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S
Rating: 1 out of 5
The products sank in my parcel Complaint too complicated, asking for too many photos
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 341 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 1, 2 and 4 stars
Reset filtersC
Rating: 4 out of 5
Very good product but a bit expensive
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G
Rating: 1 out of 5
I would like to return my order in full and am not getting an answer...
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A
Rating: 1 out of 5
Product which made me full of small red button my beautiful not to support I have an oily skin is not appropriate
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A
Rating: 1 out of 5
Disappointed with the brush, which loses its bristles after the first use.
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A
Rating: 1 out of 5
Expensive and my skin didn't like it
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C
Rating: 1 out of 5
Very disappointed as order placed 15 days ago and still not received
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N
Rating: 1 out of 5
My parcel arrived at another relay point that was inaccessible on foot under the pretext that it was via chronopost. So I couldn't pick it up. I went to the relay point indicated, which was the one I had chosen, but nothing happened.
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R
Rating: 1 out of 5
Unfortunately, I never received the goods. The support service is unfortunately not very cooperative and is not prepared to refund my money. Unfortunately a very poor service.
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F
Rating: 1 out of 5
I'm missing some articles
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D
Rating: 1 out of 5
Still not collected
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R
Rating: 1 out of 5
Goods not received. Communication with customer service not satisfactory
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O
Rating: 1 out of 5
I don't recommend the oil-free cream as a mattifying face care product for oily skin. After receiving an order missing an item, I tried several times to reach customer service by phone, but no answer! I sent an e-mail to claim the missing product, unfortunately customer service is still not serious and sent me the missing product after insisting and calling back several times.
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M
Rating: 1 out of 5
My skin is unfortunately worse since I started using your products.
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S
Rating: 4 out of 5
Very good product. Too bad delivery was not made to the requested relay point.
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L
Rating: 1 out of 5
I am missing 1 item from my order and I have had no reply for 1 and a half months! I'm very disappointed with the customer service
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Y
Rating: 1 out of 5
I have not received the order .....
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C
Rating: 1 out of 5
I still haven't received my parcel
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M
Rating: 1 out of 5
Order never received and no feedback. They were supposed to investigate where my parcel was but then there was no more feedback and no delivery either
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D
Rating: 1 out of 5
Disappointed with the shampoo, which makes hair super heavy and smells really bad.
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G
Rating: 2 out of 5
Parcel received a few weeks ago and I wrote to the brand to adapt their products to my routine, on Instagram: no response. I hope the quality of the products will be better than the customer service.
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F
Rating: 1 out of 5
The products don't suit me.....they burn me..too bad.
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A
Rating: 2 out of 5
Order placed, fast delivery except that one item was missing. To receive my article (in a concern of ecology) they propose me -50% on a product and I will receive the missing one at the same time. I refused, forcing and 0 gesture with the sending of the missing product and I had to pay postage on top! Very disappointed for a first purchase. I don't think I'd recommend
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R
Rating: 1 out of 5
I ordered the 2× light soap , only with goat milk and received 2×with curcuma!!! They totally stain and my face is orange 😔
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S
Rating: 4 out of 5
Great products
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E
Rating: 1 out of 5
Products were not delivered to my address but to a collection point. I have still not received a reply to my complaint about this. But feedback on the products would be appreciated. I would say: brazen approach and not very service-oriented
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N
Rating: 4 out of 5
It's fine, but I can't see any change after a week of use.
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H
Rating: 2 out of 5
10/10
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C
Rating: 4 out of 5
Sublime because I received the products in record time and I was informed of the good progress of the delivery. As it's a gift for my daughter, I haven't received any feedback from her, but I think she'll like it, especially the little surprise gift which really touches me. Have a nice trip. Yours sincerely Christian Motet
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S
Rating: 1 out of 5
Very happy with the products but very disappointed with the customer service. I had a problem on my order because the point of delivery to recover. My order was on vacation afterwards. I contacted customer service by e-mail, but never got a reply... That's a shame!
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S
Rating: 1 out of 5
I have not received my order.
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A
Rating: 4 out of 5
great!
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N
Rating: 4 out of 5
I ordered the pin up secret soap and I'm very happy with it I was reluctant and didn't dare order it because of the many negative reviews on social networks But I don't regret it
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D
Rating: 4 out of 5
As described. To be seen in the long term for the result but quite satisfied.
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S
Rating: 1 out of 5
Unfortunately, I don't like the product at all
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K
Rating: 4 out of 5
I TOOK THE SOAP WHICH GOES VERY WELL TO MY SKIN ATTENUATES MY BUTTONS.
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M
Rating: 1 out of 5
Order not received!
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C
Rating: 1 out of 5
I have not received my order but have been sent the wrong package. I haven't heard from support for a week, no one has responded.
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T
Rating: 4 out of 5
On-time delivery and efficient customer service
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C
Rating: 4 out of 5
Perfect
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