Customer reviews of Pinup Secret

I have not received the parcel

The mask was missing from my order

Superb soap

A product is missing. On the same day I received it, I sent an e-mail with a photo of the contents. A few days later I received an e-mail asking me to send a photo of the contents, which I had already done, and photos of the package and label. I replied to this e-mail with the fifferent photos requested. Since then I've had no news... not even about receiving the photos... So for the moment I'm not very happy... I'm still waiting for Monday, hoping that.... Not to mention that I don't find my skin extraordinary since I've been using the products, so I'm thinking first and last order. I find my complexion dull. I'm going back to my old routine which suited me much better.

No star I didn't receive my order and it was returned and I don't know why because my address was on it. I have my invoice

I have not received my order

Disappointed ... classic soap so even more disappointed

My package left I have them complete arrive missing 2 item open carton and it's up to me to make a claim to the post office which will be put without action but I paid my 3 article

Ordered on September 27, it's now October 13, and I still haven't received my parcel, nor has customer service contacted me.

I am disappointed, following an error of their not concerning sendings of product, I find myself without my care and without answer of their share malrgrer but revival .....

Fast delivery but ineffective product soap that gives pimples and cream that doesn't even moisturize! Disappointed

Product conforms to the description, fast delivery but not to the chosen relay point.

After using the product I noticed the appearance of numerous pimples on my face.

I hated it, it didn't change a thing

I never received my order because the people who dealt with it did not check my change of address email which I had sent just a few minutes after my order (5 minutes after).

Product broken and opened on receipt.

Perfect and top products! The only negative thing is that the packaging is far too rigid in bottle format. It's hard to get the cleansing milk or the exfoliating cream out... But the quality of the products is there and I wouldn't change a thing! Good improvement!

The products don't work at all, I feel itching and tingling every time I use the precious cream and oil-free cream.

Null

Crème tounée

Ordered soap with box and received soap with brush. I wrote to customer service and no return. Disappointed I have been ordering from this site for over 6 years without any problem...

Top delivery, well-packaged product, but not enough experience of use, to be seen over time.

The product gave me pimples

I had a lot of pimples and itching....

Fine

Good product but still expensive

disappointed product without protection yellowed and smells very bad call customer service who offered to buy a product at 50 percent a joke, site to flee

I've ordered several products, and I've just tested the peeling gel from the old range. I was surprised to find that it was difficult to apply because the texture of the gel is no longer fluid but compact, and it's full of kennels that make it impossible to massage.

I'm not satisfied because on the site I paid over 30€ and the next day I went to the local pharmacy and to my great surprise they were selling your products for half the price (15€ for your soap instead of 32 on your site).

Error when receiving the parcel, wrong items received. The after-sales service asks for the items to be returned so that they can be sent to another person. The hygiene is more than regrettable and not worthy of a cosmetics brand.

Very satisfied

The soap delivered to me has a large black mark on the surface and inside.

Hello, I'm disappointed by my purchase. My daughter, who has mild acne until now, has been using the soap for a week and it's been a disaster. She has many more pimples than usual, and they are inflammatory pimples. Her face is unrecognizable. I don't understand why this soap is supposed to reduce pimples. I don't recommend it at all.

I didn't have time to look for my parcel.

I ordered 2 items and only received one. I'm still waiting for a response from customer service... I'm usually satisfied...

I have not received my order in full and have been waiting for the return for over a week.

I never received the package

Easy to use

I thought there was a container with the soap to put it in but no! otherwise impeccable.

The oil from the scrub box was in the entire transport bag.