Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Parcel arrived at the addressee for once. Top product as usual
Translated reviews
M
Melissa B.
Rating: 1 out of 5
following a purchase from 03/11/2023
The tube of oil-free cream is in bad condition, the cap doesn't stick to the tube and doesn't hold, I've notified the customer service but they've stopped replying despite the fact that I've sent the same e-mail again and again. It's very disappointing considering the price of the cream. I can't even take it with me on trips. Otherwise, the soap is top quality and I've known about it for years and have never been disappointed. Too bad about the cream.
Translated reviews
A
Anouchka C.
Rating: 1 out of 5
following a purchase from 31/10/2023
Package not received. I am still waiting.
Translated reviews
N
Nathalie M.
Rating: 1 out of 5
following a purchase from 01/11/2023
On opening the parcel the soap was broken.
Translated reviews
I
Ines O.
Rating: 1 out of 5
following a purchase from 01/11/2023
my parcel has been stolen and I'm still waiting for it to be returned.
Translated reviews
C
Céline S.
Rating: 2 out of 5
following a purchase from 01/11/2023
Product error
Translated reviews
A
Andree M.
Rating: 4 out of 5
following a purchase from 31/10/2023
Very good product soft texture
Translated reviews
M
Marie-Catherine G.
Rating: 4 out of 5
following a purchase from 01/11/2023
Pump is difficult to prime for oil-free cream bottle
Translated reviews
C
Cecile J.
Rating: 4 out of 5
following a purchase from 01/11/2023
I've been using goat's milk soaps for a long time now and I'm completely satisfied with them. My skin has changed since then and looks great.
Translated reviews
M
Manon L.
Rating: 1 out of 5
following a purchase from 31/10/2023
No one breaks the skin
Translated reviews
E
Emilie B.
Rating: 1 out of 5
following a purchase from 01/11/2023
I never received my order
Translated reviews
E
Elodie C.
Rating: 1 out of 5
following a purchase from 28/10/2023
One product is missing from the package, the.cream!
Translated reviews
G
Gwladys B.
Rating: 2 out of 5
following a purchase from 30/10/2023
I tried to make a mask with the soap, it stung my skin and the creams are not nourishing enough for my skin.
Translated reviews
S
Sophie P.
Rating: 4 out of 5
following a purchase from 29/10/2023
I'm very satisfied with both the soap and the face cream. However, I'm not so keen on the grain-free peel, which I find very difficult to apply to the face.
Translated reviews
F
Fabienne C.
Rating: 1 out of 5
following a purchase from 29/10/2023
The old peeling pack has an unpleasant smell....Is this normal?
Translated reviews
M
Manon N.
Rating: 2 out of 5
following a purchase from 28/10/2023
Products take too long to arrive
Translated reviews
A
Asmao K.
Rating: 1 out of 5
following a purchase from 28/10/2023
The cream is much more liquid and less nourishing than before. Disappointed
Translated reviews
F
Françoise S.
Rating: 1 out of 5
following a purchase from 30/10/2023
My parcel was incomplete.
Translated reviews
K
Korane G.
Rating: 4 out of 5
following a purchase from 25/10/2023
I've been ordering this brand for years from Reunion Island and I love it. But now there are taxes when I arrive in the country, so I won't be ordering anymore. I'm really disappointed...
Translated reviews
A
Atika S.
Rating: 1 out of 5
following a purchase from 25/10/2023
Since I received it, I've been using it and I'm extremely disappointed. I've gotten so many pimples that now I have to buy pimple products at the pharmacy, so the products are no longer of any use to me! Disappointed
Translated reviews
I
Isabelle B.
Rating: 4 out of 5
following a purchase from 24/10/2023
I've just started using it and I'm very satisfied.
Translated reviews
L
Lucyle B.
Rating: 4 out of 5
following a purchase from 24/10/2023
Very good products
Translated reviews
V
Vanessa M.
Rating: 1 out of 5
following a purchase from 24/10/2023
Not even worth 1 etoile buy a set missing several product and it asks me for a certified paper to make a claim at the post office when the carton was not all damaged and that is simply them who have not all crumb.
Translated reviews
J
Justine V.
Rating: 1 out of 5
following a purchase from 23/10/2023
Incorrect order, wrong product
Translated reviews
C
Camille B.
Rating: 1 out of 5
following a purchase from 20/10/2023
My parcel is incomplete and they won't return my precious complexion soap.
Translated reviews
C
Cynthia G.
Rating: 4 out of 5
following a purchase from 20/10/2023
Great product
Translated reviews
O
Ophelie P.
Rating: 2 out of 5
following a purchase from 21/10/2023
Soap that smells very good. But does nothing for my skin problems (acne).
Translated reviews
S
Solene J.
Rating: 4 out of 5
following a purchase from 22/10/2023
The soap makes the skin extremely soft, but the oil-free cream dries the skin out a lot, even after several uses (I have dry skin with an atopic tendency). To be seen over time for the reduction of imperfections.
Translated reviews
L
Laetitia D.
Rating: 1 out of 5
following a purchase from 19/10/2023
So far, after 1 week of use, no change for me.
Translated reviews
S
Séverine R.
Rating: 4 out of 5
following a purchase from 17/10/2023
.
Translated reviews
E
Emma B.
Rating: 1 out of 5
following a purchase from 17/10/2023
I'm still waiting for my order!
Translated reviews
A
Alice L.
Rating: 2 out of 5
following a purchase from 02/10/2023
disappointed i've been using it morning and night for 3 weeks and no difference really disappointed
Translated reviews
A
Aurélie M.
Rating: 1 out of 5
following a purchase from 15/10/2023
The jar was full of dried cream on the outside, as if the jar had already been opened.
Translated reviews
A
Alice G.
Rating: 1 out of 5
following a purchase from 12/10/2023
I never received my product ...still waiting for customer service
Translated reviews
S
Sandra R.
Rating: 2 out of 5
following a purchase from 12/10/2023
My product leaked in my parcel
Translated reviews
A
Alexia D.
Rating: 1 out of 5
following a purchase from 09/10/2023
An item is missing from my order and customer service is not responding.
Translated reviews
V
Virginie T.
Rating: 1 out of 5
following a purchase from 11/10/2023
Missing a product
Translated reviews
C
Clara L.
Rating: 1 out of 5
following a purchase from 07/10/2023
I ordered the 138€ set 3 times ... I also bought the soap holder 3 times in order to have a complete set for Christmas gifts, and when I received my package it was missing the 3 soaps included in the initial 138€ set!!!! If you're going to offer sets, you might as well have them in stock.... Rather than putting them together for each order! Really disappointed... especially for the amount of products I ordered.
Translated reviews
E
Elina L.
Rating: 1 out of 5
following a purchase from 10/10/2023
For my part, it didn't work and I got even more pimples.
Translated reviews
D
Dounia C.
Rating: 1 out of 5
following a purchase from 03/10/2023
Catastrophic. I tried to make excuses for this product by saying that other factors could explain the state of my skin. But I'm forced to admit that these factors had never caused such a result on my face. It felt like a swarm of bees had savagely attacked me.
Translated reviews
We use cookies for audience measurement and improving user experience.