The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
It is up to the shipping service provider. On March 24th, I received an email that I could pick up my package at the parcel shop. So I went there 3 days later only to be told that it is not there. The tracking shows that it is still in the distribution center. I find this very difficult, as I specifically went to the shop because of the email.
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Marceline T.
Rating: 4 out of 5
following a purchase from 13/03/2025
A little small but very good
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Sonia V.
Rating: 2 out of 5
following a purchase from 06/03/2025
Not satisfied with the products
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Samira Z.
Rating: 4 out of 5
following a purchase from 05/03/2025
Everything was fine But I was supposed to receive a gift that I did not get the hair mask supposedly broken so I'm not happy there
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Response from Pinup Secret
Dear Samira,
A
Aylin G.
Rating: 1 out of 5
following a purchase from 05/03/2025
It burns on the face after a while and dries out the whole face
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Cindy W.
Rating: 1 out of 5
following a purchase from 05/03/2025
I can only judge products that I have actually received
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Sandrine G.
Rating: 4 out of 5
following a purchase from 04/03/2025
Fast delivery Great product I recommend
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Lisa-Marie B.
Rating: 1 out of 5
following a purchase from 01/03/2025
My package has not arrived..
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Jerome C.
Rating: 4 out of 5
following a purchase from 02/03/2025
Good product, too bad it's overpriced even for goat's milk soap.
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Patricia S.
Rating: 1 out of 5
following a purchase from 02/03/2025
Unfortunately, my order never arrived, and I could only choose a parcel station and not my own address as the delivery location.
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Marie B.
Rating: 4 out of 5
following a purchase from 24/02/2025
I didn't receive the right product and I'm still waiting for a discount code. Otherwise satisfied with the soap
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Zhour B.
Rating: 4 out of 5
following a purchase from 20/02/2025
Fine
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Lena G.
Rating: 4 out of 5
following a purchase from 19/02/2025
Good product keeps its promises
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Halima D.
Rating: 4 out of 5
following a purchase from 20/02/2025
Thank you
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Olivier P.
Rating: 4 out of 5
following a purchase from 19/02/2025
Delivery a little long but good products.
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Julia V.
Rating: 1 out of 5
following a purchase from 20/02/2025
I have not received my package yet :(
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Suzy M.
Rating: 4 out of 5
following a purchase from 18/02/2025
Good but I lack shine
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Ghania B.
Rating: 4 out of 5
following a purchase from 18/02/2025
It really is. It is well it gives briance. Has hair. I'm satisfied.
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Marina R.
Rating: 1 out of 5
following a purchase from 14/02/2025
Item not received
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Ines Q.
Rating: 2 out of 5
following a purchase from 13/02/2025
At the time of my order, there was a promotion: buy 1 soap - get 2. Unfortunately, I only saw this after completing the purchase - frustrating!
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Myriam E.
Rating: 4 out of 5
following a purchase from 12/02/2025
Incredible
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Fabienne H.
Rating: 1 out of 5
following a purchase from 08/01/2025
Hello, my order from January has been returned. I would like to place the order again, but that is not possible.
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Isabelle B.
Rating: 4 out of 5
following a purchase from 08/02/2025
Very good milk For hair products, it takes time to see the effectiveness.
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Adelaide P.
Rating: 4 out of 5
following a purchase from 10/02/2025
I love the products
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Marilyn T.
Rating: 4 out of 5
following a purchase from 07/02/2025
👍
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Katharina S.
Rating: 1 out of 5
following a purchase from 07/02/2025
The package did not arrive. Why do you send it to a depot and not to the customer's address?
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Christina D.
Rating: 1 out of 5
following a purchase from 08/02/2025
The item did not arrive and I have not received any feedback!
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Delphine D.
Rating: 4 out of 5
following a purchase from 05/02/2025
I love your products, the texture, the smell and above all the quality.
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Carina F.
Rating: 1 out of 5
following a purchase from 06/02/2025
Unfortunately, I react to the products and therefore I am not satisfied. It's a pity because it's not exactly cheap. :(
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Anke K.
Rating: 1 out of 5
following a purchase from 23/01/2025
I did not receive my last order because I was too late at the store. After inquiring with them, I have not yet received a response. I would still like to have the order. Best regards, Anke Kruse
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Silke K.
Rating: 2 out of 5
following a purchase from 07/02/2025
My daughter is getting irritated, red spots on her knuckles.
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Pauline B.
Rating: 4 out of 5
following a purchase from 02/02/2025
Very satisfied with my order 👍 Customer service told me that it would take a long time to receive my order and in the end I received it very quickly, I was even very surprised but I'm delighted! The products seem effective, but I don't have enough experience yet, I've only been using them for a week.
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Rose T.
Rating: 4 out of 5
following a purchase from 05/02/2025
not yet tried
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Zehra E.
Rating: 4 out of 5
following a purchase from 05/02/2025
The packaging was crushed at both corners but fortunately the products were intact. I highly recommend pinup secret, their products are very effective.
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Horlise H.
Rating: 4 out of 5
following a purchase from 05/02/2025
Effective product, I recommend it.
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Pascale P.
Rating: 1 out of 5
following a purchase from 24/01/2025
The pump on my oil-free cream doesn't work.
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Aurélie P.
Rating: 1 out of 5
following a purchase from 22/01/2025
I ordered a cream and the press button system for dispensing the cream did not work. This can happen. I called customer service and they didn't bother. Not very commercial...
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F
Fatou D.
Rating: 4 out of 5
following a purchase from 31/01/2025
Very good service
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Emmanuelle L.
Rating: 1 out of 5
following a purchase from 02/02/2025
Hello, I've never had any problems with other face products, and now I'm allergic to soap. Fifteen minutes after applying the mask, my face was swollen and bright red. I followed a four-day course of antibiotic cream and four days of antihistamines. Have a nice day.
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Jessica P.
Rating: 1 out of 5
following a purchase from 31/01/2025
I haven't received my parcel yet. It arrived at a relay point that does not exist.
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