Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 4 stars

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G
Greta G.
Rating: 4 out of 5
following a purchase from 03/08/2018
Good product
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Kassandra P.
Rating: 4 out of 5
following a purchase from 19/07/2018
Good Quality/quantity and price
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Johanna K.
Rating: 4 out of 5
following a purchase from 15/07/2018
I will put well for the composition of products, quality etc.. But for my part, the soap didn't really act on me.
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Zouina E.
Rating: 4 out of 5
following a purchase from 20/08/2018
Fast delivery and effective products saud for the peel mask not too much change ineffective
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Maeva G.
Rating: 4 out of 5
following a purchase from 07/06/2018
Well received my package and good product I recommend :)
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Ejla M.
Rating: 4 out of 5
following a purchase from 24/06/2018
Happy! No samples as a pity gift.
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Nacima B.
Rating: 1 out of 5
following a purchase from 12/07/2018
Ineffective products!
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C
Claire C.
Rating: 4 out of 5
following a purchase from 02/07/2018
Very good product but a bit expensive
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E
Eva D.
Rating: 2 out of 5
following a purchase from 16/11/2018
The soap exacerbated my acne and made my skin so dry even after moisturizing.
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Mickaella M.
Rating: 4 out of 5
following a purchase from 28/06/2018
Very good product based on natural product
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Audrey B.
Rating: 2 out of 5
following a purchase from 28/06/2018
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend. And the products don't meet my expectations
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Celine M.
Rating: 1 out of 5
following a purchase from 29/06/2018
I was happy to receive the cream after the good opinions which I panse are false and after 1 month of use I find myself with the skin filled with pimples and any red consultation with the dermatologist who tells me immediately to stop using this cream which is of low range thus very disappointed especially that I took the expensive pack to have a horrible face I do not recommend.
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Sanaa C.
Rating: 1 out of 5
following a purchase from 07/06/2018
I caught some big plates in my face. Never again!
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Marie L.
Rating: 4 out of 5
following a purchase from 02/07/2018
good product
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Alexandra T.
Rating: 4 out of 5
following a purchase from 01/07/2018
Conforming products, not too long delivery times.
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Rachida B.
Rating: 1 out of 5
following a purchase from 19/06/2018
Product filled with wrong product !!!!!
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Laetitia C.
Rating: 1 out of 5
following a purchase from 19/11/2018
Waiting time too long to get an answer by email. I had to ring 3 times because of lack of understanding, it cost me 17 eur for 3 communications. Lack of precision, tells me that they do not make a registered letter if we are not at home, so that after a 2 nd return of the blow 7.80eur postage ... I find myself with registered in the mailbox! I wanted to be reimbursed because I'm fed up with all this, a person says that I've exceeded the time limit to be reimbursed, then they send me an email to tell me that the person reimburses right away, and in the end no, they don't reimburse... Not very reliable and professional this site. Even if the product I bought is great, I will not order anymore and I would not even advise this site to my worst enemy!
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Sana I.
Rating: 1 out of 5
following a purchase from 13/06/2018
no effect
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Diane C.
Rating: 2 out of 5
following a purchase from 06/06/2018
The quality of the product is not crazy and the packaging doesn't make up for it.
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Ilona C.
Rating: 2 out of 5
following a purchase from 20/11/2018
I've been using the goat's milk soap for almost a month now and I still have as many pimples (or even more)?
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Vanessa A.
Rating: 2 out of 5
following a purchase from 08/05/2018
I find it inadmissible to pay shipping costs to receive the package within 48 hours and to receive it almost 1 month after validating the order when the payment had been debited from my bank account.
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Elodie P.
Rating: 1 out of 5
following a purchase from 29/04/2018
Products inneffective Service after sale can be courteous
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Julie D.
Rating: 4 out of 5
following a purchase from 07/11/2018
good product
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Léna Q.
Rating: 4 out of 5
following a purchase from 20/11/2018
Products well received! I started "treating" my skin with the products a week ago and I can already see the results! Moreover, the packaging of the products is rather nice and very classy! I am satisfied!
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Marion G.
Rating: 2 out of 5
following a purchase from 12/11/2018
The cream pump wasn't working, I asked customer service for a new pump... I haven't had much return since. Too bad I managed otherwise...
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Doriane M.
Rating: 4 out of 5
following a purchase from 02/11/2018
22 days to receive my package... Luckily the products are top
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Sylvie R.
Rating: 4 out of 5
following a purchase from 17/11/2018
I'm happy with the product, the soap smells great, it has a unique scent. My skin is much softer than before thank you Pinup-secret
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Maeva B.
Rating: 4 out of 5
following a purchase from 17/11/2018
Bien
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William S.
Rating: 1 out of 5
following a purchase from 23/05/2018
A really long wait, 2-3 months I think.
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Jessica B.
Rating: 4 out of 5
following a purchase from 16/11/2018
Package received not in great condition.
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Stephanie M.
Rating: 1 out of 5
following a purchase from 19/11/2018
The customer service never answers I have contacted them 2 times Moreover error of place of delivery In short the product is good but the customer service is very bad.
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Marie H.
Rating: 4 out of 5
following a purchase from 19/11/2018
ok
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Astrid M.
Rating: 4 out of 5
following a purchase from 18/11/2018
Good products and fast delivery
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Mathilde F.
Rating: 4 out of 5
following a purchase from 09/08/2018
Good handling of complaints and good quality product
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Laura N.
Rating: 1 out of 5
following a purchase from 03/10/2018
Totally dissatisfied with the products that gave me a lot of pimples. A deplorable customer service that is hard to decipher emails.
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Margaux G.
Rating: 1 out of 5
following a purchase from 02/08/2018
Really inefficient service, very disappointed!
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Lola G.
Rating: 4 out of 5
following a purchase from 16/11/2018
Effective product, I recommend
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Enissa R.
Rating: 4 out of 5
following a purchase from 15/11/2018
I tried the goat's milk soap and I feel my skin softer and more luminous. I am waiting for the box to test the whole range and hope to be satisfied until the end. Thank you
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Christopher M.
Rating: 4 out of 5
following a purchase from 12/11/2018
:)
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Fatima E.
Rating: 2 out of 5
following a purchase from 12/11/2018
I had to wait 2 months and a half Before having my package, ONE does not warn me on the fact that my package to be returned to the sender for lack of error on the address I had to call myself several times And pay very expensive communication seen that I am in Belgium. I have to pay the 3,90€, the package is still blocked and I had to call again to prevent pin up. Really it wasn't pleasant at all.
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