Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 345 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 4 stars

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Nina L.
Rating: 4 out of 5
following a purchase from 27/04/2020
Very good product, however I am disappointed not to have received it with a nice card or in a nice package given the craftsmanship of the product.
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Caren P.
Rating: 4 out of 5
following a purchase from 05/05/2020
Very soft, satisfying product
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Laetitia M.
Rating: 1 out of 5
following a purchase from 19/04/2020
In spite of the containment, sampling carried out immediately after the order, 1 month to finally dispatch the order. Mails sent never had a return. This is the last time I order
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Maxence B.
Rating: 4 out of 5
following a purchase from 14/05/2020
products conforming to the description. Package arrived on time. RAS
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Audrey S.
Rating: 4 out of 5
following a purchase from 13/04/2020
Quality products, fast delivery and in good condition ;-)
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Emily G.
Rating: 4 out of 5
following a purchase from 19/04/2020
Fast delivery despite the circumstances (CoVid-19). I've been using some PinUp Secret products for a while now, and I must say they are quite good. I've had a lot of skin problems (acne, eczema, dryness, oily) and the goat mask as well as the oil-free cream and the precious cream have been a good help. I clearly have fewer pimples, the skin is less oily, and when it is too dry, I simply apply the precious cream. I'm not a big fan of the smell though, but that's just a detail. I had tried pealing and scrubbing, but I don't validate more than that. Not a big fan of both the textures and the results. But that's just my opinion! I have friends for whom these are two little treasures of beauty.
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Claire B.
Rating: 1 out of 5
following a purchase from 13/04/2020
Unacceptable! I'm well aware of the crisis we've been through, but... It took me more than 1 month to receive my package knowing that orders placed after mine arrived in a few days I am very disappointed and would not recommend it anymore.
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Lucile F.
Rating: 1 out of 5
following a purchase from 13/04/2020
Even more buttons with
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Najma Q.
Rating: 2 out of 5
following a purchase from 18/04/2020
The products are of good quality however Order 2 batches and receive only 1. That's a limit. I had to restart and wait 10 days for an answer with a simple excuse and without any gesture from pinup. 1 month to have my products paid 200€ is not great. Morality so that the order pickers don't make a mistake, you have to make one order per product!
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Marion C.
Rating: 2 out of 5
following a purchase from 16/04/2020
Not too bad products that don't break bricks. A lousy customer service, really unworthy of the price of the products. I will never recommend the brand to the community.
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Joanna R.
Rating: 1 out of 5
following a purchase from 19/04/2020
Allergic to the product for disappointed "magic" products
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Fadwa B.
Rating: 1 out of 5
following a purchase from 19/04/2020
Unfortunately I was scammed the first time and I lost 37 euros because a site passed itself off as you I think some communication could have been made. All the more I warned your team who didn't even give a promo code or advantage to compensate for the damage. Disappointed
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Chloe A.
Rating: 1 out of 5
following a purchase from 23/03/2020
vicious circle when you use it more than 2 times + button
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Evie M.
Rating: 4 out of 5
following a purchase from 18/04/2020
Convenient and effective
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Laurie C.
Rating: 4 out of 5
following a purchase from 17/04/2020
All right.
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Manon F.
Rating: 4 out of 5
following a purchase from 03/05/2020
Fast delivery despite the situation, the products smell good and give a very soft skin. The first week a few buttons came out but nothing serious, I let time for further results.
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Naomi B.
Rating: 4 out of 5
following a purchase from 19/04/2020
I've been using it for over a month and I'm delighted.
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Marie G.
Rating: 4 out of 5
following a purchase from 18/04/2020
The soap is great but I don't really like the night cream and the peeling that smells too chemical.
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Aurélie G.
Rating: 2 out of 5
following a purchase from 17/04/2020
Because I missed a product in my order that I'm still waiting to receive.
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Delphine D.
Rating: 4 out of 5
following a purchase from 16/04/2020
No extra time for delivery and satisfied with the products
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Mathilde C.
Rating: 4 out of 5
following a purchase from 15/04/2020
I would say that I received it in time (I didn't count) nickel-packed with all the products I ordered.
