Customer reviews of Pinup Secret

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Nadia K.

Rating: 2 out of 5

Published on 02/08/2023 à 13h52 following a purchase from 18/07/2023

The gift was missing, and the only compensation is a discount on a future purchase.

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Dominique B.

Rating: 1 out of 5

Published on 02/08/2023 à 11h53 following a purchase from 18/07/2023

pin up secret products are really good, including the goat's milk soap for acne.

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Marion F.

Rating: 4 out of 5

Published on 02/08/2023 à 10h45 following a purchase from 18/07/2023

Nothing to say.

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Marine B.

Rating: 4 out of 5

Published on 01/08/2023 à 21h22 following a purchase from 19/07/2023

The pump bottle for the oil-free cream doesn't work very well.

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Elodie Z.

Rating: 1 out of 5

Published on 01/08/2023 à 13h42 following a purchase from 19/07/2023

Nothing received!

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Lydia S.

Rating: 4 out of 5

Published on 01/08/2023 à 12h11 following a purchase from 19/07/2023

Very good product 👍, you could develop an anti-aging range. Thank you for the well done 😜

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Xavier W.

Rating: 4 out of 5

Published on 31/07/2023 à 07h29 following a purchase from 18/07/2023

Order received quickly, but possible new formula because soap smell is different.

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Rébéca G.

Rating: 2 out of 5

Published on 31/07/2023 à 04h33 following a purchase from 18/07/2023

I wrote to them to express my disappointment with the composition of the oil-free cream, but they never bothered to reply... composition of products really to be avoided!

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Chantal T.

Rating: 4 out of 5

Published on 30/07/2023 à 20h25 following a purchase from 17/07/2023

Very good product

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Emeline M.

Rating: 1 out of 5

Published on 30/07/2023 à 17h36 following a purchase from 17/07/2023

Hello, as described in a previous email, I received the scrub opened with oil all over my cooos. I was able to save the 2 goat's milk soaps but not their packaging. I'm waiting for a return to get another one.

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Sherley P.

Rating: 2 out of 5

Published on 30/07/2023 à 13h57 following a purchase from 17/07/2023

Always happy with my orders... however my soap arrived broken. I was unable to make a claim, as the box had...

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Sarra B.

Rating: 1 out of 5

Published on 30/07/2023 à 13h08 following a purchase from 14/07/2023

I love pin-up products

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Chiepo Gisele G.

Rating: 4 out of 5

Published on 30/07/2023 à 11h55 following a purchase from 17/07/2023

Very good

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Ophélie T.

Rating: 4 out of 5

Published on 30/07/2023 à 10h34 following a purchase from 17/07/2023

Ras

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Audrey V.

Rating: 1 out of 5

Published on 29/07/2023 à 21h07 following a purchase from 14/07/2023

I'm very satisfied with your products, but very dissatisfied with your after-sales service, as I received my last order with the missing soap and immediately reported it, but to this day I've had no news of my complaint. That's why I have only one star

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Chadaine B.

Rating: 1 out of 5

Published on 29/07/2023 à 16h34 following a purchase from 14/07/2023

It gives me red marks at the bottom of my face and a dry effect despite the cream, which also burns my face.

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Anissa B.

Rating: 1 out of 5

Published on 29/07/2023 à 13h25 following a purchase from 13/07/2023

Order received halfway

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Cindy C.

Rating: 1 out of 5

Published on 29/07/2023 à 13h16 following a purchase from 15/07/2023

Products more expensive than elsewhere, even though we're on the official website.

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Célia F.

Rating: 2 out of 5

Published on 29/07/2023 à 13h05 following a purchase from 13/07/2023

Parcel still not received despite an order placed in mid-July. I had to contact customer service to be told that they were opening a dispute with the delivery service and that I would have a return within a further 15 days. This isn't my first order, so far I've been very happy with their service, but I'm a bit disappointed with this latest experience.

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Steve P.

Rating: 2 out of 5

Published on 29/07/2023 à 11h03 following a purchase from 13/07/2023

Still a satisfactory product, but much over-packaged compared to before, each soap already wrapped in plastic film is now individually placed in a small thick glossy cardboard box. Useless, it's a waste.

