Customer reviews of Pinup Secret

I had two different colored soaps 😡

A little early (one week) to evaluate the product, seems good. Price much too excessive The soap could at least be sold with a box to store it, given the price.

Pas top Dries the skin even when combining goat's milk soap and precious cream Odour not very pleasant

Does not work as in the photos

Soap gives me red patches on my face. It is too aggressive for my skin.

Good products but too expensive.

The packaging is just mediocre soap buy at 28€ broken receipt and in a simple bubble envelope it could put a nice soap box or a small cardboard pouch given the price of the soap

Parcel received with broken cream, no gesture from them because I had no photos. Disappointed with their customer service

Soap smells good. Nice to use but it dries my skin a lot...

I bought the precious cream and the soap and this combination makes my skin extremely dry not made for me apparently! I do not recommend

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I did not receive my order for more than 2 weeks.

Hello, I placed this order on Black Friday: with this promotion on the "BOXES" in the tab of your website specific to the box set! In the Black Friday offers all the options were presented with this beautiful gold and white very stylish box which finally convinced me to select your product that I had planned to OFFER ! I had also heard about the notoriety of the brand I am writing to express the feeling of disappointment and anger that I had when I opened my package with BULK ! products not presented in a box as indicated in the reference " crazy days% face box : cf pj It's the first time that I receive a " product box ", without the box ;!!!! We make fun of the customer ! I expected to offer a gift of Quality, with a beautiful presentation in accordance with the notoriety of the brand and I find myself with boxes of creams wrapped in bubble wrap ! not to mention that the base price suggests with some evidence that the shipment will be done automatically with this presentation, it's the first time I see this in a brand !! it's really misleading the customer, for a first contact customer satisfaction and trust are not there. Kind regards

Excellent and well received

I have tested only one product, but I can say that the parcel is sent quickly and the team responds to queries within a short time.

Very good product

The mask is very irritating to the skin and stings on application. Peeling and oil-free cream very good

I regularly order my goat's milk soap because it is a need. However, the delivery service is deplorable! I live in Belgium and the packages are sometimes delivered with the envelope torn and no bowl for me it happened to me to receive an empty envelope without the Soap I paid for! Very disappointed with the customer service who did absolutely nothing although I brought the Only Proof In My Possession! I would have liked to put a higher note but because of this inconvenience without compensation I can't! Otherwise the soap is great!

Disappointed with the after-sales service, the order was very late to be processed and sent despite messages informing that the shipment was quite urgent.

I use the soap and exfoliator daily. The skin remains dry even after the application of the oil-free cream . I find the products expensive for the result.

My previous orders were perfect but my last one made this site finished for me. No answer to my emails since my last order was never delivered on 03/12 and on 05/12 it did not move I am disappointed.

Hello it's a gift so the only thing I can say right now is that it's just missing a nice wrapping.

Receiving the package, very good. Deadline respected, package in very good condition. Regarding the products, I can not yet judge their effectiveness but some products have a very strong and very particular smell. Not at all pleasant. A sensation of tar on my face... Is it perhaps the particularity of goat's milk. This is not specified in the product descriptions.

It's a pity that the oil-free cream is of such a poor quality (tested on YUKA). Just for the composition I won't buy any more. As for the goat milk soap and the scrub nothing to say, products of good composition and which seem quite effective.

Delivery time long and forgot to send one of the products, answer after 5 days so the product will not arrive for Christmas when it was a disappointed gift.

Hello, a (complaint) email was sent to you a few days ago and still no response from you. Consider that I would no longer be a customer of yours.

Nul

No effect

Soap received all damaged ... damage

Parcel not received And it's getting worrying

I ordered a box to offer for Christmas and the products arrived in bulk in a cellophane type bubbles, given the price I find it disappointing.

Shitty. Incomplete order, late delivery. Never again.

My package arrived in a very bad condition, it deteriorated the products, whereas the packaging is supposed to be done with care.

Top product, but very disappointed with the delivery and due customer service on the last orders I've been waiting for more than 3 weeks without any response from them!

It's not the first time I test the product, I was seduced the first time by the results obtained, I made a new order recently, from a box in which there was an item missing. I found the response time to my complaint to be long but once I received the answer, everything went very quickly and I received the item quickly.

Delivery time top Disappointing soap with a very unpleasant cream scent for me Disappointed by this product ...

Disappointed by the "box" which is not one, but a LOT of 3 products, which is not the same thing, especially when you think of offering it!!!

Excellent product. Fan of goat's milk soap and oil-free cream.

Great product

Very good products for some, less green for others... but the prices are not affordable enough in my opinion.