Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
I bought the goat's milk soap after seeing how many people successfully treat their reddened skin etc. Unfortunately, it doesn't help me at all. Unfortunately, it doesn't help me at all. If I leave it on a little longer, my skin also starts to burn. I wouldn't buy it again.
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Catherine R.
Rating: 4 out of 5
following a purchase from 18/01/2024
Fine
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Loubna T.
Rating: 4 out of 5
following a purchase from 18/01/2024
super
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Kim J.
Rating: 1 out of 5
Unfortunately, the peeling and the soap have the opposite effect. I got the worst pimples!
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Séverine A.
Rating: 4 out of 5
following a purchase from 16/01/2024
For a few months now, I've noticed that the cap on the mattifying face cream doesn't stay on the container -> it systematically pops off.
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Ilonka W.
Rating: 2 out of 5
following a purchase from 16/01/2024
Unfortunately, the order has not yet arrived
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Arina B.
Rating: 4 out of 5
Not yet convinced
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Pia H.
Rating: 1 out of 5
I have been waiting for the goods for over a month now. According to customer service, a new delivery can only be made after the whereabouts of the goods have been clarified. I have to wait another 30 days for this. Absolutely no customer-oriented service. Too bad
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Kerstin W.
Rating: 4 out of 5
Product is great. Unfortunately, shipping took a long time, but this was probably due to the shipping company.
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Isabeau B.
Rating: 2 out of 5
My peeling gel is lumpy and crumbly. I rather suspect that it was expired. It's a shame that these are not inexpensive products.
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Audrey S.
Rating: 4 out of 5
following a purchase from 12/01/2024
Top products. However, 4 stars because there are too many promotions, you don't know which is the best.
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Bianca K.
Rating: 2 out of 5
It may work for some, but for me the goat's milk soap is far too drying (despite having oily/mixed skin). It destroyed my skin barrier a little, even though I diligently applied the matching cream (Creme Sans Huile) afterwards. The cream also rolled off if I didn't want to use it on its own (without any other potential cream or serum). But what is great is the scent of the products.
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Mijanou S.
Rating: 1 out of 5
Absolute disaster. 2 orders within 4 weeks that have not arrived. Absolutely incompetent customer service, very poor communication by Pin Up with Klarna. I don't order anything there anymore, I'm still waiting for feedback from my order, placed on 15.12.23 Nobody knows where it is, I'm curious if I'll get my money back.
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Tanjsa S.
Rating: 2 out of 5
Product is great - but poor customer service
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Nicole H.
Rating: 1 out of 5
Absolute disaster!!! Poor customer service, I would absolutely advise against it!
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Sandrine T.
Rating: 4 out of 5
following a purchase from 16/01/2024
Super products, very satisfied with my purchases
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Melanie K.
Rating: 1 out of 5
Shitty!!!! Sevice is the purest crap .... actually zero stars, but does not work
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Sarah Helena R.
Rating: 1 out of 5
Unfortunately, the formula has been changed. Even with the cream, the soap dries out my face too much. Too bad, because it was simply great with the old formula.
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Christa C.
Rating: 1 out of 5
They deliver opened products. The handling of the complaint ,VERY BAD. Never order again!!!!
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Sylvia A.
Rating: 4 out of 5
I am satisfied, especially with impurities Pin Up Secret works very well and afterwards you have baby soft Haut☺️. I recommend it to others.
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Elfi N.
Rating: 1 out of 5
Order bad.
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Julia K.
Rating: 1 out of 5
I would never order again! Customer service is so miserable I waited 11 weeks for my refund. I had to write 10 emails and still got no answer. Never again
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Rebecca A.
Rating: 1 out of 5
Two times in a row no parcel received and ended up with something else in the parcel than ordered. The service did not help and the costs for reshipping to the address had to be paid by the customer when ordering again.
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Sina S.
Rating: 1 out of 5
I never received my order.
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Jana R.
Rating: 4 out of 5
I am very satisfied with the product. Would be nice if I could have it delivered directly to my home, but my address was not accepted
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Gina B.
Rating: 1 out of 5
Unfortunately, it did more harm to my skin than good. I thought an initial aggravation was normal but after 3 weeks I had severe acne from the soap although I had no problems with it before. Unfortunately, money was wasted
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Alina L.
Rating: 1 out of 5
No stars earned. No tracking number communicated, then I should pay the shipping again because it was at the dpd store for 10 days, but I didn't know when it would arrive there... only French websites indicated on request. Bad bad bad!!! Bad service. I will never order there again
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Aurelie R.
Rating: 4 out of 5
following a purchase from 15/01/2024
Very good products, fast shipping very satisfied I recommend
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Julia O.
Rating: 1 out of 5
The customer service is outrageous, I had to wait over a month for my package and then had to pick it up myself. Never again
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Christa B.
Rating: 4 out of 5
following a purchase from 12/01/2024
The goods were not delivered directly but to the store where I had to pick them up
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Flo B.
Rating: 1 out of 5
following a purchase from 13/01/2024
No delivery to the specified address
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Lea B.
Rating: 1 out of 5
Smells good and also gets nice and foamy. No better result. Unfortunately very expensive.
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Alena M.
Rating: 2 out of 5
Unfortunately, one product was missing and I couldn't reach anyone by phone.
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Celine L.
Rating: 4 out of 5
I am very satisfied. Haven't seen above average results, but my skin hasn't gotten any worse in a long time. Dries out the skin a little, but also cleanses very thoroughly and the scent is pleasant.
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Nina Elisabeth K.
Rating: 2 out of 5
I am generally satisfied, great products! I've been ordering for a long time. One product was missing from a delivery and I didn't get a replacement. Instead, I had to "prove" in a complicated way that something was missing. As if I was missing a foot cream...
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Daniela K.
Rating: 1 out of 5
Super great skin results, glad to have discovered the Secret range
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Tara-Tanita K.
Rating: 4 out of 5
Unfortunately, I can't have my delivery sent to my home but only to the nearest parcel store, which is a bit inconvenient... But the items are great!
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Milica P.
Rating: 2 out of 5
Not for me. My skin couldn't cope with it.
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Julia R.
Rating: 1 out of 5
Unfortunately I can't tolerate it. I have allergy pimples every time after using it.
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Sina D.
Rating: 4 out of 5
following a purchase from 27/12/2023
Super great cream. It's just a shame that the pump dispenser stops working so quickly, but there's still a lot of cream in it and you have to get it out manually somehow.
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