Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
ZERO stars from me unfortunately. I would love to get my money back because my skin is much worse than before! Not only more blemishes but also dry, flaky skin that didn't exist before! Absolutely not worth the money.
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Karima K.
Rating: 1 out of 5
following a purchase from 25/01/2025
I have not received my order
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Anais J.
Rating: 4 out of 5
following a purchase from 26/01/2025
Great soap, but not the box which is huge and unattractive and would have deserved to be used for transport too. Prompt after-sales service, but it's a shame not to be able to return if unsatisfied.
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Pauline T.
Rating: 1 out of 5
following a purchase from 25/01/2025
I received my order and I am satisfied. I will recommend it soon. Yours faithfully
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Audrey R.
Rating: 1 out of 5
following a purchase from 26/12/2024
Order received 1 month later because my package was lost except that upon receipt of my second shipment I also received the 1st and of course I was asked to return it or pay for it.
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Ramatoulaye B.
Rating: 4 out of 5
following a purchase from 24/01/2025
Excellent product
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Virginie E.
Rating: 1 out of 5
following a purchase from 27/01/2025
I'm told that delivery is free, but as soon as I receive my parcel I have to pay a fee. It's not cool not to warn your customers.
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Alexandra H.
Rating: 2 out of 5
following a purchase from 23/01/2025
Product missing from the order (forgotten during preparation) instead of sending it back to me immediately...offer to buy a product so that it can be sent back to me...with a promotional code...
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Celine L.
Rating: 1 out of 5
following a purchase from 22/01/2025
I have not received my.order, it has been returned to you following the leave of the drop-off point, what can I do?
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Catherine D.
Rating: 1 out of 5
following a purchase from 23/01/2025
Very satisfied
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Wafae B.
Rating: 1 out of 5
following a purchase from 13/01/2025
Many delays
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Soline J.
Rating: 1 out of 5
following a purchase from 06/01/2025
delivery took far too long
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Pauline R.
Rating: 1 out of 5
following a purchase from 08/01/2025
I didn't order anything! It's all nonsense! It's a scam! I get charged and on top of that a parcel that I never came to pick up! And I don't know how someone could have picked up a parcel in my name without my ID and receive an e-mail about how my order went? It's a scam!
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Pledel M.
Rating: 4 out of 5
following a purchase from 09/01/2025
Good site and order made at Pin up Secret
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Jenna O.
Rating: 2 out of 5
following a purchase from 09/01/2025
I did not receive my order in full, some products are missing and the worst thing is that I am asked to place a new order in order to receive what is missing in addition to a new purchase.
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Sabrina G.
Rating: 1 out of 5
following a purchase from 10/01/2025
Disaster! My order from 10.01. was paid for with PayPal and to date nothing has arrived. The only reaction so far has been to ask the parcel service for a follow-up! Once and never again, this is fraud!!!
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Sabrina M.
Rating: 1 out of 5
following a purchase from 21/01/2025
I'm sorry but I'm very disappointed by the turmeric soap... I use the white one and have never had any problems, but the orange one was a disaster 🤦♀️ Once I used it, a few hours after a skin reaction, I got red pimples all over my face... Around the eyes etc. So being pregnant, I panicked and went to the emergency room to be reassured.
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Sandrine C.
Rating: 1 out of 5
following a purchase from 12/01/2025
My package is missing a product
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Audrey D.
Rating: 4 out of 5
following a purchase from 21/01/2025
Improves skin quality
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Justine K.
Rating: 1 out of 5
following a purchase from 17/01/2025
I have never had such bad skin after using it a few times :(
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Cindy D.
Rating: 1 out of 5
following a purchase from 19/01/2025
Parcel not received because of a wrong relay point.
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Ophélie L.
Rating: 1 out of 5
following a purchase from 19/01/2025
soap burns the face
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Iris P.
Rating: 2 out of 5
following a purchase from 20/01/2025
Delivery with DPD was a disaster.
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Marie France G.
Rating: 4 out of 5
following a purchase from 16/01/2025
Very good
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Elvire Melissa S.
Rating: 4 out of 5
following a purchase from 19/01/2025
As usual, I love using the goat's milk soap, it softens my skin, and I've noticed that it becomes clearer.
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Ingrid B.
Rating: 1 out of 5
following a purchase from 08/12/2024
Always satisfied so far, but not this time. After 4 weeks, the goods have still not arrived
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Julie D.
Rating: 1 out of 5
following a purchase from 17/01/2025
I never received my parcel
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Tina D.
Rating: 4 out of 5
following a purchase from 17/01/2025
Very good products
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Virginie B.
Rating: 2 out of 5
following a purchase from 17/01/2025
I am half satisfied with my purchase...... I was able to take back my pin up secret soap which is top and the radiance booster soap 😊✨️ On the other hand I was enthusiastic about staying there cream without oil but the pump doesn't work....devoir deviser and take the cream with the stem 🙁😟 Would you have a solution? All in all I really like the brand and the products are topissimes
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Charlotte B.
Rating: 1 out of 5
following a purchase from 16/01/2025
Burns under the skin! First degree excruciating pain for 48 hours to the point of going to the emergency room and it was not allergies but the toxic and carcinogenic components of the product.
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Stefanie K.
Rating: 1 out of 5
following a purchase from 16/01/2025
Goods have not yet arrived
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Laura V.
Rating: 4 out of 5
following a purchase from 17/01/2025
Delivery via DPD was unfortunately a disaster, but otherwise very satisfied 👍🏻
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Stefanie D.
Rating: 1 out of 5
following a purchase from 14/01/2025
Delivery is a disaster. My delivery has still not arrived. I love the products, but I am totally put off by the delivery time.
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Peter H.
Rating: 2 out of 5
following a purchase from 14/01/2025
The product is good, but the ordering process is really poor. The fact that nowadays the password used is sent unencrypted by e-mail is grossly negligent and should be punished!!!
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Briens V.
Rating: 4 out of 5
following a purchase from 10/01/2025
Very pleasant sensation after a good cleansing of the skin and a pleasant smell.
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Vanessa E.
Rating: 1 out of 5
following a purchase from 11/01/2025
The order was not sent to the delivery address I specified! Customer service is completely incompetent. I am still waiting for my parcel to be delivered to the correct border parcel address as stated.
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Schaghajegh G.
Rating: 1 out of 5
following a purchase from 13/01/2025
I ordered almost 3 weeks ago and have still not received my package. After several exchanges with customer service, nothing has happened. I am only ever told that I have to wait and that everything is being processed. What a shame as I paid via Paypal and really wanted to try the products.
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Sophia H.
Rating: 4 out of 5
following a purchase from 08/01/2025
It feels good. But I can't say much about it yet. I'll have to wait a few days or weeks to see whether it really helps the skin. Soap feels good though.
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Leah S.
Rating: 4 out of 5
following a purchase from 11/01/2025
As I've only been using my product for a week, I can't say much about it yet. I really like it so far, except that I have really tight and dry skin after using it. But my night cream takes care of that and I don't notice any more. I would buy it again and again.
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Amandine R.
Rating: 4 out of 5
following a purchase from 10/01/2025
Overall, the products are great. Just a big intolerance to the bi-phase make-up remover. My eyes got all red and puffy. As soon as I applied it, I felt a burning sensation, I should have stopped using it straight away...
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