews
I
Inass B.
Rating: 3 out of 5
following a purchase from 02/05/2021
Top but very expensive
Translated reviews
C
Coralie D.
Rating: 3 out of 5
following a purchase from 30/04/2021
Products received, I will see in a while if these products are as good as this
Translated reviews
H
Hashley C.
Rating: 1 out of 5
following a purchase from 03/05/2021
I won't note it down now because I've only just tried it
Translated reviews
L
Leathycia L.
Rating: 1 out of 5
following a purchase from 03/05/2021
Very bad product that burned my skin
Translated reviews
M
Marianne B.
Rating: 3 out of 5
following a purchase from 02/05/2021
The soap is great, I've already noticed an improvement, my complexion is even and the spots are less and less visible. On the other hand, the peeling and the oil-free cream are, for me, useless.
Translated reviews
N
Nathalie S.
Rating: 3 out of 5
following a purchase from 03/05/2021
Great product, fast shipping
Translated reviews
I
Ikram R.
Rating: 3 out of 5
following a purchase from 03/05/2021
Good product, see the results over time.
Translated reviews
H
Hélène M.
Rating: 3 out of 5
following a purchase from 01/05/2021
Very good natural products as far as the soap and the precious cream are concerned. I suffer from eczema since I was 13 years old and I don't have any more on my fingers and face since I use these products. With a mixed skin it was not easy to find products adapted to my skin and I was more than fed up with using products for atopic skin full of petrochemicals (like Aven or A-Derma) or using cortisone based cream which is bad in the long run. So thank you pinup and please never change the formula of these products. On the other hand, I have a big problem with the formula of the hand cream I ordered and yes, the presence of Butylphenil methylpropional is to be avoided because it is irritating, allergenic and a potential endocrine disruptor! Frankly I don't understand how you can offer natural and quality products and put that in a hand cream. So I remove my eczema with soap and I irritate my hands with the cream... it's the snake that dies its tail!
Translated reviews
M
Marion W.
Rating: 2 out of 5
following a purchase from 02/05/2021
Having psoryasis, in just a few masks I already notice a difference on my skin. I hope it will improve in the long run
Translated reviews
A
Adoracion B.
Rating: 3 out of 5
following a purchase from 30/04/2021
Delivery too long
Translated reviews
S
Sara D.
Rating: 2 out of 5
following a purchase from 01/05/2021
Damaged article, impact in the soap Flexible packaging not adapted. Soap to be offered, it is therefore impossible
Translated reviews
E
Elodie B.
Rating: 2 out of 5
following a purchase from 01/05/2021
The package takes too long to arrive and the soap does not work miracles for the price
Translated reviews
A
Audrey D.
Rating: 2 out of 5
following a purchase from 29/04/2021
At first I had good results but then I got a lot of pimples ...
Translated reviews
C
Chaima E.
Rating: 3 out of 5
following a purchase from 03/05/2021
Good product but I am still waiting for my stains to disappear
Translated reviews
Y
Yassmina B.
Rating: 1 out of 5
following a purchase from 02/05/2021
Finally expensive product for little result with very little hindsight. The soap dries the skin. The moisturizer is sticky.
Translated reviews
F
Fatima B.
Rating: 1 out of 5
following a purchase from 02/05/2021
I have pimples and patches on my face.
Translated reviews
V
Vanessa O.
Rating: 1 out of 5
following a purchase from 14/04/2021
My skin has become worse than before. I used to be very self-conscious but now it's even worse.
Translated reviews
J
Jolie A.
Rating: 2 out of 5
following a purchase from 15/04/2021
Honestly it changes almost nothing
Translated reviews
D
delphine C.
Rating: 1 out of 5
following a purchase from 29/04/2021
I am satisfied with the goat's milk facial soap but dissatisfied with the customer service. There was an error in a product delivered (wrong fragrance) and the solution they offered me was to reorder with a 40% discount knowing that I already had this discount when I ordered. Therefore, if there is a delivery error, the customer must keep the product even if it is not the one ordered. This is unacceptable.
Translated reviews
D
Delphine R.
Rating: 3 out of 5
following a purchase from 30/04/2021
Quality products and fast shipping of orders.
Translated reviews
M
Maud B.
Rating: 3 out of 5
following a purchase from 29/04/2021
Package received on time. I tried the goat's milk soap (mask). Not enough time to tell if it has any effect and I'm not a fan of the smell. Very expensive for soap ....
Translated reviews
F
Fanny A.
Rating: 2 out of 5
following a purchase from 29/04/2021
Disappointed with the delivery, the delivery man didn't even bother to ring the intercom while I was at home. I had to make arrangements to pick up the package because the post office hours did not coincide with my work hours.
Translated reviews
S
Stephanie A.
Rating: 3 out of 5
following a purchase from 29/04/2021
Sounds good
Translated reviews
C
Corinne D.
Rating: 2 out of 5
following a purchase from 29/04/2021
Difficult to rate I just received my package
Translated reviews
P
Pierrette C.
Rating: 1 out of 5
following a purchase from 28/04/2021
My package is blocked before delivery to the carrier since 30/04.
Translated reviews