Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
The package was damaged, it would have been a gift
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Andrea M.
Rating: 4 out of 5
following a purchase from 03/02/2026
The price was great, the goods were good, however, the shipping took forever without any further updates.
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Sandra S.
Rating: 1 out of 5
following a purchase from 11/02/2026
I immediately got pimples and redness, I can't tolerate the soap at all.
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Rachida D.
Rating: 2 out of 5
following a purchase from 11/02/2026
Received the products but my gift offer is missing
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Morany L.
Rating: 2 out of 5
following a purchase from 11/02/2026
I had ordered 2 sets of two soaps with the brush, I only received one. I sent an email with a photo and a second time remained unanswered.
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Marie Hélène B.
Rating: 4 out of 5
following a purchase from 09/02/2026
This is the first time I use the secret range I don't see the result on my face yet, I really appreciate the scrub my skin looks great it's awesome, I love it
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Hafida O.
Rating: 4 out of 5
following a purchase from 10/02/2026
The cardboard was damaged, what a pity
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Steimetz N.
Rating: 1 out of 5
following a purchase from 31/01/2026
Stupid, that Pinup still doesn't take my address. It works with other providers. I don't want to do without Pinup's products anymore.
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Valerie D.
Rating: 1 out of 5
following a purchase from 10/02/2026
The skin tightens after applying the products
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Astrid H.
Rating: 1 out of 5
following a purchase from 08/02/2026
I did not receive the GOODS / DPD returned the goods despite the DELIVERY AUTHORIZATION. GOODS were paid for and I am without news.
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Laobe S.
Rating: 4 out of 5
following a purchase from 07/02/2026
Good
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Rebecca W.
Rating: 4 out of 5
following a purchase from 05/02/2026
Good course
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Joanna M.
Rating: 2 out of 5
following a purchase from 05/02/2026
I did not receive what I ordered
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Polisca F.
Rating: 1 out of 5
following a purchase from 05/02/2026
I received my order very quickly and the products are very good
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Stephanie B.
Rating: 2 out of 5
following a purchase from 03/02/2026
Very disappointed with the hair range
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Florence A.
Rating: 1 out of 5
following a purchase from 03/02/2026
Poorly rated products on Yuka!
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Maria Elisabeth F.
Rating: 1 out of 5
following a purchase from 01/02/2026
I have placed several orders on pin-up secret. I want to say that the products are good but I am unhappy with the after-sales service. Indeed, I ordered a cream and they sent me a different product instead. I sent an email about this and they replied that they could either give me a 50% voucher for the same product or allow me to return the product. What I am unhappy about is that the shipping costs were still my responsibility even though it was not my fault and I was not the one at fault in this order. I find that the compensation for this mistake was not very fair. Indeed, the consumer should not bear the shipping costs when it is not their mistake. Thank you
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Merve B.
Rating: 1 out of 5
following a purchase from 02/02/2026
I don't like at all the products that gave me more pimples
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Aurélie G.
Rating: 4 out of 5
following a purchase from 30/01/2026
Perfect as usual
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Frederike C.
Rating: 1 out of 5
following a purchase from 31/01/2026
Hello while cleaning my face with the glow booster secret, it burned my skin, my face turned red and it hurts. On your product. The precious complexion secret is fine, no burns on the face.
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Coralie R.
Rating: 4 out of 5
following a purchase from 29/01/2026
I just started my skin care with pin up secret and for now I don't see much difference except that I have much softer skin than before. I'm waiting to see in the coming weeks..
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Lea D.
Rating: 2 out of 5
following a purchase from 29/01/2026
There is a missing product in the purchases I made
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Priscilla B.
Rating: 1 out of 5
following a purchase from 28/01/2026
Burn
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Nathalie H.
Rating: 1 out of 5
following a purchase from 28/01/2026
Hello, I tried the pin up secret soap and I stopped because it gives me huge red patches and it itches.
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Corinne P.
Rating: 4 out of 5
following a purchase from 27/01/2026
Fast delivery, the soaps create a pleasant foam that is easy to apply, for an idea of effectiveness we will wait a bit to see over time, however for the shampoo and its treatments the products have an effect from the first use, beautiful soft hair
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Dominique S.
Rating: 2 out of 5
following a purchase from 25/01/2026
I was really looking forward to the delivery. But the package was only in the parcel station for one day. When I received the email, it was already too late and my package was gone. That is very, very unfortunate.
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Alysee L.
Rating: 1 out of 5
following a purchase from 26/01/2026
My moisturizing treatment doesn't even work.
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Sophie D.
Rating: 1 out of 5
following a purchase from 22/01/2026
The order was sent to the wrong address, my name has not been on the mailbox for 6 years so the delivery person didn't even check the name! I sent an email but I never got a response!
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Hanna E.
Rating: 1 out of 5
following a purchase from 20/01/2026
I haven't received my order
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Isabelle D.
Rating: 2 out of 5
following a purchase from 20/01/2026
I need to return a product that works with a pump and I'm not being sent the return slip
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Juliana B.
Rating: 1 out of 5
following a purchase from 19/01/2026
Unfortunately, I have not yet received my order.
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Béa B.
Rating: 2 out of 5
following a purchase from 21/01/2026
A product was forgotten in my order
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Sandra L.
Rating: 1 out of 5
following a purchase from 17/01/2026
I did not receive my package
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Manuela F.
Rating: 2 out of 5
following a purchase from 17/01/2026
Unfortunately, my serum was empty and dried out...
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Sarah M.
Rating: 2 out of 5
following a purchase from 18/01/2026
No German explanation
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Cyrille M.
Rating: 4 out of 5
following a purchase from 17/01/2026
Very good product
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Daniela P.
Rating: 1 out of 5
following a purchase from 12/01/2026
I can't give any stars because so many mistakes have happened. I will never order from them again or recommend them.
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Céline P.
Rating: 4 out of 5
following a purchase from 14/01/2026
Fast shipping and good products! One star less for the prices: I'm waiting for promotions/sales to order ;-)
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Ouassima S.
Rating: 2 out of 5
following a purchase from 02/01/2026
I bought the 2 soaps, the exfoliant and the cream and my skin has bumps and is red. Very disappointed given the promises and the price.
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Valerie C.
Rating: 2 out of 5
following a purchase from 13/01/2026
This product does not live up to its promises
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