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R
Rating: 4 out of 5
Very good product I've been using it for 4 years
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 1, 2 and 4 stars
Reset filtersN
Rating: 2 out of 5
There was a problem with my order. I received a product that I had not ordered and did not receive another that I had ordered. No news from customer service.
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O
Rating: 4 out of 5
Super
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A
Rating: 1 out of 5
Great, very good product ❤️
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S
Rating: 4 out of 5
Fast delivery. Quality products. Delighted.
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A
Rating: 4 out of 5
Excellent product, I love it 🥰
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N
Rating: 4 out of 5
Very good
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M
Rating: 4 out of 5
10/10
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F
Rating: 4 out of 5
Error on receipt of first order quickly corrected with immediate return of missing items After-sales service handled it very well.
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M
Rating: 1 out of 5
I did not receive my order
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J
Rating: 1 out of 5
Cream that burns my face, disappointed considering the price of the products I would not recommend.
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M
Rating: 2 out of 5
Fast shipping is good, but when an item is missing it's not so good.
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V
Rating: 1 out of 5
Very good products that I have been taking for années♥️
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N
Rating: 1 out of 5
My parcel never arrived. Unfortunately, the handling was miserable. Great products, when they arrive. I have not ordered since then
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D
Rating: 2 out of 5
Frankly, the goat's milk soap is great, I can see the results, and the oil-free cream that I bought with it is top-notch. When I put it on, it dries fairly quickly and doesn't look like I've used cream, but I'm only giving it 2 stars because the oil-free cream comes in very small quantities, and it's still expensive even with a 40% discount.
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A
Rating: 1 out of 5
Bad products received due to a lack of knowledge on my part and despite the email sent, no reply as to how to proceed.
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A
Rating: 1 out of 5
I haven't received my parcel, what a shame!
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J
Rating: 4 out of 5
For my part, the soap is miraculous.
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P
Rating: 1 out of 5
My parcel did not arrive. Despite several emails about tracking, I didn't receive any. Instead, I was told to wait 30 days for the tracking request. After 2 months I would get my goods but only if I pay for postage again!!!! The customer service is outrageous.
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A
Rating: 4 out of 5
Nothing to say perfect fast delivery
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F
Rating: 4 out of 5
Yes satisfied
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É
Rating: 4 out of 5
Nickel 👌
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O
Rating: 1 out of 5
Order not received ...
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L
Rating: 4 out of 5
Not bad but burns my skin
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A
Rating: 4 out of 5
Fast delivery
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N
Rating: 1 out of 5
The products I give 5 stars but order would be better with invoice with bank transfer
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S
Rating: 1 out of 5
Zero customer service. Shipment not received.
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N
Rating: 4 out of 5
Very good results on my teenager's skin
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E
Rating: 1 out of 5
I totally advise against it! I ordered a complete pack. The soap doesn't work at all, it dries out the skin. The worst is the cream which, when I apply it, causes an unpleasant tingling sensation. I'm extremely disappointed... I strongly advise against using this product. I've decided to stop using the products...
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M
Rating: 4 out of 5
Fast delivery despite high customs charges! More to test
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E
Rating: 4 out of 5
Very good product
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C
Rating: 4 out of 5
Super product I recommend
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A
Rating: 4 out of 5
Top de top bravo pour votre gamme j'ai essayé le gommage, crème hydratante sans huile et la savon de chèvre ils m'ont laissé ma peau douce et lumineuse 😍😍😍je suis très satisfaite
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A
Rating: 1 out of 5
I have not received my package!
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J
Rating: 2 out of 5
Order has not yet arrived or has apparently been lost
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A
Rating: 1 out of 5
A product I ordered was not sent to me and it was only after a long discussion that customer service either wanted to give me my money back or deliver the product I had ordered. I find that quite exhausting and also dubious.
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M
Rating: 2 out of 5
I have a real physical mailing address that all parcel services know, but not Pinup Secret's shipping department. So I can't place >orders to my address and have to find another address from friends. Furthermore, I cannot reset my password. It does ask for the registered email address for a password reset link. But there is definitely no email with the reset link.
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M
Rating: 2 out of 5
Products were missing from my order, although there was a written apology, this was not necessarily customer-friendly.
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J
Rating: 1 out of 5
The soap burns the eyes and makes the skin dry :(
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S
Rating: 4 out of 5
great products for a reasonable price through the code via Instagrammerin, delivery could be faster
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