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M
Rating: 1 out of 5
I have sent an email to customer service and am still waiting for the answer .......
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 657 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 1, 2 and 3 stars
Reset filtersM
Rating: 3 out of 5
Good product I can already see a difference!
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F
Rating: 1 out of 5
the products burned my skin, I don't recommend for dry and sensitive skins
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A
Rating: 1 out of 5
I bought the goat's milk soap and and the peeling. The soap has a very strong smell and dries the skin, I use it for my hands, vi the price I will not throw it away. The peeling is a scrub without grain and is of no interest to me. I did not like the products of this brand.
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S
Rating: 2 out of 5
Less and less serious. Lack of products in each order and packages take a long time to arrive, when they are not lost. Fortunately the after-sales service is at its best, but it is still very annoying.
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T
Rating: 2 out of 5
Hyper drying or too oily products... I didn't necessarily have skin problems and a lot of blackheads and pimples have come out since I've been using it... I took the whole set but I'm a bit disappointed....
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S
Rating: 2 out of 5
Disappointed with the package I still expected the soap in a nice wrapping. The soap is no good
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B
Rating: 2 out of 5
I had ordered a "box set" as agreed on your site. I received the products wrapped in bubble wrap !!! Imagine my disappointment because it is a gift for Christmas !!! Not professional at all, and I realized that I was not there alone. So I'm going to keep the products and I'm going to order a box from a competitor. Real shame.
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E
Rating: 1 out of 5
Hello Very disappointed of the products the mask peeling burned my face and I had big red plate very disappointed me who was impatient to try ...😕😕
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E
Rating: 1 out of 5
Making the skin very dry didn't help me at all but rather made things worse...
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M
Rating: 1 out of 5
I did not receive my package, no answer from the merchant. The Laposte site tells me that it was delivered when it is totally wrong !!!
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M
Rating: 3 out of 5
A little disappointed to have my pin up box without a box Just the individually wrapped products that's all The whole thing was not put in a box. Otherwise nothing to say.
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P
Rating: 3 out of 5
My soap has trouble lathering, why?
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M
Rating: 2 out of 5
Absolutely not convinced by the product, moreover not practical to apply on the skin.
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C
Rating: 2 out of 5
Parcel received in bad condition difficult to reach the after-sales service.
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L
Rating: 2 out of 5
Disappointed not with the products but with a Christmas gift and not even in a box.
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S
Rating: 1 out of 5
This company is a beautiful swindle they make false advertisements and they sent me half of my order and the Sav let's not talk about it I had a small c....... insolent who played on the words to fall asleep whereas I intended to make full of Christmas presents of their so-called company from there it has some out of question I do not recommend this site at all
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R
Rating: 3 out of 5
Rather happy except I ordered a box of care and I received my products in bulk in a box so it's a shame especially during the Christmas period!
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F
Rating: 2 out of 5
Since I've been using goat's milk soap I've had a crazy outbreak of pimples !!!! Impressive!! While I never had any pimples !!!! Except 1 or 2 before the appearance of my period. Otherwise the peeling and the cream are very good!
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P
Rating: 1 out of 5
Having to pay the shipping costs again because my package was not delivered when there is no reason I find its aberrant especially being a regular customer.
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D
Rating: 3 out of 5
Thank you
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M
Rating: 3 out of 5
Mitigée
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P
Rating: 2 out of 5
1 month to be delivered to a so-called address problem...
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M
Rating: 1 out of 5
Nulll
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V
Rating: 3 out of 5
I could not yet evaluate the effectiveness of the products because it is a Christmas gift but at this price and for the occasion, I would appreciate a nice Christmas box if I already jacjete a "box"!
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C
Rating: 3 out of 5
Product well packaged, package received on time. On the other hand for the moment level of efficiency I cannot give you a return. (Use since 15 days)
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S
Rating: 1 out of 5
I find it a real shame that for customers who really buy your products all the time there are no discounts. Very disappointing.
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Z
Rating: 1 out of 5
I wouldn't recommend this brand to anyone who will rip you off without hesitation. When I ordered, something was missing and they wouldn't listen. They're just crooks! On top of that you can find the same ones for less than 10 euros at the little Marseilles shop 😉 so clearly you're being cheated by buying these products far too expensive for what they are. I don't advise anyone and I won't recommend them again. People are going to know that you are crooks, don't worry.
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L
Rating: 2 out of 5
As much as I am an absolute fan of goat soap, I wanted to test the precious cream and it was an absolute disaster! My skin began to peel and burn for 2 days while I urgently switched to another moisturizer. Never again for me 😅 if you have sensitive or dry skin don't take it!
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K
Rating: 3 out of 5
The first 4 uses caused me small pimple patches on my face knowing that I have a skin without basic imperfections. It lasted for a week as a kind of allergy in the cheekbones of the forehead and lower cheek... I insisted I use it again and now it's much better but I don't know if the reaction was normal? Here it is. Thank you
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E
Rating: 3 out of 5
I received it pretty fast but in a paper so my soap was a little damaged.
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S
Rating: 3 out of 5
The products are not suitable for my skin type.
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Z
Rating: 3 out of 5
Soap that has trouble lathering is the last straw, isn't it?
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I
Rating: 1 out of 5
I buy a box as a gift and as a result I have bulk products. Why put "box" in your titles since there is no box. It's a bad idea to offer a tube of cream like this. At the price of the products you could make the effort to put a box.
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M
Rating: 2 out of 5
Very good product but disappointed with the packaging. Not even in a nice box ...
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A
Rating: 1 out of 5
Package received in poor condition, leaky bottles, torn inner packagings. Unacceptable given the price of the products. Gift box ordered to offer for Christmas, very embarrassing... Big disappointment.
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S
Rating: 3 out of 5
I ordered the range soap, exfoliating care, precious cream and cream without oil the soap works well for my skin the cream dries my skin I think that during the summer it's cool because it's hot but winter for me it's not great otherwise the delivery was fast and the containers are very nice of the high range, too bad for me that it dries my skin I will try again during the summer.
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L
Rating: 3 out of 5
I've been using it for about a week now and it's been going well except that today I've been in mask mode and after about 3m the mask is tingling and I don't think that's normal.
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S
Rating: 1 out of 5
HELLO, I am very disappointed with my order, when manages to collect your products and especially your boxes they arrive in beautiful boxes, mine arrived in a vulgar cardboard box. This is what is clearly called misleading advertising and I had a skin reaction and had the appearance of several small pimples. I'm very unhappy...
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E
Rating: 1 out of 5
I have not yet received my order, but I did receive it and it was on time and I am very pleased with the service.
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