Customer reviews of Pinup Secret

My soap arrived broken and the wrapping was torn. It was a very unhappy gift, but I am a customer at your company. Thank you.

Disappointing, almost a month and still not received my order ... the after-sales service is incompetent and uncooperative hiding behind pseudo procedures ... Pin up secret won't go far with this amateur management ...

The package should be in hard cardboard because the soaps were dented all over...

Welcome back.

Not at all satisfied with her products can be apart from the oil free cream but try it when all the pimples and plaques as I had an allergic reaction to the product after 1 week of use and all this after taking all the sensitive and problem skin products.

Products ordered For a quality gift to confirm... not even a gift box or pouch for an order of more than 100 € !

Customer service that doesn't act...

Great delivery as usual. Normally I use goat's milk soap as a mask but I wanted to try the one in the black box. I don't find it exceptional but then it's true that it doesn't have any drying side of the skin and that's good.

Received quickly, as it describes on the site and 2 weeks that I use it not too much difference reduction of pimples, just drier skin than before just on the cheekbones and nose.

Leaves the skin very dry as well as patches on the face. The price for this product is inappropriate

The products are very good but for a gift box without a gift box I'm really disappointed.

personally I have redness, plaques and pimples normally it must be the opposite ☹️ disappointed after for the delivery a lot of delay 10 days of waiting at least, I continue to use the products but once a month I spent 80€ I do not want to throw them away but I order more because not effective on my skin it has damaged me the skin

Soap smells great. But so far (1 week since I started using the soap) I still don't have any change. I have an acne problem, with spots due to this acne, but since I use it there is no change. Maybe I have to wait a little longer to see the change.

Price much too high for the quality of the products. No real transparency (goats are no longer milked by hand in this day and age to make so much soap for example).

I am not at all satisfied with the packaging: a bubble wrap for a soap in plastic film is not enough to withstand all the shocks of transport. Neither tissue paper nor extra bubbles. For a gift, the soap is really not presentable because it is full of blows. At the price of the soap, I expected a more careful packaging.

This product has made my skin look awful, rashes, purulent eczema, this product is probably not for me.

Order still not received after 15 days....

Nothing fancy Classical soap

I've taken more than 10 days to receive my package! Otherwise the product is unobtrusive

Top delivery time arrived in 1 week in Martinique. I started Delivery time at the top. Received in 1 week in Martinique despite the extended delays with the covid. visible results at first use. Satisfied customer

I still haven't received my order yet, it's been 15 days since I placed it, so please accept my apologies for any inconvenience.

It burns my face

Disappointed that my order is not in a box, especially since I took a range worth €135, the cardboard box is not too much of a gift!

Unfortunately after 1 month of use I noticed absolutely no difference, except that my skin is drier... I am so disappointed I will not buy again, especially considering the price. Keep your money!

I'm disgusted with these products! I bought a box set. The mask stung my face, I had to rinse it off because it was burning me. The soap dries the skin and also the hands. After 4 days I had to stop using it because I had dark circles under my eyes as if I had wrinkles. It dried the skin under my eyes. I spent a week getting back to my usual skin by moisturizing 3 times a day. I don't recommend it at all. 135 euros lost especially this moment is a shame.

A little disappointed because I ordered the box at 135th I received the products but without the box, they were delivered in a box 📦 .

For the few days that I use it, I find that it keeps its promises. But on the other hand, I feel a very chemical side in the products!

I'm very happy with the Pin up Secret products. My daughters have less acne since they've been using them.

Pas ouf

Fast delivery but disappointment on the products (soap and goat's milk cream) the benefits described are far from being present

Products full of endocrine disruptors

The soap works less well this time than when I last ordered it, dear.

I ordered the whole secret pinup face range following a friend's recommendation and positive reviews. My opinion is divided ... I was disappointed and astonished to see for a high price, the chemical and harmful composition of the ingredients in the following products: oxy mineral purifying mask and the oil-free cream which contain phenoxyethanol and Benzophenone which are allergens and the latter can be carcinogenic. This caused me to get red patches on my face which fortunately went away after 48 hours... On the other hand, as far as the peeling, cream, goat's milk soap and the gentle exfoliating care are concerned, the composition is correct but the list is quite long ... Moisturizing and pleasant on the skin. In conclusion, these are rather good products except for the two I mentioned at the beginning of the commentary. But the quality/price ratio is not there. It's pure marketing. I prefer 100 times the Cien de lidle cream for 3rd with a restricted list of ingredients and more moisturizing and beneficial for the skin.

Disappointed with the product that was sold as revolutionary I lost 39€.

I received the package very quickly and I'm very happy with the products, but the customer service is really bad, I contacted pin-up secret to tell them that I had received my package, but not the precious cream that should contain this box so I reported and made a dispute with paypal and apart from a rather incomprehensible email, nothing is done on the customer service side damage his will be my only and last order

Soap and cream without oil ordered, received that the soap and customer service responds that the weight was there and therefore everything was in accordance but the result I paid for two items and I have half the order very unsatisfied

Sending and receiving fast but badly protected package, the soap was a little damaged even if its packaging was not opened and the brush arrived "broken" I think manufacturing problem between the brush side and the metal with the wooden handle it's a pity.

I still haven't seen any change after almost two weeks of use.

The soap is very good but the precious cream I have dry skin massages even more on the skin and makes me feel tight so I strongly advise against it.

not received