Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 657 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 3 stars

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Alizon D.
Rating: 2 out of 5
following a purchase from 03/04/2020
Pleasant feeling on the skin very good for the oil-free cream but for the rest no change for acne so expensive for not much ...
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Pauline W.
Rating: 1 out of 5
following a purchase from 16/08/2020
Order supposedly delivered never received
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Caroline G.
Rating: 3 out of 5
following a purchase from 16/08/2020
Hi, smell a little too strong and drying soap for sensitive skin.
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Melanie N.
Rating: 1 out of 5
following a purchase from 16/08/2020
Catastrophic! Two weeks I use it and all the pimples come out. I keep on using it for another week just in case, and then I stop if there is no improvement.
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Sanela M.
Rating: 3 out of 5
following a purchase from 13/08/2020
Good product
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Laetitia E.
Rating: 3 out of 5
following a purchase from 13/08/2020
For the moment satisfied with the products to be seen in the long term
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Belinda J.
Rating: 1 out of 5
following a purchase from 11/08/2020
Makes the skin dry, irritated. I wouldn't recommend it.
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Anaïs T.
Rating: 3 out of 5
following a purchase from 12/08/2020
Nothing to say about the products but the parcel had to be repackaged by La Poste and was late to arrive with cardboard boxes completely crushed and deformed...a pity that the shipping package did not take care of the packaging.
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Celine L.
Rating: 3 out of 5
following a purchase from 11/08/2020
Order received quickly in a beautiful box.from the first application the precious cream tightens and warms my skin, the peeling has a very pleasant smell, I use the mask morning and evening to cleanse my face and I let it apply 15 minutes twice a week to try to remove some redness that persists after 2 laser sessions.
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Sabrina F.
Rating: 3 out of 5
following a purchase from 11/08/2020
Usually I receive my packages in cardboard boxes. Here I received my soaps in a bubble envelope. Result, my 3 soaps, are habime
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Chirine B.
Rating: 1 out of 5
following a purchase from 03/08/2020
I did not receive my order
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Bénédicte G.
Rating: 3 out of 5
following a purchase from 10/08/2020
I've only been using the products for a few days. I don't have enough perspective to give an opinion.
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Amélie M.
Rating: 3 out of 5
following a purchase from 08/08/2020
the package got lost en route and there was an error in my order. I would recommend it because the products are great, but it's disappointing on the delivery side.
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Clara E.
Rating: 2 out of 5
following a purchase from 10/08/2020
Created more buttons for me than I already had. Too bad, I'd been getting good feedback on this product...
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Pauline L.
Rating: 1 out of 5
following a purchase from 11/08/2020
Soap received in poor condition. The customer service didn't quite live up to my expectations. I have received a coupon code, thank you very much, but this does not solve the problem. The soap should have been packed properly which was not the case. It was bound to get damaged, Cdlt.
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Sabrina B.
Rating: 3 out of 5
following a purchase from 10/08/2020
My soap arrived damaged, disappointed compared to the first time.
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Soumaya O.
Rating: 3 out of 5
following a purchase from 07/08/2020
Very nice packaging, not tested yet but can't wait to do it ☺️
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Melanie M.
Rating: 3 out of 5
following a purchase from 09/08/2020
My skin is improved after a week of cleansing with this soap!
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Oznur E.
Rating: 1 out of 5
following a purchase from 07/08/2020
Pas bien
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Sandrine L.
Rating: 3 out of 5
following a purchase from 08/08/2020
Site on fast delivery poor product quality I do not see the virtues to make effect yet I took the all-inclusive package and have basic only slight skin problems
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Linda G.
Rating: 1 out of 5
following a purchase from 05/08/2020
My package was returned after just 3 days of waiting to pick it up from the merchant. In spite of 2 messages later or I was expecting an answer we will send you back this one it is an error. I am indeed answered we see that your order has returned to us but we wait until it returns to us in our premises to start the dispute to find out what really happened and then we will deliver again ... but I will pay for this order and in return I expect delivery and not that you still take the time to make the meal when I am not at fault. From the moment you can see that this order is returning why make me wait to send me another one without wasting my time again. Do not exaggerate either
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Amandine A.
Rating: 1 out of 5
following a purchase from 26/07/2020
Ineffective
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Muriel R.
Rating: 3 out of 5
following a purchase from 06/08/2020
Parcel received fairly quickly to test. It remains quite expensive but if it works it is worth it. remains to be tried if it works
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Sophie R.
Rating: 1 out of 5
following a purchase from 06/08/2020
It's been a week that I use the soap so too early to give my opinion, however I was very disappointed at the reception of the package, zero in terms of packaging at 26 € the soap you could at least put it in a cloth pouch. Unacceptable
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Kelly R.
Rating: 3 out of 5
following a purchase from 06/08/2020
After 10 days I already have top results! Thanks
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Marine T.
Rating: 1 out of 5
following a purchase from 06/08/2020
The company is aware that there are other fraudulent sites in their names and they do nothing! And when a victim of the scams comes to explain the problem to them you have people without sympathy who tell you ba it's not us you've been scammed! Not even an excuse because the scam is in their name! Even if their soaps are good, the communication sucks!
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Cécile L.
Rating: 3 out of 5
following a purchase from 05/08/2020
Great soap, but the prices are too high.
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Séverine B.
Rating: 3 out of 5
following a purchase from 02/08/2020
Good product, but it's still expensive for a goat's milk soap ... Luckily there are promo codes !
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Magalie C.
Rating: 2 out of 5
following a purchase from 04/08/2020
Brings out the pimples a week of use after...and scratches at the neck. I would not recommend
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Flavy G.
Rating: 3 out of 5
following a purchase from 03/08/2020
For the ordering and reception service it's perfect. Fast shipping. For the product, 1 week of care, for the moment, I am discovering places where my acne problems had not yet gone. So a little disappointed for the moment. See you in a month.
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Alexandra S.
Rating: 2 out of 5
following a purchase from 04/08/2020
So far, no spectacular results...
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Céline M.
Rating: 3 out of 5
following a purchase from 03/08/2020
Hello, I received my packages, two different boxes at two different prices (71 euros and 87 euros) at 50% off during the sales and it turns out they were two identical boxes at 71 euros. So I sent a message on Instagram because their contact page doesn't work. And I still haven't had any answer from them? Also no, their products look great. As time goes by...
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Aurélie H.
Rating: 2 out of 5
following a purchase from 24/07/2020
Nice product, strong smell when opening the soap. I don't have any obvious results yet... to see in time.
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Sophie C.
Rating: 3 out of 5
following a purchase from 31/07/2020
Not enough hindsight to see the effectiveness of the product... Disappointed with the packaging given the price of the product... pleasant to apply...
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Celine B.
Rating: 3 out of 5
following a purchase from 03/08/2020
Package received on time but the cartons containing the products were ALL very damaged!
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Valerie L.
Rating: 3 out of 5
following a purchase from 31/07/2020
Never replied to my email of complaint following a product that was opened and emptied into the package
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Insaf D.
Rating: 2 out of 5
following a purchase from 02/08/2020
No button remove despite several months of use
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Maely G.
Rating: 1 out of 5
following a purchase from 01/08/2020
He gave me a lot of pimples and I have very dry skin after use.
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Marie L.
Rating: 1 out of 5
following a purchase from 30/07/2020
Still waiting for my package
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Sybille B.
Rating: 3 out of 5
following a purchase from 30/07/2020
Rather pleasant product, cleans well and thoroughly. A disappointment however since one of my soap was a little crushed when I received it.
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