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M
Rating: 1 out of 5
My skin is unfortunately worse since I started using your products.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 1, 2 and 4 stars
Reset filtersS
Rating: 4 out of 5
Very good product. Too bad delivery was not made to the requested relay point.
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L
Rating: 1 out of 5
I am missing 1 item from my order and I have had no reply for 1 and a half months! I'm very disappointed with the customer service
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Y
Rating: 1 out of 5
I have not received the order .....
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C
Rating: 1 out of 5
I still haven't received my parcel
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M
Rating: 1 out of 5
Order never received and no feedback. They were supposed to investigate where my parcel was but then there was no more feedback and no delivery either
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D
Rating: 1 out of 5
Disappointed with the shampoo, which makes hair super heavy and smells really bad.
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G
Rating: 2 out of 5
Parcel received a few weeks ago and I wrote to the brand to adapt their products to my routine, on Instagram: no response. I hope the quality of the products will be better than the customer service.
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F
Rating: 1 out of 5
The products don't suit me.....they burn me..too bad.
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A
Rating: 2 out of 5
Order placed, fast delivery except that one item was missing. To receive my article (in a concern of ecology) they propose me -50% on a product and I will receive the missing one at the same time. I refused, forcing and 0 gesture with the sending of the missing product and I had to pay postage on top! Very disappointed for a first purchase. I don't think I'd recommend
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R
Rating: 1 out of 5
I ordered the 2× light soap , only with goat milk and received 2×with curcuma!!! They totally stain and my face is orange 😔
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S
Rating: 4 out of 5
Great products
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E
Rating: 1 out of 5
Products were not delivered to my address but to a collection point. I have still not received a reply to my complaint about this. But feedback on the products would be appreciated. I would say: brazen approach and not very service-oriented
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N
Rating: 4 out of 5
It's fine, but I can't see any change after a week of use.
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H
Rating: 2 out of 5
10/10
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C
Rating: 4 out of 5
Sublime because I received the products in record time and I was informed of the good progress of the delivery. As it's a gift for my daughter, I haven't received any feedback from her, but I think she'll like it, especially the little surprise gift which really touches me. Have a nice trip. Yours sincerely Christian Motet
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S
Rating: 1 out of 5
Very happy with the products but very disappointed with the customer service. I had a problem on my order because the point of delivery to recover. My order was on vacation afterwards. I contacted customer service by e-mail, but never got a reply... That's a shame!
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S
Rating: 1 out of 5
I have not received my order.
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A
Rating: 4 out of 5
great!
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N
Rating: 4 out of 5
I ordered the pin up secret soap and I'm very happy with it I was reluctant and didn't dare order it because of the many negative reviews on social networks But I don't regret it
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D
Rating: 4 out of 5
As described. To be seen in the long term for the result but quite satisfied.
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S
Rating: 1 out of 5
Unfortunately, I don't like the product at all
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K
Rating: 4 out of 5
I TOOK THE SOAP WHICH GOES VERY WELL TO MY SKIN ATTENUATES MY BUTTONS.
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M
Rating: 1 out of 5
Order not received!
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C
Rating: 1 out of 5
I have not received my order but have been sent the wrong package. I haven't heard from support for a week, no one has responded.
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T
Rating: 4 out of 5
On-time delivery and efficient customer service
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C
Rating: 4 out of 5
Perfect
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N
Rating: 4 out of 5
Very good product
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M
Rating: 2 out of 5
For the moment I can't see any change in my skin 😢
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D
Rating: 1 out of 5
Very small product for its price
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Y
Rating: 1 out of 5
The goods I ordered and paid for in advance have not been delivered. I have been told for 3 weeks that the goods are in transit. Customer service does not get back to me. Absolutely dubious behavior.
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D
Rating: 1 out of 5
Delivery took too long
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S
Rating: 1 out of 5
Unfortunately, the goods have not yet arrived. And no one has contacted me either.... Unfortunately, I cannot give a positive rating.
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K
Rating: 4 out of 5
Items as described but postage a bit expensive
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M
Rating: 2 out of 5
Hello, since you're asking, I'd like to take this opportunity to point out that I ordered 2 soaps and paid for them, but only received one.
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M
Rating: 4 out of 5
Great product! Just a little problem with the brush, which has lost its bristles from the start, and 15 days later it's gone into the bin....
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A
Rating: 1 out of 5
Out of the 3 products I received, I'm disappointed with 2 of them, as they leave a greasy film on my skin that I don't like at all.
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K
Rating: 4 out of 5
I love this brand of cosmetics. I've had Tunisia for years and was on vacation thinking I'd find it at my vacation destination, but I couldn't. I had to place an express order. I had to make an express order. Delivery in 48 hours in the middle of vacation. Nothing to say.
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P
Rating: 4 out of 5
Top hair serum and face mist
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S
Rating: 1 out of 5
Has not had the promised effect.
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