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Alexandra C.
Rating: 4 out of 5
following a purchase from 16/04/2020
These are good products, I'm not disappointed with my order, but we don't talk enough about the smell of soap which is very strong (I guess the tea tree).
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Tiphaine M.
Rating: 4 out of 5
following a purchase from 05/05/2020
Great product, to be seen in the long term
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Sandra A.
Rating: 4 out of 5
following a purchase from 04/05/2020
Ras
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Laetitia V.
Rating: 4 out of 5
following a purchase from 10/05/2020
I am very satisfied with my Pin Up Secret order, I recommend it, it arrived very quickly, great packaging and my skin is just perfect from the first use.
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Cathie B.
Rating: 4 out of 5
following a purchase from 03/05/2020
Nothing to say
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Meryl F.
Rating: 2 out of 5
following a purchase from 15/04/2020
Lack of reactivity to answers No concrete explanation in case of delay 1 month and one week of waiting for a product ...
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Sandrine L.
Rating: 4 out of 5
following a purchase from 10/05/2020
Received the box but the oil-free cream bottle does not dispense the cream The cream remains at the bottom of the bottle.
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Maria M.
Rating: 4 out of 5
following a purchase from 21/04/2020
Very pleasant soap to cleanse the face. Once you try it, you can't do without it !!!! The cream completes the product. Very satisfied
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Séverine T.
Rating: 4 out of 5
following a purchase from 09/04/2020
Order received fairly quickly during containment... Good products
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Sandrine D.
Rating: 4 out of 5
following a purchase from 30/04/2020
I've been testing for two weeks and the soap seems very good For the cream it's a bit early.
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Dominique L.
Rating: 1 out of 5
following a purchase from 11/05/2020
Despite several complaints, I never received my package. A reversal of orders and/or addresses having taken place at pin-up! Very disappointing Dominique
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Sarah S.
Rating: 1 out of 5
following a purchase from 07/04/2020
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I had previously been paying a very high price through prescriptions from my local GP. I am very happy with the products but I would not place any more orders because the customer service is terrible. Sincerely
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Aurelie D.
Rating: 4 out of 5
following a purchase from 03/05/2020
Quick delivery, I like the smell of soap and dry oil... Since 1 week of use I already see some changes, my skin looks clearer, and my imperfections fade and are more discreet. The little less, it remains its price...
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Doriane E.
Rating: 4 out of 5
following a purchase from 10/05/2020
Super fast delivery
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Leila S.
Rating: 4 out of 5
following a purchase from 08/05/2020
Highly Beneficial Products
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Anne-Claude H.
Rating: 4 out of 5
following a purchase from 01/05/2020
RAS
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Vela B.
Rating: 4 out of 5
following a purchase from 10/05/2020
Product as described, effectiveness of the product still to be evaluated.
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Augustine S.
Rating: 1 out of 5
following a purchase from 30/04/2020
Disappointed one waits for the influencers to talk about it all the time my skin has not changed buy you any soap cleansing scrub they will do the job and personal if you have acne problems is that the treatment of the dermatologist and a food hygiene and make all the products that the doctor prescribes to dry pimples ect After if your skin does not have acne but blemishes make you in phamarcie Disappointed with soap And oil but I have not tested the rest so I would re order to give my opinion on everything it is possible that the rest is well after it is like everything you have to be diligent and especially do not forget all the products are not necessarily for your skin your skin is unique so what is good for me may be bad or vice versa so you have to take my opinion and all the opinions out of curiosity but must make its own opinion to be able to judge a product. You try it and then you can tell how your skin reacts. But to know what is good for Bertrand can be bad ... so don't judge a brand on opinions and don't make my mistake I had the impression that it was the product because influencers have a track record they all say the same thing about the product or you can see that they are lying because all skins are different and a product does not act the same from my skin to the skin of the other! I speak with sincerity I have nothing to gain the brand does not pay me and to be even more I would test the rest to give you my opinion but as I said the reaction of My skin is not there your so it is to be taken into account but not listen to these people who follow a roadmap!
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Nicolza E.
Rating: 1 out of 5
following a purchase from 04/04/2020
Order not received on you
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