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M
Rating: 2 out of 5
Always satisfied so far. This time I had to pay so much duty that I will look for another brand
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews
Summary of reviews
Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
Reviews 1, 2 and 4 stars
Reset filtersM
Rating: 1 out of 5
I couldn't reach customer service - not even by email. It's a great pity, as you have to rely on this when ordering online.
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C
Rating: 1 out of 5
Ordered and never received the goods.
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S
Rating: 2 out of 5
I am still waiting for a return for the precision cream that was not included in my order.
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F
Rating: 1 out of 5
I wouldn't actually give it a star, I'm a bit disappointed. I never received my order, it was apparently sent back straight away, although I was really looking forward to it. After 10 days I have not received a reply from customer service.
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B
Rating: 4 out of 5
I haven't tested the soap yet, I'll finish the one I have first. But I really like the intense fragrance!
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S
Rating: 4 out of 5
The container for the oil-free cream needs to be redesigned. The cap doesn't stay on, it keeps popping off.
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A
Rating: 1 out of 5
I did not receive the right product I made a claim but no news I'm disappointed
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I
Rating: 1 out of 5
I did not receive my package I received sneakers instead???I sent several emails to remedy this and I still have not received a response can you do what is necessary please thank you
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M
Rating: 1 out of 5
I placed an order, I'm missing 3 products and the customer service didn't want to know anything, all they said was that the "weight of the initial parcel is good" Disappointed!
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C
Rating: 1 out of 5
I ordered 2 of the same products from them and only one arrived. So far never received a refund or a soap. I'm pretty annoyed with the service.
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M
Rating: 1 out of 5
I received my parcel in a disastrous state extra mist was emptied
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F
Rating: 4 out of 5
I'm really satisfied with Pin Up secret, the best for me.
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P
Rating: 1 out of 5
I have not received the product. I indicated that I wanted my money back and nothing happened
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S
Rating: 1 out of 5
Tres satisfaite c'est toujours un plaisir de commander chez vous
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C
Rating: 4 out of 5
A little drying for my sensitive skin, but the purifying effect is TOP!
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K
Rating: 1 out of 5
I would like to send the soap back but get no reply
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A
Rating: 1 out of 5
I did not receive my order an incident has been opened, pending
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L
Rating: 1 out of 5
Never received my order
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S
Rating: 2 out of 5
Hello ! A set should be in one box And in the offer a free turmeric soap that I did not receive
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E
Rating: 4 out of 5
Very good product and gentle on the skin
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J
Rating: 2 out of 5
Customer service is a disaster! No feedback received to date!
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L
Rating: 1 out of 5
I have not received my goods.
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N
Rating: 1 out of 5
Poor customer service, does not get in touch after defective order
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S
Rating: 4 out of 5
Top-notch products, of incredible quality and effectiveness On the other hand, they're far too expensive, so it's better to wait for a 40% discount or buy them at a chemist's, where they're almost half the price on the site.
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M
Rating: 1 out of 5
I have not received my order
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J
Rating: 4 out of 5
Despite an error on the order, the choice of solution was satisfactory and the complaint was dealt with very quickly. Thank you!
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C
Rating: 1 out of 5
Incomplete order missing 1 item for 3 weeks no news.....
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C
Rating: 1 out of 5
I tested the peeling cream on my face and those of my 2 teenagers... no effect. Just a viscous cream and it's all useless.
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P
Rating: 2 out of 5
I bought a complete box for my hair and received a damaged box with a cutter. The outer box is in good condition, so this happened before packing.
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F
Rating: 1 out of 5
The promise: product offered with delivery costs only; the so-called delivered order never arrived and the only response is "we'll ask the carrier"....
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S
Rating: 1 out of 5
Error between what I ordered and what I received. return made but no news....
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S
Rating: 1 out of 5
Order has not yet arrived.
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L
Rating: 4 out of 5
Smoother skin
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D
Rating: 1 out of 5
Super shampoo and mask
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P
Rating: 1 out of 5
Products make my face itch
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N
Rating: 1 out of 5
It has still not arrived. There has been no response to inquiries.
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M
Rating: 4 out of 5
Good product
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N
Rating: 1 out of 5
0 service it is null I received false order and I send several émail but no answer. This is very bad. I don't recommend
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M
Rating: 1 out of 5
I never received my order
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