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Rym G.

Rating: 1 out of 5

Published on 29/07/2023 à 10h47 following a purchase from 14/07/2023

I received an unsealed product that was opened and therefore unhygienic. I was refused a refund

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Wissal K.

Rating: 4 out of 5

Published on 27/07/2023 à 12h27 following a purchase from 07/07/2023

I'm satisfied with the product but not the shippement amount that was same price with product itself

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Cloe M.

Rating: 4 out of 5

Published on 26/07/2023 à 07h36 following a purchase from 12/07/2023

Excellent product to see in time

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Laure M.

Rating: 1 out of 5

Published on 26/07/2023 à 05h23 following a purchase from 13/07/2023

The texture of the soap I've been ordering for a long time has changed and no longer works as a mask.

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Laetitia C.

Rating: 4 out of 5

Published on 25/07/2023 à 12h07 following a purchase from 13/07/2023

Very good quality product. The brush, however, loses its bristles after the first use. I wouldn't recommend it at all!

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Mélissa M.

Rating: 4 out of 5

Published on 25/07/2023 à 10h42 following a purchase from 12/07/2023

I'm not giving it 5 stars because I ordered 2 oil-free creams and one pump didn't work, so I had to get the one from my old bottle. But I still love the products!

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Cindy N.

Rating: 4 out of 5

Published on 25/07/2023 à 10h38 following a purchase from 12/07/2023

Very good products that work.

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Yaelle O.

Rating: 2 out of 5

Published on 24/07/2023 à 12h03 following a purchase from 10/07/2023

Good product. However, out of 5 products ordered, I only received 3, 2 are missing!

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Pauline G.

Rating: 1 out of 5

Published on 24/07/2023 à 10h38 following a purchase from 12/07/2023

I still haven't received my parcel.

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Anais C.

Rating: 4 out of 5

Published on 24/07/2023 à 05h47 following a purchase from 10/07/2023

Pleased with the products but still expensive

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Aurore B.

Rating: 1 out of 5

Published on 23/07/2023 à 13h40 following a purchase from 09/07/2023

I'm missing 2 free soaps as specified at the time of purchase.

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Ingrid J.

Rating: 1 out of 5

Published on 23/07/2023 à 07h56 following a purchase from 08/07/2023

Package not received....😡

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Malika B.

Rating: 1 out of 5

Published on 22/07/2023 à 17h50 following a purchase from 09/07/2023

My order arrived and was reshipped without me having had time to pick it up.

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Julie L.

Rating: 1 out of 5

Published on 22/07/2023 à 16h36 following a purchase from 09/07/2023

I got a promo code from an influencer for -40% plus a free soap but I didn't get the soap so I'm disappointed, which is a shame because I love your products.

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Sofia Y.

Rating: 4 out of 5

Published on 22/07/2023 à 14h51 following a purchase from 07/07/2023

Using the soap has definitely improved the quality of my skin, but I still have pimples, obviously it doesn't stop them from growing. Nevertheless, I recommend

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Sylvie M.

Rating: 1 out of 5

Published on 22/07/2023 à 13h45 following a purchase from 09/07/2023

Received 1 soap out of 2 .very disappointed

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Karima H.

Rating: 1 out of 5

Published on 22/07/2023 à 13h09 following a purchase from 09/07/2023

The soap is in a cardboard box when you look at the ads of the influencers they have a solid box packaging has changed

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Sandrine R.

Rating: 1 out of 5

Published on 22/07/2023 à 11h12 following a purchase from 09/07/2023

The brush was missing from my last order. I sent an e-mail to point this out. No reply since.

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Mama K.

Rating: 1 out of 5

Published on 20/07/2023 à 17h23 following a purchase from 06/07/2023

Thank you

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Daloba T.

Rating: 1 out of 5

Published on 19/07/2023 à 18h44 following a purchase from 06/07/2023

I did not receive the brush that was supposed to come with the 2 face mask soaps.

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